Legend Solicitors Reviews 

90
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, most reviewers were somewhat happy with their experience overall. Many customers find that the team handles property purchases professionally, ensuring that everything runs smoothly from start to finish. People frequently appreciate the clear communication and the helpful guidance provided by staff members throughout the entire process. Some reviewers were not happy with the communication, mentioning that it was frequently difficult to reach anyone by phone or get timely responses. Others also noted that unexpected delays, unanswered emails, and poor replies caused a lot of unnecessary stress during their property transactions. Clients occasionally described feeling frustrated when trying to get straightforward answers to basic questions.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, highlighting a deep division in their overall... See more

Staff

Customers had ambiguous experiences with staff, reflecting high disagreement among reviewers. On one hand,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, highlighting stark contrasts in their... See more

Response time

Reviewers highlight ambiguous aspects of response time, experiencing both severe delays and exceptional... See more

Customer communications

People report negative experiences with contact, highlighting a strong consensus regarding poor communication... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We had a very positive experience with Meenakshi and her teammate Vipanchika. They were both very approachable, professional, and helpful throughout the process. They took the time to explain things... See more

Rated 5 out of 5 stars

It was a fabulous experience with Legend Solicitors especially with Sanjukta. She is very kind and answering my doubts and immediate response, If she couldn't answer she will email me and later will g... See more

Rated 5 out of 5 stars

one of my friend referred me for this solicitor and we recently bought a house and had a great experience with our solicitor. whole process was handled professionally and it was very smooth and quic... See more

Company replied

Rated 5 out of 5 stars

We recently bought a house and had a great experience with our solicitor. Communication was clear and prompt, and the whole process was handled professionally. Highly recommended.Special thanks to K... See more

Company replied


Company details

  1. Legal Services & Government

Information provided by various external sources

Solicitors firm based in London. We specialise in Immigration Conveyancing, Litigation,Employment and Personal Injury.


Contact info

3.3

Average

TrustScore 3.5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(90)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid this firm at all costs

Avoid this firm at all costs! If I could award 0 stars, I would! The buyers of our house chose to use this firm and it was horrendous from start to finish. The incompetencies and delays caused our onward purchase to fall through as they failed to complete our sale in time. We ended up having to break the chain to complete on our house sale and move in with parents until we could find another new house to buy. Our solicitor and estate agent chased and chased Legends for updates and did everything they could do to keep things moving but this firm is set up like a call centre and you can’t speak to anyone that knows anything about the case. A call handler may eventually answer the phone after many repeated attempts, but will just tell you that someone will ring back and then no one ever will. The solicitor raised the same enquiries multiple times, after they’d been answered. For example, asking if there was a service charge 4 times, right up until completion, despite being told there was no service charge every time.
There are so many bad reviews for this firm so I’d have never picked them but unfortunately our buyers did. They regret their decision wholeheartedly and I would advise anyone to stay well away from this firm. If your buyers or sellers are using this firm, you would be wise to refer them to the reviews and hopefully they’ll reconsider. It is a miracle that our house sale finally completed but I believe this was only possible as our solicitors were brilliant and therefore chased Legends so much.

21 August 2026
Unprompted review
Rated 4 out of 5 stars

I had a fantastic experience with Buy…



I had a fantastic experience with Buy Property. The team was professional, knowledgeable, and always available to answer my questions throughout the process. They made everything straightforward and stress-free, keeping me informed every step of the way.

Their customer service was excellent, and they genuinely cared about helping me achieve the best outcome. I would highly recommend Buy Property to anyone looking for a reliable and trustworthy property company. Thank you the team legend solicitors for all your hard work and outstanding support!Expecially kavya🥰, mazna, maya 👍

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Want to make your house sale take significantly longer and be way harder than necessary?

Would you like enquiries to sit unanswered for months, simple issues to become major dramas, and communication that leaves everyone wondering whether anybody is actually steering the ship?

Then Legend Solicitors may be exactly what you're looking for.

We were involved in a property transaction where Legend acted for the seller. Throughout the process, our solicitors repeatedly struggled to obtain clear answers to straightforward enquiries. Queries that had been outstanding for months often received responses that did not address the question being asked, resulting in yet more rounds of correspondence and delay.

As the transaction approached exchange, matters became particularly frustrating. Our solicitor made multiple attempts to discuss issues by telephone in order to reach a practical resolution, but was unable to have meaningful conversations with anyone empowered to make decisions. What should have been a straightforward exchange of information became endless email tennis.

The most frustrating aspect was that many of the eventual solutions were entirely predictable. Indemnity policies that were resisted for weeks were ultimately provided anyway. Significant time, stress and uncertainty could have been avoided if practical decisions had been made earlier.

The consequences were real. We came dangerously close to losing our buyer due to mortgage expiry deadlines, had to consider breaking the chain, and spent weeks dealing with uncertainty that affected multiple families.

Eventually the sale completed, but it felt as though it succeeded despite the process rather than because of it.

I would not choose to use this firm.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

In my personal experience

In my personal experience, dealing with Legends Solicitors during our property transaction was extremely frustrating and disappointing.

Communication was very poor throughout the process.

We often found it difficult to get clear updates, responses were delayed, and it felt incredibly hard to speak directly with someone who could answer even fairly basic conveyancing questions.

Most communication appeared to come through generic contact details rather than a consistent point of contact, which added to the confusion and stress.

As sellers involved in a chain, we were relying on timely communication and proactive progression, but unfortunately that was not our experience. The lack of clarity and delays caused significant anxiety during what was already a very stressful process.

This is only my opinion based on my own experience, but I personally did not feel reassured that conveyancing was a core strength of the firm, despite their wider legal services.

I appreciate every transaction is different, but sadly I would not feel confident recommending them based on our experience.

2 June 2026
Unprompted review
Rated 3 out of 5 stars

We had a very positive experience with…

We had a very positive experience with Meenakshi and her teammate Vipanchika. They were both very approachable, professional, and helpful throughout the process. They took the time to explain things clearly and were always supportive whenever we had questions or concerns. We truly appreciate their assistance and would happily recommend them to others.

However, there was one issue during our experience. One of the staff members who answered the phone provided us with incorrect information, which caused us some distress and confusion at the time. Aside from that unfortunate incident, the service from Meenakshi and Vipanchika was excellent

5 May 2026
Unprompted review
Rated 4 out of 5 stars

We bought our house with Legend…

We bought our house with Legend Solicitors, and Kavya was our lead . Overall, she was good and handled the process well. She was professional, helpful, and kept us informed throughout. We’re satisfied with the service provided.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

It was a good experience with the…

It was a good experience with the Legend solicitors in buying our first house. Though we had some problems answering the phone and getting replays initially, by the end of the process it was really a good experience and had very easy access in speaking to one of the team. Had a good time with you guys. Good luck. I recommend.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

We have received an excellent service…

We have received an excellent service from this solicitor for the purchase of our new home. They have in-depth knowledge in the complete process and that has helped us to get our dream home much ahead of the agreed schedule. The staff were very polite and professional to the core. It’s a big thumbs up from me👍👍👍

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

We had a very positive experience with our solicitors during the purchase of our new home. The entire process was handled professionally and efficiently.
A special thanks to Kavya, who was incredibly responsive, patient, and supportive throughout. She always took the time to answer our questions and kept us well-informed at every stage, which made the whole experience much less stressful.
We truly appreciate the excellent service and would highly recommend them to anyone looking for reliable and dedicated solicitors

27 March 2026
Unprompted review
Rated 5 out of 5 stars

House purchase handled by Kavya

Hi. We just purchased a house and the whole process from start to finish went really well. The person I dealt with was Kavya and I found her to be really good, she explained things clearly when I was confused about some matters, was always responsive to my emails and calls.
Thank you Kavya.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Legend Solicitors. Their service was professional, efficient, and highly supportive throughout the entire process.

A special mention goes to Meenakshi, who was incredibly helpful and attentive. She explained every step clearly, kept me well informed, and ensured that all the necessary work was handled smoothly and on time. Her guidance made the whole experience stress-free and easy to understand.

I would also like to extend my sincere thanks to the rest of the team. Everyone was cooperative, responsive, and committed to providing excellent service.

Overall, I am very satisfied and would highly recommend Legend Solicitors to anyone seeking reliable legal assistance.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional and Efficient Service by Meenakshi and Pooja

I had a wonderful experience with Legend Solicitors while purchasing my home. The whole process can often feel stressful, but the team made it smooth and reassuring from start to finish.

A special thank you to Meenakshi and Pooja, who handled my case. They were both extremely professional, responsive, and supportive throughout the entire process. They kept me informed at every stage, explained everything clearly, and were always quick to respond whenever I had questions.

Buying a house can be overwhelming, but their efficiency, attention to detail, and dedication made the experience much easier. It was clear they genuinely cared about helping everything go through smoothly.

I’m very grateful for all their hard work and would highly recommend Legend Solicitors to anyone looking for a reliable and professional team when purchasing a property.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

As first-time buyers

As first-time buyers, we were nervous and unsure about the process, but Ms Meenakshi and Ms Pooja guided us with so much patience and kindness. They were always available, answered every question, and made everything feel simple and stress-free.
From the bottom of our hearts, thank you all team for your dedication and genuine support. All the best dears.We truly appreciate everything you have done for our family and highly recommend your services.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Refused to communicate

The most unprofessional, uncommunicative, unhelpful conveyancers i have ever had the misfortune of dealing with. Everything thats said on these 1 star reviews is true. Being ignored, phone ringing out, not responding to emails, no one available to speak to, phone being put down, impossible to escalate an issue. ***So to prospective clients- ring the phone number and see how far you get- this will tell you everything you need to know*** They made the whole conveyancing process a total nightmare for everyone concerned in my chain, primarily down to their total refusal to communicate when trying to resolve issues. Pay the going rate and appoint a professional firm instead, a couple of hundred pounds saved upfront is not worth jeopardising the biggest financial transaction of your life for.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

I'm so happy with services from our…

I'm so happy with services from our solicitor. The whole processing of our house handled professionally and was smooth and quick. Kavya handled our paperworks, we are very happy with her communication,explained everything. Overall very good services.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing service

Very disappointing service. I repeatedly asked whether I needed to take any action and was clearly told not to, as everything had been handled and the refund for my withdrawn visa application would be processed. After waiting a long time, I am now being told to contact the Home Office myself regarding the visa withdrawal refund.

I paid for professional legal assistance to avoid exactly this situation. Poor communication, inconsistent advice, and a complete lack of accountability. I would not recommend their services.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

The solicitor we had, Kavya, was excellent with communicating with us and was very efficient in completing all our paperwork.

11 December 2025
Unprompted review
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Reply from Legend Solicitors

Thank you

Rated 5 out of 5 stars

All process was smooth and professional

one of my friend referred me for this solicitor and we recently bought a house and had a great experience with our solicitor. whole process was handled professionally and it was very smooth and quickly. kavya done my job and i was very happy with her communication and her great service. Always responded my call on time. Highly recommended

16 January 2026
Unprompted review
Legend Solicitors logo

Reply from Legend Solicitors

Thank ypu

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