Ava from Leigh Day looked after my case brilliantly. She was professional and at the same time showed care whilst I was suffering mentally due to a cycle accident. She was very responsive and checke... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We are top-ranked London & Manchester lawyers advising on personal injury, asbestos and mesothelioma claims, medical negligence, human rights, employment & discrimination law. Get it touch today by calling us on 020 7650 1200 or 0161 393 3530 to talk to the legal teams. We currently represent more than 250,000 drivers of diesel vehicles and are leading experts in vehicle emissions group claims. We also specialise in equal pay claims and workers' rights claims for large groups of claimants, often for those working in the gig economy. We are consistently ranked as leading practitioners in the legal directories Legal 500 and Chambers and Partners and are one of The Times top 100 law firms. We hold the Law Society legal practice quality mark Lexcel, and are accredited by numerous charities and other organisations.
Written by the company

Panagram, 27 Goswell Road, EC1M 7AJ, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cannot recommend enough, Zara Brown was the solictor that handled the case. From start to end - nothing was too much trouble, we were kept well informed the whole journey including when no movement due to other persons not responding.
The whole experience was handled professionally, friendly and sympathically, there was transparentcy and our expectations were managed in a thoughtful manner.
Leigh Day as a business and Zara Brown as an individual were superb and treated us like people they were invested in to help to a positive conclusion to which they did; for which we shall ever be grateful.

Reply from Leigh Day
Thank you very much to Philip, Marilyn and the rest of his team in supporting my successful compensation claim.
This was a complicated case and so he process and options were explained to manage my expectations preparing me for challenges ahead and ensuring patience. This involved managing specialist medical experts reports, ambulance and medical records, official interview by a specialist, police records, CCTV footage, financial records amongst others.
Philip understood the case, demonstrated by the thorough reviews performed and requesting and receiving the required updates (in one instance this was not possible and simply beyond Philip's control but was self evident that the supplied report was inaccurate!) to accurately reflect the events and subsequent results to provide an excellent, accurate claim for compensation.
The case was managed diligently over the period of the case, and resulted in the desired outcome.

Reply from Leigh Day
Leigh Day are a rare breed of law firm, in that they are not just in it for the money. They do not act for the large corporations from whom they could demand much larger fees, but instead specialise in helping ordinary people fight for justice against those major institutions who would otherwise just walk all over us. Dan and Helena looked after us for the 3.5 years or so that it took us to pursue the negligence of the NHS and we cannot thank them enough! They are both amazing, incredible people and they blew us away with how genuine, caring and diligent they were throughout, always prepared to go the extra mile and exceeding our expectations at every turn. We wanted to be heavily involved in the process and they accommodated this without making us feel in the slightest that we were being a nuisance (though we probably were sometimes), explaining things to us patiently and taking on board our thoughts at every step of the way. They also managed to find us a brilliant barrister, Paul, who was cut of the same cloth and did not have the airs and graces which some barristers do, just was utterly genuine, and it was awe-inspiring to see him at work - we were so glad he was on our side! It was the most unfortunate circumstances that led us to Leigh Day, but nonetheless we feel lucky to have found them - the service they provided and the outcome they achieved was over and above anything we could ever have imagined, bringing us some badly needed validation and closure along the way. If you are considering using their services, don't hesitate - you won't regret it!

Reply from Leigh Day
I've always been sceptical of those outfits advertising "no win no fee" before they even know any details of ones case.
Do they put every effort into their endeavours for the client or is it a half hearted attempt?
Who pays if they lose?
Leigh Day are one such company who offer everything and DO deliver.
They were in my corner battling a case for me. Feedback from them on progression was superb. They really did make you feel confident in what they were doing.
The bottom line is they won the case for me. Just a brilliant result all round.
So if you need lawyers to sort out your problems with being at the bottom of the pile, give them a ring. It may be the best thing you will do for a long time.

Reply from Leigh Day
Very professional and supportive throughout. Communication was clear and I was kept updated every step of the way with clear expectations set. Thank you Adam. I have really appreciate your kindness, patience and professionalism over the years.

Reply from Leigh Day
The team was very person centred, very knowledgeable and shared full guidance and support, from the commencement to the conclusion of the whole situation, seamlessly.

Reply from Leigh Day
My experience was excellent end to end. My lawyer, Beth was really knowlagable, helpful and attentive. Quick to respond and always alble to advise me with every intrecate detail of the case. I would highly recommend.

Reply from Leigh Day
After suffering a bike accident caused by a pothole, I turned to Leigh Day for help—and I’m so glad I did. From the first conversation, they were reassuring, knowledgeable, and clearly experienced in handling cycling claims. They guided me through the entire process, explained everything in plain language, and were always quick to respond whenever I had questions. I felt genuinely supported, not just represented. The outcome was better than I expected, and I’m extremely grateful for their hard work. I wouldn’t hesitate to recommend Leigh Day to anyone in a similar situation.

Reply from Leigh Day
Very clear and precise advice given.
Communication through emails was frequent and supportive.

Reply from Leigh Day
Good result from claim.
Good communication throughout process from Scott

Reply from Leigh Day
Dreadful new business offering. Phone up, convoluted voice options, through to reception, put through to new business team and it simply goes to a voicemail with a prolonged message and no gaurantee of when a call back will happen, if at all. Any law firm that puts up such a poor enquiry response and hurdles at new claim enquiry point will not be delivering anything better down the line.

Reply from Leigh Day
Very helpful, patient and professional throughout the case. Always happy to explain and direct in right direction.

Reply from Leigh Day
I would like to express my sincere gratitude to the legal team for their outstanding work on my case.
My claim started in Sep/2023, and throughout the entire process, they showed patience, professionalism, and genuine commitment to achieving the best possible outcome. They kept me updated at every stage and were always available to answer my questions.
Their expertise and dedication resulted in a successful settlement, and I am very grateful for the support I received. The entire team made a difficult process much easier to navigate.
I highly recommend this firm to anyone looking for trustworthy, professional, and effective legal representation. Thank you for all your hard work and support.

Reply from Leigh Day
My husband was claiming compensation for working with asbestos and had been diagnosed with mesothelioma,lung cancer caused by asbestos, for which there is no cure. We were visited at home by one of the companies solicitors with whom we fully discussed the situation. During the progression of the claim we were fully informed of any progress and kept up to date in detail. A barrister was involved and he contacted us by phone for a detailed discussion about the circumstances involved in the claim. Both the solicitor and barrister gave us excellent advice and answered any questions we had. We reached a good settlement with their assistance and advice. All the staff we had involvement with were helpful, pleasant and understanding. We would recommend this firm highly.

Reply from Leigh Day
Incredibly helpful from start to finish; well informed, care taken, patience and help offered every step of the way and a great result, despite various obstacles presented by the Defendants. Huge thanks to my case-handler and representative, Scott.
I have been waiting for nearly a week to speak to a lawyer but no one has called me back despite sending am email and also completing a information sheet online. This is very dissapointing when its regarding a serious matter around someones life and health. I hope to receive aphone call soon from a lawyer who specialises in data breaches and medical negligence!

Reply from Leigh Day
It was, so far, sufficient to initiate an enquiry and the form was populated fast by my laptop, to make this start ! It was troublesome free
Was part of the MOD Accommodation Claim. Very smooth and informed process, thank you Leigh Day!
- Very contactable
- Amazing customer service
- Great with claims
Highly recommend there services.
Philip and the team at Leigh Day were simply brilliant. Their level of professionalism was second to none, with clear strands of communication throughout the entire process. Although a legal process, they ensured that it was a human-centred approach, and prioritised my needs at every turn. I would highly recommend their support.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.