My 11 year old daughter was looking for a Trek mountain bike and found exactly what she was looking for on the website. From ordering to delivery of the bike, Leisure Lakes Bikes kept us up to date vi... See more
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See what reviewers are saying
We ordered a Cube E-bike on line having first gone to our local Leisure Lakes Shop for advice. Having then spent some time thinking we saw that their branch in Leeds had the size we wanted so ordered... See more
Bike arrived for collection on time and staff went out of their way to help sort out a correct pannier rack, which was not as straightforward a process as it should have been. Very pleased with my pur... See more
I recently purchased a new bike from Leisure Lakes Bikes, Newport and I am extremely satisfied with my purchase. The purchasing process online was smooth and hassle-free. The staff kept me up to dat... See more
Company details
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
109 Glasllwch Crescent, NP10 9SG, Newport, Gwent, United Kingdom
- 01633 897 066
4.8
Excellent
154 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 week
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Incredible service
Incredible service! Very knowledgeable and attentive to needs. Even fitted accessories for me in the shop.
22 July 2023
Great service bike superbly packed for…
Great service bike superbly packed for shipping. Well built too. Even asked if I needed pedals.
20 July 2023
Staff were lovely and very helpful.
15 July 2023
Very helpful and bike was delivered…
Very helpful and bike was delivered earlier than expected
8 July 2023
Staff
Crackin advice from the staff at Newport, asked a few questions and the staff were great, sorted me out with a new lid too at a great price.
13 July 2023
Rang
Rang Newport shop yesterday afternoon they didn’t have the part I wanted.Sally found the part in their Daventry shop and gave me the code number for said part.I rang Daventry and the part was delivered to me by Royal Mail the following afternoon 12.05 to be exact 😃excellent service all round Thank you
20 July 2023
Unprompted review
Bike arrived promptly.
25 June 2023
Great Team and nice store
I recently picked up a new e-bike from the team who were very friendly and helpful as on previous visits to the shop for smaller purchases. There is a good selection of bikes and accessories so always something to tempt me!
18 June 2023
Brilliant service in Newport store
Brilliant service in Newport store, lots of choice for mountain bikes. I was looking for road gear and the staff directed me online. Bought a load of stuff to try and keep, returned to Newport. Very helpful, will definitely go back for both my bikes and accessories etc.
16 May 2023
They were incredibly accommodating
They were incredibly accommodating. I had an issue after having my bike delivered and they got me in that day to sort it out squeezing me in between jobs they already had on that day. They clearly wanted to make sure I was happy with my new bike.
2 May 2023
Excellent service!
27 April 2023
Great customer service
Great customer service, knowledgeable helpful and friendly staff!!
13 April 2023
S-Works service 👌
Smooth and easy online transaction with a pleasant and friendly service upon store collection
18 March 2023
Great Service
We ordered a Cube E-bike on line having first gone to our local Leisure Lakes Shop for advice. Having then spent some time thinking we saw that their branch in Leeds had the size we wanted so ordered online. The bike was then shipped to our local shop who then delivered already built up. Excellent service and we're very happy with the purchase.
My previously non cycling wife is now talking about cycle touring holidays.
20 March 2023
100% recommend these guys!
Great company, item arrived before it was due, great price and staff super friendly and helpful! I’d highly recommend anybody to you guys!
22 February 2023
The click part was great but the…
The click part was great but the collect part was terrible. The staff were not that friendly and not very helpful.
21 February 2023
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