Leisure Lakes Bikes Reviews 

Friendly staff nothing to much trouble
Good experience
Thanks

Slight delay due to a supply chain issue. I was kept up to date along the way and in the end the guys shopped around other stores and despatched my order from existing stock. Yes something went slightly wrong but the customer service was excellent

Quality of service and happy with cycling helmet at discounted price.

Very friendly and helpful from Chris - made the whole purchase an absolute pleasure. Couldn’t recommend the shop enough.

Easy online ordering, good price delivered on time.

I owe the team an apology if I alarmed anyone today. I was a frustrated dad in a stressful situation, and I'm sure my frustration showed. If I came across the wrong way, I'm genuinely sorry.

The important part is how the team responded. They listened, understood where I was coming from, and went out of their way to help. They really pulled through for me and turned what started as a stressful visit into a genuinely positive experience. By the time I left, we could probably have had a group hug! Thanks again to everyone at Leisure Lakes Nottingham.

Amazing service. Bike came much sooner than expected. Courtesy call to arrange delivery so I could make sure someone was in. Bike packaging was super secure and final bike set up required minimal effort from me.

Excellent price, rapid delivery.

I pic up a bike. Wot cost 4000 pounds. And ride it home and omost bid the crak cam off .and I cud off been hit by a car but he stop just in time. So lookey but the the bike back in the shop after 3 day off riding it to work .the motor not working and thay dot no wen I will get it back ..but the boss toll then to sort me out a speer bike till I get min back ..but I'm not happy whiv the bike thay give me

Had a good experience in July 2026 buying a Cube Reaction Hybrid Pro 800 e-mtb from the Bedford branch, with first-rate advice, support and communication from Luke, Colleen and Alex, who helped put together a bike that fits me perfectly, as well as researching all the best add-ons for my riding style. Great service all round. Definitely recommend!

Very helpful service highly recommend

on time delivery competitive price

First time customer. It was a hassle free purchase, my order arrived promptly and was just as expected.

One of the best online bike shops around you won't be disappointed.

Great choice of products on offer and fantastic customer service from Alex. Goods arrived in super quick time. Would highly recommend

Leisure Lakes Bikes Lancaster went above and beyond today.
So grateful that they looked at my chain issue and fixed it even though it was tricky.
Thank you so much

Very helpful friendly service, supplied item promptly and as described. Very happy to shop with them again.

Was easy to order, fast delivery and a great item. Would definitely recommend and buy from here again