Leonard Dews Reviews 

198
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The quality of the gemstones at this jewelry store is exceptional. I have used them a few times and would not hesitate to return.

Rated 5 out of 5 stars

It's taken 12 months to decide to purchase my Wolf Cub watch winder from JS at Leonard Dews (Omega watch from here), but again excellent, friendly online service. Delivery 9.30am this morning as promi... See more

Rated 5 out of 5 stars

I've purchased 2 Rolex & 2 Raymond Weil watches from this company but never left a review before . Apologies for being lazy ! The latest watch I bought was during the Covid period so worth a mention t... See more

Rated 5 out of 5 stars

Excellent customer service from the moment we entered the shop. Comfortably seated and offered coffee before any discussion took place. Many thanks to Kirsty for her friendly and professional approac... See more

Company details

  1. Jewelry Store

Information provided by various external sources

With a rich heritage dating back to 1877, Leonard Dews Jewellers has an enviable reputation for the finest diamonds and most exquisite jewellery. Operating as a family business since the 1920s, the award-winning company has an unswerving commitment to the highest standards of quality and customer service. Michael Hyman, managing director of Leonard Dews Jewellers, has won a series of prestigious awards for the company's flagship premises and excellent product range.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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4.9

All reviews

(198)

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Rated 4 out of 5 stars

The diamonds and colored gemstones I…

The diamonds and colored gemstones I encountered displayed exceptional brilliance and clarity, truly enhancing the allure and value of the jewelry pieces. All aspects of the service was brilliant, from online chat to receiving the items very quickly and beautifully wrapped. I can wholeheartedly recommend them. Get a great deal while you can! I wish the very best to all the staff and to the owner, many thanks.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Website set up well
Staff v professional & customer focused
Good experience with excellent service

8 August 2023
Rated 5 out of 5 stars

Excellent customer service.

Fabulous customer service from this company, especially from Jenna and Gabrielle. I bought some items in the sale as they are closing down. They sent me photos of items that I wished to see in further detail as I do not live nearby. All aspects of the service was brilliant, from online chat to receiving the items very quickly and beautifully wrapped. I can wholeheartedly recommend them. Get a great deal while you can! I wish the very best to all the staff and to the owner who is retiring, many thanks.

27 July 2023
Rated 5 out of 5 stars

Great experience buying from Leonard…

Great experience buying from Leonard Dews
I bought a watch from LD after seeing a cracking deal. Though the the product filtering system was not as comprehensive as I would have liked I still managed to get find what i was looking for. Ordered Saturday afternoon and my watch arrived on Tuesday. The watch was well packed with an outer box, bubble wrap, foam wrap and then the main watch box. A hand written postcard accompanied it which was nice. Warranty card wasn't in the box but was sent after I accepted the watch. Again a hand written note was given.
Superb service and I am very happy with my purchase.

9 July 2023

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