Leonis Reviews 4

Reply from Leonis

Apr 4, 2026

Regarding this situation, we have complete documentation, including screenshots and confirmations, clearly outlining how the events unfolded.

On May 18, after it was confirmed that the client had not received a result, we issued a full refund to the customer operating under the name Istanbul Global, who later left the mentioned review.

Subsequently, this same customer placed a new order with us for another client. Under the agreed terms, our company covered all expenses related to the preparation of the document package. It was clearly agreed that payment from the customer would only be made after the documents were completed, delivered, and successfully verified. All these agreements are fully documented and supported by screenshots of our correspondence.

After fulfilling all agreed conditions, we provided a complete document package, which also passed verification and received a positive response. However, the customer, represented by Istanbul Global, refused to make the payment. The reason given was that the client had waited too long, despite the fact that the timelines and conditions had been clearly agreed upon in advance and are also confirmed in our correspondence.

It is important to note that Istanbul Global explicitly requested these specific terms — namely, that we would bear all upfront costs, and payment would only be made upon successful completion. They confirmed their agreement for us to proceed under these conditions.

We fully delivered on our obligations and provided the agreed result. However, as of today, no payment has been received. The customer later stated that the documents were no longer relevant to them.

You may also review the details of this case on our website in the relevant section on the main page.

Best regards,
Leonis Consult Team

Reply from Leonis

Apr 4, 2026

Dear Author of the Review,
Thank you for your comment.
We have carefully reviewed your feedback. However, we must note that it lacks any specific information that would allow us to identify you as our client and objectively investigate the described situation. The post does not contain:
• Contract or application number;
• Date of request;
• Proof of cooperation with our company;
• Screenshots of correspondence;
• Payment documents;
• Any other materials confirming the accusations.
Without specific data, such statements cannot be considered verified facts.
Leonis Consult officially declares that it does not sell documents. Our company provides only paid consulting services and full client support at all stages — from initial contact to preparation, case management, and control of the candidate’s departure and arrival in the destination country.
We accompany clients from the very beginning to the end, providing informational, organizational, and consulting support within our competence.
We also inform you that a separate section has been launched on our official website listing companies, individuals, and pages that impersonate our representatives, employees, or partners, despite having no connection to Leonis Consult. In this regard, we strongly recommend that everyone carefully verify information, official contacts, and sources before any interaction.
If you truly had experience cooperating with our company, please provide feedback and send us the specific data for verification, namely:
• Full name;
• Date of application;
• Contract or application number;
• Proof of payment;
• Screenshots of correspondence or other materials.
Only with concrete evidence can we conduct an internal review and provide an official substantive response.
We are always open to constructive dialogue and interested in transparency. However, spreading unfounded accusations without any confirmation misleads other users and does not contribute to an objective review of the issue.
Best regards,
Leonis Consult Team