Delivery was very fast, material is so good, and the packaging looks expensive, they gave the free pouch for glasses which is also used for wiping the glass
Company replied
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Delivery was very fast, material is so good, and the packaging looks expensive, they gave the free pouch for glasses which is also used for wiping the glass
Company replied
Really good communication. Try on at home was so convenient! Super fast delivery even though it was Easter. Bought 3 pairs and returned one, also super easy and got the money back so fast. Lots of sty... See more
Company replied
The shipping is fast and safe, updating currently. The lenses are beautiful and the 2x1 sale is fantastic. I recommend, my purchase was from Denmark. They also answered inquiries through mail.
Company replied
The page suggested me to try another brand similar to the one I chose originally. I did not have an experience with the other brand, but I am very positively surprised! I did follow the suggestion and... See more
Company replied
Nordens største lager af kontaktlinser og kvalitetsbriller uden mellemled.
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This was my first experience with Lensway. I am really happy with my purchase. The price was good and delivery was fast.
I will definitely come back to Lensway in future when I need the optical solutions.

Reply from Lensway
The time it took for the delivery it was too long. I needed a faster delivery and I would have not ordered them here otherwise. It would have been nice to be warmed in advance and due to unavailability in the stock of the items I purchased that it would have taken longer.
I will not order fron Lensway anymore.

Reply from Lensway
Great and affordablef lenses. Highly comfortable and good packaging. I also liked how the delivered it so fast

Reply from Lensway
The lenses I ordered were very cheap compared to other websites, the delivery was fast and easy to track.

Reply from Lensway
I needed to call customer support for return of part of my order. But the phone line for customer service was connected right away & customer service person was helpful & informed me of how it works with partial return. so that helped adjusted my expectation when I'll get refunded.

Reply from Lensway

Reply from Lensway
Where is my package? It's been 8 days and I haven't get any update. I'm running out of contact lenses. Where is my order?

Reply from Lensway
I bought my daily-use eye drops, in March 24th, because they were promising to deliver in 1-2 days. After 3 days they sent an email saying they were late and since them, no more communication or delivery…

Reply from Lensway
Quick delivery and got exactly what I ordered.
Can highly recommend.

Reply from Lensway

Reply from Lensway
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