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Rated 1 out of 5 stars

Letgo will not release my payment to me. I have written them 2 letters, I have traded my bank info. I have asked person I sold to , to ask. They are just keeping money that is mine!!!

Rated 1 out of 5 stars

Terrible app to use for selling products. Complete waste of your time...Stay away!! Lot of issues around personal information safety. User verification is nothing but a joke. I keep getting text messa... See more

Rated 1 out of 5 stars

Letgo and Offer updon’t allow buyer to review seller unless until seller reviews buyer making it very easy for sellers to not get bad reviews, so you cannot trust seller based on reviews. I will neve... See more

Rated 1 out of 5 stars

Worse than Craigslist. The developer is not monitoring this site, so why not shut it down? Too many scammers & unverified users that are time wasters! Both phone app & web have constant tech issues... See more

Company details

  1. Online Marketplace

Information provided by various external sources

Snap, post, chat, and sell. letgo, the app that lets you buy and sell quickly and locally in the United States.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

348 reviews

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Rated 1 out of 5 stars

wish I didn't have to give even one…

wish I didn't have to give even one star. My account was permanently disabled by Let go for having a picture of spent rifle brass as my avatar, wasn't even selling any weapons, Letgo and it's staff are too left leaning and have been brainwashed.

27 November 2019
Unprompted review
Rated 1 out of 5 stars

Broke broke and more brokes

This site is a joke i list an xbox one s with controller and 200 games and someone offers 5 dollars. 98 percent of the people never have a car or a ride go figure. If u get an insulting offer tell them to meet you somewhere far and dont show up I'm sure they'll never lowball again. Dont use this site if u have high blood pressure cause most of the people will raise it everyone on there is broke or wanting a handout

26 November 2019
Unprompted review
Rated 2 out of 5 stars

Use to enjoy Letgo and purchased many…

Use to enjoy Letgo and purchased many items. Now they have business ads that are repeated numerous times which when for instance looking for new rolls of carpet I have to scroll many pages to get past the duplicated carpet cleaners and installers. Two ads are the biggest offenders but Letgo doesn't seem to care. I have contacted them twice with no reply to my concerns. Very frustrating. I am going back to Craigslist.

22 November 2019
Unprompted review
Rated 1 out of 5 stars

Unsolicited emails just began showing…

Unsolicited emails just began showing up one day. I never downloaded the app, never had any contact of any kind. The unsubscribe feature doesn't work, attempts at contact all fail. I reported them to the FTC spam reporting email address.

18 November 2019
Unprompted review
Rated 1 out of 5 stars

Inundated with shady car & furniture stores. App gone bad.

Letgo is now inundated with shady and bad local car and furniture dealers operating under people names, perhaps their cheap staff. It has become really annoying, untrustworthy and really not friendly for regular individuals selling stuff.

I have provided feedback but no answer. No longer recommend app.

14 November 2019
Unprompted review
Rated 1 out of 5 stars

Bottom of the barrel !

90% of the time the app won’t open and constantly freezes. The app doesn’t even let you mute their advertising messages without muting the messages you’re expecting.
It is soooo annoying that it deters me from using it. I find that almost ever other app works better. This is unfortunate because it has a lot of potential but it’s managed poorly.
Unless they improve the app’s stability, I consider this app annoying and the bottom of the barrel.

10 November 2019
Unprompted review
Rated 1 out of 5 stars

Worst app ever

Worst app ever. Everyone on this app thinks that since the app is called “letgo”, you will sell your stuff practically free. Almost all buyers message asking “is this still available” and when you reply within a couple of minutes, they reply saying they’re no longer interested. This app and the users on it are a complete waste of time. No one on this app is serious about doing any actual transaction. They want you to give your stuff away for free.

10 November 2019
Unprompted review
Rated 1 out of 5 stars

Sad a great could have been turns out to be nothing

In all the time I’ve either sold or wanted to buy on Let It Go only once has a sale gone through to completion. Many items are either sold or you just can’t get the person to follow through on a item. It’s puzzling I’ve heard of buyer scams but seller scams???? I’m in region with cash need address? Response? She won’t be home till after 3pm. Ok need pickup address? Nothing. Sad I really got excited about the item a rare computer you just don’t see these type of items. Where did they get the pictures a box for this is more rare then the item???? Can’t seem to go anywhere now app sites or Craigslist, EBay scamming us with costs. We just don’t have an option anymore

9 November 2019
Unprompted review
Rated 3 out of 5 stars

I get tired of reading 100 ads by…

I get tired of reading 100 ads by people listing stuff for a dollar-or looking for kitchen cabinets-having 100 cabinet installers posting photos of jobs they have done. Needs a better platform that has handyman services or something-it would help. Maybe a 1$ section or a 12,345$ section!!

8 November 2019
Unprompted review
Rated 1 out of 5 stars

DON’T TRUST BUYERS

Uploading my pics and finding buyers for my electronics was super easy, only to find out 100% of the buyers that I tried to sell to were scammers. Plus, 1/2 the time I couldn’t even chat with them because there was a “technical issue.”

6 November 2019
Unprompted review
Rated 2 out of 5 stars

This app is crap

This app is crap. I've had more scammers on here than anywhere. Transitions between sections are jumpy. I'm trying to edit one of my ads and all it does is go to a blank screen. I've had to reset my location several times. I want to delete my profile but can't find where to do that.

5 November 2019
Unprompted review
Rated 1 out of 5 stars

I was looking for something different…

I was looking for something different from Facebook and tried letgo! I saw all these sellers so called verified with 5 star rating from 20-50 people! The first person came to pick up free items and never gave me a review based on meeting experience like we are supposed to. I gave her a good review! The second guy was a scammer buying a $9 lot of costume jewelry to only ask me what other stuff I got to sell him! Ok a scammy rude pawn dealer who wanted my Moissanite ring for basically pennies so he could flip it for hundreds! I gave him a descent review for being on time and reliable and all that. A week later I Msg him reminding him to share same courtesy of giving my review but NOTHING!! Never heard back. The third guy had 47 5 Star reviews and ask me to negotiate a lower price on my necklace bracelet men’s set and I gave him a low price! Super good too and he kept making excuses as to why we never met and the second day he completely ignored me all together! WTH???? I reported these two last guys but I really don’t see this site as reliable trustworthy safe or even lucrative if you are selling! I definitely would not recommend, I truly believe all these reviews are completely bogus!! Fair Warning!

4 November 2019
Unprompted review
Rated 1 out of 5 stars

The problem is the majority of the…

The problem is the majority of the people who contact you about buying something either hit one of the scripted responses by mistake, are low-ballers out to rip you off, or just outright flaky losers simply wasting your time. A lot of good, honest and sincere buyers but you have to go through 100 clueless, disrespectful morons to get to one of them. Very frustrating dealing with people who aren’t serious and can’t keep their word.
It’s a sad reflection of the world we live in these days. Seller Beware! ☹️

4 November 2019
Unprompted review
Rated 1 out of 5 stars

Let-go of Letgo.

The messenger on the app stops delivering messages and the buyer thinks I’m not responding. I’m losing my sales. Horrible app.

2 November 2019
Unprompted review
Rated 1 out of 5 stars

Worse than Craigslist

Worse than Craigslist. The developer is not monitoring this site, so why not shut it down? Too many scammers & unverified users that are time wasters! Both phone app & web have constant tech issues. Important chats are not received from legit users while the scammers' mssgs can easily go through? Im beginning to think, this entire letgo.com is scam by itself.

30 October 2019
Unprompted review
Rated 1 out of 5 stars

My problem is with Letgo & its…

My problem is with Letgo & its nonexistent support & help center. I have never had issues selling items on Letgo. However, I have not been able to even log into my account for weeks now! I follow all the so-called "tips" they list in the help center, yet still can not log in! And there is absolutely no way to contact Letgo in order to resolve this issue! There should ALWAYS be a REAL means of contact with a REAL PERSON for users of ANY buying/selling website/application!! The fact that I can not resolve this issue because I am unable to report the issue & make real contact with a real Letgo employee is simply ridiculous! It's straight carelessness & ignorance!

29 October 2019
Unprompted review
Rated 1 out of 5 stars

Yet another worthless buying & selling site

I am not surprised at all to see all the negative reviews here! In my experience, just like OfferUp.... LETGO has sellers who do not respond to questions via messages. I constantly see things for sale that have been listed for like a year? Really? I mean like who would not ask the question is this still available? The sellers have very vague descriptions of items with only one picture and forces the potential buyer to ask a lot of questions and of course 9 out of 10 sellers never reply. I'm really trying to figure out how some of these sellers get like a five star rating? Is this just a fake account by LetGo just for them to let you think it's a good place to buy?? You can report these type of people but guess what? It's just a waste of time, just like trying to buy something on the website "A Waste Of Time"

28 October 2019
Unprompted review

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