I can’t rate these guys highly enough. From the initial contact with Jamie through to all the time Dean spent with me advising me on different electric mountain bikes and eventually setting it up... See more
Company replied
Location
Switch locationLeisure Lakes Bikes GO Outdoors, Coventry Business Park, CV5 6RN Coventry, England, GB
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See what reviewers are saying
I received an excellent response by phone to my recent enquiries which led to me visiting yesterday to try a bike. The team were wonderful when I arrived and soon had me fitted to the bike that they... See more
Company replied
Brillant… The knowledge and experience of Jake with his honest opinion to if the helmet was correct or not. The sale wasn’t important to him but the item being correct and suitable was. We did... See more
Company replied
“I’ve visited this store many times over the past year and have always found the staff to be incredibly helpful. I would definitely recommend them to anyone in need of assistance or advice.” It’s a... See more
Company replied
Company details
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
Leisure Lakes Bikes GO Outdoors, Coventry Business Park, CV5 6RN, Coventry, England, United Kingdom
- 02477102333
4.5
Excellent
40 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Leisure Lakes Bikes - Coventry
Hello,
Thank you for the review. We are glad you liked the staff team and we could get your order sorted quickly.
Kind regards
Jamie
Reply from Leisure Lakes Bikes - Coventry
Thank you for sharing your feedback with us. I am incredibly sorry for the delay you experienced while waiting for assistance during your visit. Delivering prompt and attentive service is always our goal, and it’s clear we fell short this time.
We are currently addressing our floor scheduling with the team to ensure we have better coverage so this doesn't happen again. We truly value your patience and your business, and we hope you'll give us another chance to provide you with the seamless experience you deserve next time.
Best regards,
LLB
Great knowledgeable service.
13 May 2026
Reply from Leisure Lakes Bikes - Coventry
Hello,
We are glad that you liked the experience of using our service and hope to see you again soon.
Kind regards
Jamie
Great team of knowledgeable enthusiasts
I received an excellent response by phone to my recent enquiries which led to me visiting yesterday to try a bike. The team were wonderful when I arrived and soon had me fitted to the bike that they had transferred from another store for me to view. Zaak was very knowledgeable and attentive and I returned to see him today to customer order my Orbea Denna.
The visit today was very good and I was guided through my choices and options by Zaak, his manager and helped try a few things by the team. Order placed, really worth a visit as you will be met by a fun and professional team who go that little bit further to help and ensure that you are fully supported and satisfied. Thank you.
13 May 2026
Unprompted review
Reply from Leisure Lakes Bikes - Coventry
Hello,
We are over the moon you had such a wonderful experience with us on your visits.
We look forward to seeing you again soon and hear of your adventures on your new bike.
Kind regards
Jamie
Excellent Service! - Easy 5 Stars from me
Excellent Service!
I popped into Leisure Lakes Daventry to have a dropper post fitted, and sadly, it was not that straight forward. The workshop was also really busy, but they managed to squeeze me in at short notice via their Coventry store.
Tom and Matt were fantastic and a real credit to LL Bikes. Top service and now i have my go to bike shop.
Easy 5 Stars from me.
29 March 2026
Unprompted review
Reply from Leisure Lakes Bikes - Coventry
Hello,
Thank you for the review. We have passed on your complements to both Tom and Matt. We are glad we could get you sorted and back out riding your bike in no time.
Kind regards
Jamie
Zaakareeya is a credit to Leisure…
Zaakareeya is a credit to Leisure lakes! He was very helpful during the purchase of my new bike. Definitely recommend
28 February 2026
Unprompted review
Reply from Leisure Lakes Bikes - Coventry
Hello,
We are over the moon you had such a wonderful experience with us on your visits. We have passed on your thanks and complements to Zaak.
We look forward to seeing you again soon and hear of your adventures on your new bike.
Kind regards
Jamie
Great product selection and helpful…
Great product selection and helpful staff in both Coventry and Northampton stores got me kitted out for BPW
30 January 2026
Reply from Leisure Lakes Bikes - Coventry
Hello,
We are glad we could get you kitted out to shred at BPW. Hope to see in store soon with some videos to share of your laps.
Kind regards
Jamie
Great service
Was looking for a new bike, Zaak from the Coventry store was extremely helpful and knowledgeable. He went through the sizing options and what bike would fit best. Would highly recommend them.
11 January 2026
Unprompted review
Reply from Leisure Lakes Bikes - Coventry
Hello,
We are made up to hear you had a great experience in store with Zaak. We have passed on your thanks and complements.
We hope to see in store again soon.
Kind regards
Jamie
Quickly sorted and collected…
Quickly sorted by shop, with further assistance in shop great store
30 December 2025
Reply from Leisure Lakes Bikes - Coventry
Hello,
Glad to hear you had an excellent experience in store with the team.
We hope to see you again soon.
kind regards
Jamie
Excellent customer service
Excellent customer service. Very helpful and dealt with everything straight away for me.
27 December 2025
Reply from Leisure Lakes Bikes - Coventry
Hello,
Glad to hear you had an excellent experience in store with the team.
We hope to see you again soon.
kind regards
Jamie
Bit of confusion with pickup location…
Bit of confusion with pickup location but sorted out immediately.
21 December 2025
Reply from Leisure Lakes Bikes - Coventry
Hello,
Apologies for the confusion and we are glad it could be sorted immediately for you.
Kind regards
Jamie
Go the extra mile
Really great service here. I had a L whyte and wasent sure uf it was the right fit. Rang and said my concerns so the team built me up a M to try and i swapped it. Great service and shout out to ash for the support.
31 December 2025
Unprompted review
Reply from Leisure Lakes Bikes - Coventry
Thank you for the review.
We are glad that Ash was able to help get you on the right bike.
Brilliant service
Zack and Alfie sorted us out once again brilliant service thank you
29 November 2025
Unprompted review
Reply from Leisure Lakes Bikes - Coventry
Hello,
We where made up to see again, and glad to help.
Kind regards
Jamie
Hiplok Mega Chain 130cm Lock Black
I purchased this item from Leisure Lakes Bikes a couple of weeks ago. They had the best price available for this large Motorbike chain. I was able to collect it within the hour from their store within Go Outdoors in Coventry which was really convenient for me. There was a very friendly staff member there when I collected too. The item itself is great also - very large and heavy!!
23 October 2025
Reply from Leisure Lakes Bikes - Coventry
Hello,
We are glad to hear the store was conveniently located for you and the team where happy to help.
Kind regards
Jamie
alfie and zac are very very nice
8 November 2025
Unprompted review
Reply from Leisure Lakes Bikes - Coventry
Hello,
It is nice to hear how good Zaak and Alfie are. Thank you for your review.
Kind regards
Jamie
Reply from Leisure Lakes Bikes - Coventry
Hello,
Thank you for you review and we hope to see you again soon.
Kind regards
Jamie
Absolutely joke
4 August 2025
Reply from Leisure Lakes Bikes - Coventry
Hey Peter, thanks for your feedback.
I've just spoken to our Coventry and Nottingham stores who have been assisting you with your recent order.
I believe we are still waiting to hear back from you in regards to some transportation costs so if you get back in touch with this, we hope to get this all sorted with you.
Thanks
Will
Professional and extremely helpful
Very professional people that assisted with all my questions and made my purchase both easy, but reassuring. I would and will be a returning customer.
11 July 2025
Reply from Leisure Lakes Bikes - Coventry
Hello,
We are glad we could help and support you on your visit. Thank you for you review and we hope to see you again soon.
Kind regards
Jamie
Reply from Leisure Lakes Bikes - Coventry
Hello,
We are glad we could help and support you on your visit. Thank you for you review and we hope to see you again soon.
Kind regards
Jamie
Easy to order and collect
3 June 2025
Reply from Leisure Lakes Bikes - Coventry
Hello,
We are glad we could help and support you on your visit. Thank you for you review and we hope to see you again soon.
Kind regards
Jamie
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