Leen Bakker Reviews 

Horrible service horrible quality
i wanted to return something they dont pick up the phone i had to carry the big chair by myself to the store then they said i have to return to the original supplier.
Leen bakker is selling it !! Ridicilous.

See below response received from Leen Bakker when I reviewed a defective item i received. The company chooses what to write in your review instead of contacting the supplier to investigate the issue. What a fish market. I will never ever order from Leen Bakker site. never.

"Hi Buyer,

Thank you for taking the time to write a review about Henzo Photo Frame Manhattan - Photo size 70x100 cm - Gold. We have read your review, but unfortunately it does not meet our guidelines. This often concerns customer service-oriented reviews such as delivery times or problems with your order, this is not about the product itself. We will therefore not publish the review and ask you to contact our customer service about this.

You can write a new review. We hope we can post this next time."

I received two times a broken photo frames that obviously shows the packaging and delivery was not up to standard. After the second failed supply, I asked for refund but did not received any thing yet.

Trying to contact Leen Bakker for a week, yesterday was on the phone waiting for answer almost 3 hours nothing happened.

I ordered matras didn't recieved it at all. Trying to contact headoffice, no one replying.

People in shop tried to contact head office as well, no one replied to them.

Great item, fast delivery and polite staff

items received in good quality, deliver service is good, only the price is a bit expensive comparing with other brands with the same quality

Good quality and satisfied with customer service

The worst company. Bad customer service.There is discrimination. If someone does not have problems, but wants to have, let him become a customer of this company.

I’m very happy to shopping at Leen Bakker.

Ordered an expensive wardrobe, stated in the receipt that it will be delivered in a month so I waited. A month passed, no followup email nor sms message for update. Reached out to them and found out the order they neglected and did not processed ! What a crappy way to disappoint people off! So they promised to deliver a week after, now still waiting… this retailer is a total crap avoid at all cost.

The product is good, but the company don't want to write how bad is customer service is !
Thier system is like a system from 20 years back !
Any how never again leenbakker is an option to buy.

Customer service at the store was too good.
Delivery was smooth and well packaged

Very good value for money product. Polite and kind employees. Very good and quick procedures from ordeeing to receiving the products. Saficient information all the step on the way, until you receive your order.

Quite easy and good stores, happy with my chairs. Cheers!

Terrible experience.

I placed an order with Leen Bakker for a bed and a sofa for my new, completely unfurnished place. The delivery was supposed to arrive a few days before the moving date, but it was rescheduled to the following week. This change was communicated through email; however, no one called to inform me about it. When I attempted to contact customer support, I waited on the phone for 30 minutes without the opportunity to speak to a specialist. It seems that this company only responds on Facebook. I inquired there about the possibility of splitting the delivery or finding a solution to receive at least one item before the scheduled delivery date. Unfortunately, they informed me that there was nothing they could do to assist.

Despite the inconvenience, my partner and I decided that a few days on an inflatable mattress wouldn't be a major issue. However, a few days later, we received another email stating that the delivery date had been postponed again, with no indication of when it would occur. Another attempt to contact the customer service team by phone yielded no results, just another 30 minutes of waiting on hold. Frustrated, I ended up canceling my order through Facebook and received a refund.

A few days later, I received an email asking for feedback on my delivery experience. This was quite ironic!

We will never consider dealing with this company again, and I strongly advise others to avoid doing so. While I can comprehend the possibility of stock or logistic issues, an indifferent attitude towards customers is something I find unacceptable.

Products are excellent.
Just an issue with confirming when the other part of the delivery would be received.

Good, fast. Good price and quality. Fast delivery. Everything top!.

Except delivery part, other things was great. Thank you

Good value for money and imidiate delivery at reasonsble cost

Products offer, fast delivery