LendingTree Reviews 16,792

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,986 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional service and user experience, noting that the process is often easy, stress-free, and quick from start to finish. Many appreciate the knowledgeable and professional staff who provide clear explanations and guidance throughout the loan application and refinancing processes. Reviewers also praise the company for helping them consolidate debt, improve credit scores, and achieve more manageable monthly payments, often exceeding their expectations. However, some people mentioned issues with communication, such as not being informed about payment withdrawal dates or experiencing pushy sales tactics. A few other people also felt that the loan application process was longer than expected or that certain agents were unprofessional and arrogant, focusing on refinancing rather than addressing initial inquiries.

What people talk about most

User experience

Users describe positive interactions with the user experience, with many finding the process very easy,... See more

Service

Customers consistently note positive experiences with service, often highlighting the ease of finding the... See more

Staff

People report positive experiences with staff, highlighting their knowledge, patience, and helpfulness in... See more

Payment

Customers had positive experiences with payment, often praising the quick and easy process for obtaining... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting agents as knowledgeable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LendingTree was very responsive to my inquiries. The process was very quick and easy. I had researched many companies and figured my budget, how/if a loan would benefit me compared to current paymen... See more

Company replied

Rated 5 out of 5 stars

West Financial and Rocket Mortgage were excellent. No issues at all from application through closing. My first contact was with Loan Depot and when I decided to go with West Financial, Loan Depot co... See more

Rated 5 out of 5 stars

Once I picked a bank, Citizens Bank made the process very easy. Many of the companies (banks) did not give me thorough information at the start, Citizens did. They gave me a sample of what amounts I... See more

Rated 5 out of 5 stars

Glenn K from Buffalo, NY I saw a post about seniors saving money that mentioned LendingTree and the highly rated Reliance First Capital. My loan officer, Joseph P, was professional, sincere, human... See more


Company details

  1. Bank
  2. Financial Consultant
  3. Non-Bank Financial Service

Information provided by various external sources

Request a home loan, mortgage refinance, home equity loan, auto loan, or other loan from LendingTree’s network of lenders who compete for your business.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Excellent service

Very easy process. Received loan money quickly! Spoke to customer service once and the rep was super helpful and very kind.

8 May 2026
Rated 5 out of 5 stars

Awesome experience

Geoff was very professional. He listened to my situation and worked very hard to find me the best Finance company to refinance my truck. He was able to significantly lower the interest rate and got me a lower payment along with an extended warranty which wasn't offered to me when I purchased my truck. Keeping me up to date on the process. I would highly recommend him!
Thank you Geoff!

Sincerely
Jacqueline Green

1 May 2026
Rated 1 out of 5 stars

By far one of the worse finance…

By far one of the worse finance companies I have tried to use as initial replying was ok . Assessor had to be a toddler or someone has not gone to school or learned to add up numbers .. reasoning of declining a loan based on income criteria when made x10 above the income criteria MAYEB they haven't learned math or adding pathwirc fiance company

7 May 2026
Unprompted review
LendingTree logo

Reply from LendingTree

We’re sorry to hear about your experience and understand your frustration. LendingTree’s lending partners evaluate applications using a variety of factors beyond income alone, and we regret that the decision process was not clearly explained to you.

We appreciate your feedback regarding the communication and professionalism you encountered, as this is not the experience we want for our customers. Your comments will be shared with the appropriate team for review and improvement.

Rated 5 out of 5 stars

Glenn K from Buffalo

Glenn K from Buffalo, NY

I saw a post about seniors saving money that mentioned LendingTree and the highly rated Reliance First Capital. My loan officer, Joseph P, was professional, sincere, human-friendly, and tenacious, guiding me expertly through challenges—including running an art gallery business from my mixed-use home, a hospital stay, and a long recovery. Joseph stayed supportive throughout, even checking in to see how I was doing. Thanks to his help, I now pay only one bank and save significantly on my monthly payments.

6 May 2026

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