Levenger Reviews 

2,670
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,526 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the merchandise, highlighting durable stationery, smooth-writing pens, and beautifully crafted office products. Consumers often mention that orders arrive quickly and safely, while also commending the helpful and responsive customer support team. Buyers consistently express satisfaction with the broad selection of unique items available for their home and office needs. Some reviewers were not happy with occasional logistical problems and order fulfillment errors. People noted that certain shipments took significantly longer than expected, incurred unexpected delivery fees, or arrived with damaged goods.

What people talk about most

Product

Reviewers mention positive feedback about product quality, consistently praising the excellent stationery,... See more

Quality

Users describe positive interactions with quality, expressing immense satisfaction with the beautifully... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive on time, quickly, and... See more

Order

Clients share ambiguous opinions on order experiences, as many consumers praise fast shipping, easy... See more

Customer service

People report positive experiences with customer service, noting that representatives are helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently bought my third Fountain Pen from Levenger. All my experiences placing the order have been great, and the merchandise arrived at my home. I just ordered the 125th anniversary Fountain Pen;... See more

Rated 5 out of 5 stars

My order came quickly and accurately, in beautiful boxes. My favorite item is a hugely discounted rollerball pen in the wonderful colors of gold and navy. The lid unscrews with precision and the ref... See more

Rated 5 out of 5 stars

Quality of products is good, especially the paper. I use Levenger for most of my home office needs. They are very responsive by phone or email if anything goes wrong or to answer questions. I've be... See more

Rated 5 out of 5 stars

Levenger, you really back your products! I have contacted customer service many times regarding my purchases for various reasons and sometimes it was simply me wanting to talk in detail about a produc... See more


Company details

  1. Stationery Store
  2. also in
  3. Office Supplies Store
  4. Stationery Manufacturer

Written by the company

Levenger is a specialty retailer of fine desk accessories, writing instruments, leather goods, and thoughtfully designed tools for reading, writing, and everyday work. Founded in 1987, Levenger serves customers who value quality materials, functional design, and products made to be used and enjoyed over time. Our assortment includes fountain pens and other writing instruments, notebooks and journals, desk organizers, lap desks, leather briefcases, portfolios, totes, men’s wallets, women’s wallets, and giftable accessories. Levenger also curates a selection of books and paper goods that support productivity, creativity, and lifelong learning. Many products are designed in-house and made using materials such as full-grain leather, solid wood, and durable metals. Levenger offers personalization on 100s of items, including engraved pens and personalized stationery, allowing customers to create meaningful gifts for professional milestones, special occasions, and everyday use. Personalized products are a long-standing part of the Levenger assortment and are popular with both individual and corporate customers. Customer service is an important part of Levenger heritage. Our team works directly with customers to answer product questions, assist with orders, and resolve concerns. Levenger has built a reputation over time for responsive, knowledgeable service and clear communication. In addition, Levenger supports literacy, libraries, and educational initiatives through partnerships and giving programs. Our focus remains on providing reliable, well-crafted tools that help customers read more deeply, write more thoughtfully, and organize their work in a digital world.

From Our Founders

Written by the company

We're Not Changing the World; Your Are.
“We learned early on that a customer is more important than any transaction. We treat customers like friends, we tell the truth, watch out for them, protect them—not the company—and trust that they will continue to give us their trust in return.”

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.5

All reviews

(2,670)

2,575 reviews in the last 12 months

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Rated 4 out of 5 stars

A Costly Error?

I found the products I have ordered for several years.Unfortunately when I got a look at the email sent after I ordered I noticed that instead of a junior size tabs and pullout calendar I was being sent a compact size. There was no way either online or by telephone to correct this. I found that my only option was to ship it back and pay a restocking fee. Add the shipping cost and the fee and it would be cheaper to toss it in the trash than pay for it a second time. I realize that errors do occur but paying twice for an item I can’t use is not satisfactory. The error could have been corrected in a minute if there was a way to do it online. Sorry,but I’m not happy. The other items arrived and were correct. Also what happened to”Book Notes”? Some of us still read actual books.

5 October 2026
Levenger logo

Reply from Levenger

We appreciate your many years of choosing Levenger and understand how frustrating it is when an order cannot be easily corrected. Your feedback about making order changes simpler is well taken, and we’ll share it with our team. And we hear you about Book Notes! We know longtime readers still value a place to capture their thoughts as they read. Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Levenger has the BEST planner

Levenger has the BEST planner! Month at a glance, weeks layed out the correct way - Sunday to Saturday with time slots beginning at 8:00am to 8:00pm. All in the perfect size to fit in your purse or bag.
Delivery was fast too.

12 October 2026
Rated 3 out of 5 stars

Overall, the products are unique with some one of a kind.

The products overall are great and unique; however, it is sometimes difficult to navigate the web site and determine exactly what products will meet a need.

13 October 2026
Levenger logo

Reply from Levenger

We’re so glad you enjoy the variety and unique products we offer! We understand that finding just the right item isn’t always easy when there are so many options. If you’re ever unsure what might work best for your needs, please give our Customer Care team a call at 800-544-0880. We’d love to help you find exactly what you’re looking for.

Rated 5 out of 5 stars

Great quality product

Great quality product, shipped and delivered rather quickly well within the provided delivery range. I have purchased multiple items previously and they were will worth the monies spent.

13 October 2026
Rated 5 out of 5 stars

Quality Company

The products are well made -will last for years - quality excellent - most of all a very solid company - have been buying from them for several decades

7 October 2026
Rated 1 out of 5 stars

poor shopping experience

inability to cancel or to change an order right after it's placed; shipping charges; perceived AI-driven pricing; constant pop-ups

13 October 2026
Levenger logo

Reply from Levenger

We want shopping with Levenger to feel straightforward, and we recognize that concerns about order changes, shipping costs, pricing, and website pop-ups can affect that experience. We’d welcome the opportunity to learn more about your concerns and better understand where we can help. A member of our Customer Care team will be reaching out to you directly.

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