Lenehans.ie Reviews 

24,388
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 5,259 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently note the exceptionally fast delivery times and the extremely straightforward online ordering process that makes purchasing household goods very simple. People also genuinely appreciate the reliable customer support, the wide range of quality products available online, and the very helpful staff always ready to assist you. However, some people mentioned encountering unfortunate issues with damaged or leaking items arriving in the post after transport. Other consumers noted occasional delivery delays where packages took considerably longer than expected to successfully reach their homes.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting efficient shipping and... See more

Product

People report positive experiences with product, noting that items generally arrive promptly and as described... See more

Service

Clients share positive opinions on service, consistently highlighting fast, polite, and efficient... See more

Order

Users describe positive interactions with order, highlighting straightforward and easy online platforms.... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was a little longer than usual, but maybe the bank holiday had an effect. We ordered wooden clothes pegs, as we always try to avoid plastics. However, the clothes pegs were not the standard... See more

Company replied

Rated 5 out of 5 stars

Buying on Lenehan's website is so easy especially for an non techie like me. I ordered two items and both were dispatched on the same day of ordering and delivered within the time period as promised.... See more

Company replied

Rated 5 out of 5 stars

Lenehans are one of the best DIY Stores in Ireland - premium quality stock, great staff and mail order with door to door delivery is always prompt and reliable. I regularly drop in to the Capel St. st... See more

Company replied

Rated 5 out of 5 stars

The best customer service anywhere. A patio scrubber arrived with a part detached. Lenehans sent a new one the same day and arranged for the original to be collected, at no cost to me. Lovely, friendl... See more

Company replied



Company details

  1. Do-it-Yourself Shop
  2. Garden Center
  3. General Store
  4. Hardware Store
  5. Home Goods Store
  6. Home Improvement Store

About Lenehans.ie

Written by the company

Lenehans are famous for been a one stop shop for all things DIY.
Now with the introduction of the www.lenehans.ie website you can now get over 16,000 DIY products delivered nationwide - Next Day !

In addition Lenehans are also famous for their range of Greenhouses.
Having sold Greenhouses and Greenhouse accessories for decades, Lenehans are now one of the largest retailers of Greenhouses in Ireland.

With over 40 models and 100s of different options, at https://www.lenehans.ie/ you'll find the right Greenhouse at the right price.

Our website continues to grow from strength to strength.
Our customers love us, simply because we stock such a wide range of DIY products at highly competitive prices and with super fast delivery guaranteed.

So if you're looking for a single screw, a box of 200, a Greenhouse or specialist cleaning products you'll find it online at https://www.lenehans.ie/.

We're proud to say we've been in business for over 150 years.

We're 100% Irish owned and operated, employing local people, supporting local companies and making shopping for DIY easy for thousands of people every week across Ireland.

Free Delivery for all orders over €60.

Written by the company

Delivery from only €2.95
We care about our customers and we want to provide the best experience when shopping with us.

Next Day Delivery

Same day shipping for orders completed before 3pm.

Same day shipping for orders completed before 3pm.
Order before before 3pm (Monday-Friday) for same day shipping. Please note: the vast majority of our orders are shipped on the same day and delivered next day.

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
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1-star

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4.8

All reviews

(24,388)

5,132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

It was Confusing

It was Confusing - I ordered an item for click and collect never got an email that is ready to collect. I have to double check with customer centre to confirm that is ready to pick up.

31 July 2026
Lenehans.ie logo

Reply from Lenehans.ie

We apologize for the confusion regarding your click and collect order. We understand that not receiving a notification is frustrating. We are reviewing our system to ensure timely updates.
Kind regards,
Lenehans.ie

Rated 5 out of 5 stars

Fast delivery

Fast delivery

31 July 2026
Lenehans.ie logo

Reply from Lenehans.ie

It's always great to hear from satisfied customers. Thank you for the 5-star rating!
Kind regards,
Lenehans.ie

Rated 1 out of 5 stars

the part sent was wrong size and…

the part sent was wrong size and rubbish quality

30 July 2026
Lenehans.ie logo

Reply from Lenehans.ie

Thank you for your review. We are sorry that you have not had a positive experience. Please contact our Customer Service team at customerservices@lenehans.ie or 01-8730466 so that we can work to resolve any issue you have.
Kind regards,
Lenehans.ie

Rated 5 out of 5 stars

Perfect

Perfect, a fast delivery and great product

7 August 2026
Lenehans.ie logo

Reply from Lenehans.ie

It's always great to hear from satisfied customers. Thank you for the 5-star rating!
Kind regards,
Lenehans.ie

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Ordering online straightforward.

7 August 2026
Lenehans.ie logo

Reply from Lenehans.ie

Your kind words are greatly appreciated. Thank you for the amazing review!
Kind regards,
Lenehans.ie

Rated 5 out of 5 stars

Great service

Great service, very quick delivery

30 July 2026
Lenehans.ie logo

Reply from Lenehans.ie

Thank you for taking the time to write such a wonderful review. We appreciate your support!
Kind regards,
Lenehans.ie

Rated 5 out of 5 stars

I have shopped at Lenihans before and I…

I have shopped at Lenihans before and I find them very efficient and very fast to send on the items, i could not find fault with my most recent purchase, it was delivered in two to three days, very well packed and secured, the only thing that might be of help when liquids are been despatched is a THIS WAY UP sticker on the parcel, very happy with the service they provide.

7 August 2026
Lenehans.ie logo

Reply from Lenehans.ie

We're grateful for your business and for the opportunity to provide you with a positive shopping experience. Thank you for the excellent review!
Kind regards,
Lenehans.ie

Rated 5 out of 5 stars

Excellent

Very fast shipping, good value

27 July 2026
Lenehans.ie logo

Reply from Lenehans.ie

We're so glad to have been able to provide you with excellent service. Thank you for the 5-star review!
Kind regards,
Lenehans.ie

Rated 5 out of 5 stars

Efficient

Quick delivery, efficient service, good products

31 July 2026
Lenehans.ie logo

Reply from Lenehans.ie

It's always great to hear from satisfied customers. Thank you for the 5-star rating!
Kind regards,
Lenehans.ie

Rated 1 out of 5 stars

Unfortunately I received the item days…

Unfortunately I received the item days after the suggested date. The response was that 'once the item is handed over to An Post it is no longer their fault!'
I had only purchased their items because of their insurance that any item ordered before a deadline that day would be delivered by An post the next day. This was not the case, and the items ordered arrived 2 days after they were required. If you offer a service to deliver something in a certain time frame and it doesn't arrive in the time frame suggested, please don't straight away blame someone else to cover up YOUR expectations of a delivery date which you CAN'T honour!
Your items were delivered late, and your only response was to blame someone else, no offer of any blame by yourselves, but blame to An post. Your items were very overpriced compared to other companies, but your delivery estimate was the reason I placed my order with you. You totally let me down, you instantly blamed someone else,and for that I am NEVER going to purchase anything else from your company in the future. EVER!

6 August 2026
Lenehans.ie logo

Reply from Lenehans.ie

Thank you for your feedback. We’re sorry that the delivery took longer than you expected, and we understand your frustration.
We do not offer a guaranteed next-day delivery service. Our delivery times are estimates, and while we expect most orders to arrive the following business day, occasional delays can occur.
As explained previously, our cut-off time for same-day dispatch is 3pm. Your order was placed at approximately 9pm on Wednesday, after this cut-off, so it was dispatched on the following business day. Your order was then delivered within 2 business days.
We appreciate that you may have expected your order sooner, but based on the time the order was placed and our stated delivery estimates, it was processed and delivered within our expected timeframe.
We’re sorry for any frustration or inconvenience caused.
Kind regards,
Lenehans.ie

Rated 5 out of 5 stars

Fast next day delivery.

Fast next day delivery.

30 July 2026
Lenehans.ie logo

Reply from Lenehans.ie

Thank you for taking the time to write such a wonderful review. We appreciate your support!
Kind regards,
Lenehans.ie

Rated 5 out of 5 stars

Reliable and fast delivery

Reliable and fast delivery. They're the first place I look for household/diy and gardening products and they've never let me down

6 August 2026
Lenehans.ie logo

Reply from Lenehans.ie

We're so glad to have been able to provide you with excellent service. Thank you for the 5-star review!
Kind regards,
Lenehans.ie

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