Lendistry Reviews 343

It was a simplified process, but the turnaround time was longer than expected. I started the process a month before the SBA increased fees, and as a result, I was hit with higher finance fees. Other than that, it was an easy process if you have all your financials ready!

A loan that was supposed to take 1 week tookb 2 months. I couldn't get any answers.

form start to finish i was very please with the service

The communication was pretty good through email keeping me posted on what’s going on. I had to initiate it the majority of the time. Not sure what was going on with the Docusign burning out for a couple of weeks and I signed closing documents probably 8-10 times. This closing part was pretty frustrating and inconvenient.

The best bank lending

The turnaround time was great - The communication was great - The reuslt was perfect!

It was a smoth ride with Lendistry theu are professional and very learned

There was communication at every step and all information was clearly explained. The representative was very patient and understanding throughout the process.

I had a fantastic experience with Lendistry! Their communication throughout the entire process was clear, prompt, and professional. Every question I had was answered thoroughly, and I always felt informed and supported. It’s rare to find a team that’s both efficient and genuinely helpful. Highly recommend for anyone looking for a reliable and responsive lending partner!

The loan process was very easy, the person was telling me exactly what I needed. The only thing I would start doing is being more involved with the customer and what the next step will be. We waited about 3 weeks before even knowing anything, then when we found out we were approved, nobody told us when to expect the money. other than that it went good.

If it wasn't for the tedious documents needed and the DocuSign trouble I went through it would have been 5 stars. Overall they got the job done.

Lendistry strung us along for 2 months. Originally stating we were approved for one loan amount then changing that to only half the amount we were expecting once the process began finalizing. This loan was in regards to purchasing another business. We were pressured to accept this new loan and terms within 3 days of finding out the amount had changed so drastically. On day 3 we were scheduled to meet with the other business owner in order to discuss this new amount and find out if it would even work for them. We could not meet sooner. We asked Lendistry to please give us one more day so that we could make an informed decision. The declined and denied our application at that point stating we could reapply at any time and our application would be fast tracked. With this information, and knowing we had already been approved for that smaller amount we didn't foresee any other issues. Part of this business purchase required us to sell our home in order to move to the new business location, which we did.
Upon reapplying with Lendistry our application was not "fast tracked". It sat there for 7 business days "in review" until I called and said something. At that point they informed me via email that the application was denied because my credit had now dipped below the 700 amount needed for the loan. It was below because we had some hard inquiries recently and I happened to be late on paying 1 credit card 1 time and it happened to be reported on the day that they were checking credit for this second app. I called to ask to speak to someone about our negative experience and they could not find a number or email for me to send my complaint. The person that took my call was very nice and said that he would find someone to help me escalate the issue and that I should receive a call back. However I am still waiting to hear anything.

What made it easy, submitting paperwork, getting updates online. In a busy world this is important.

The portal was user friendly and easy to navigate. Once we received a conditional approval, we were assigned a dedicated processor to work through the items needed to be fully approved

My only suggestion would be improved communication.

Fast and easy service for an SBA loan

Most amazing and easy experience I have encountered they made the process seamless

Had a great experience with Lendistry, Great customer service and I will recommend everyone to do business with Lendistry.