Leeds Bradford Airport  Reviews 

12,437
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,353 reviews, reviewers had a great experience with this company. Customers find the booking process remarkably simple, noting that securing parking spaces and driving through automated barriers works seamlessly. Travelers frequently mention that the staff members are exceptionally friendly, highly professional, and always ready to assist visitors. Shuttle buses are consistently described as frequent and very efficient, making regular trips to the terminal extremely convenient. Some reviewers were not happy with certain aspects, specifically pointing out long outdoor queues during busy periods. A few people also felt that some driving paths and pedestrian routes around the location can sometimes be confusing.

What people talk about most

Location

Reviewers mention ambiguous feedback about location, noting that while departing feels straightforward,... See more

Service

Users describe ambiguous interactions with service, highlighting a mix of highly efficient experiences and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team members are consistently professional,... See more

User experience

Customers consistently note positive experiences with user experience, finding the overall travel and parking... See more

Booking process

Consumers find booking process to be positive and simple to manage online. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We always use this parking when using the airport. Good transport to the terminal. Had problems with barriers recognising car reg this time, but dealt with quickly on our exit.

Company replied

Rated 4 out of 5 stars

The parking was easy to book, find, park, and drop off the key at reception. The staff is always helpful; for example, on pickup, it was parked at the very bottom of the car park after a cheeky commen... See more

Company replied

Rated 4 out of 5 stars

Used the meet and greet parking. Staff friendly and handover of car was quick. Very close to the main terminal, 2 minute walk at most. Check in was quick and seamless. Security also very quick. A lot... See more

Company replied

Rated 5 out of 5 stars

Arrived at long stay car park at Leeds Bradford airport on time, camera recognised my number plate, got parked quickly and was picked up by a shuttle bus within 10 minutes. Returned 10 days later an... See more

Company replied


Company details

  1. Parking Lot
  2. International Airport

Written by the company

Book your car parking with confidence, choose official on-site secure parking at Leeds Bradford Airport. Looking for great value parking or the fastest route to the terminal? We have a range of parking options to suit your needs. Choose from Short Stay, Premium Short Stay, Mid Stay, Long Stay or Meet & Greet for hassle-free airport parking. Our exclusive Meet & Greet parking is only available by booking direct.


Contact info

4.1

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(12,437)

1,319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to fibd and reasonably priced

14 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Clear and straightforward process

Clear and straightforward instructions issued when booked in advance, and car park was simple to find, access and leave.

17 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 4 out of 5 stars

Great local airport

Used the meet and greet parking. Staff friendly and handover of car was quick. Very close to the main terminal, 2 minute walk at most. Check in was quick and seamless. Security also very quick. A lot of building work going on so lots of short narrow corridors and at times terminal felt a bit small and overcrowded as a result.

20 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Mid stay car parking

Encountered no problems from booking, entering, parking and departing! Will definitely use again.

22 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 3 out of 5 stars

We used the short stay car park

We used the short stay car park.
The barriers into and out of the car park worked well no delay recognising the car as you approach. We found a space relatively easily. However the spaces are very narrow ( we have a mini.) we were parked central to our space. On return someone had hit the door with their door taking the paint off. Wider spaces maybe would help especially when luggage etc needs to be removed or put in.
On exiting the car park the route wasn’t clear. Exit signs, along with road markings need to be clearer, we ended up in a dead end and appeared to take a long journey to exit possibly due to the poor signage

27 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 3 out of 5 stars

could not exit the carpark

the ticket when we arrived to park was blank, so after a two week stay we had to rake around our paperwork at 4am in the morning after the flight to find the info whilst exiting as the machine barrier wouldn't open, would suggest your ticket machines are in full working order all the time. the price we pay per week for storing cars ?!

and the bus transfer was over 1/2 an hour on the morning, for the long stay carpark.......Sentinal buses were in and out every 10 mins

22 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Staff was very professional.

Staff was very professional.

19 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

It's a great first time experience with…

It's a great first time experience with this parking area that is near to airport and saftey having not any problem
Thanks

27 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 3 out of 5 stars

Ok generally, but limitations

Parking pretty good. Fast track security a good extra. Food choices airside poor, possibly because a lot of renovation work going on. Probably go
Into a lounge next time. Very slow returning and getting through passport control.

26 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). Best wishes, LBA.

Rated 5 out of 5 stars

Have used 4 times now when flying from…

Have used 4 times now when flying from LBA and is excellent drive upto the entrance recognises number plate, straight in, ample great wide parking spaces not like supermarkets lol!! Clearly marked areas and shuttle bus collection stops, at the terminal within 10 minutes of driving through the barrier will definitely be using again for our holiday in october !!

19 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Very easy to park

Very easy to park. Staff on hand to help.

18 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Long stay parking.

Good directions to site. Plenty of spaces available. Shuttle bus arrived in good time both arriving and departing. Limited space for suitcases on bus. Helpful drivers both ways.

26 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 3 out of 5 stars

Unfriendly international arrivals

The one hour free parking is good but when will international arrivals have an inside waiting area. In December we had to wait out in the rain, and today seven months later it was still outside waiting. What's the problem and will it ever be sorted? Chuffin 'ell

26 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 2 out of 5 stars

Leeds Bradford Airport seems OK

Leeds Bradford Airport seems OK, parking very easy and staff at the meet and greet very friendly. Jet 2 staff seemed very sick and didnt want to be there, which is a very different experience from the normal friendly jet 2 staff who are always keen to help. Not here though. Standing round talking amoungst themselves. Visited the Tap and Brew resturant. Very expensive, serving cold food. Very disappointing. If I revisit Leeds Bradford again I certainly wont be revisiting this resturant and wouldnt recommend it. Tap and Brew very very disappointing. A lot of the food on the menu was sold out. As the food is ordered on the App, you are told that food is not available when staff come to your table. Then you have to join the long queue for a refund......rediculous

26 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Parking at Leeds Bradford Airport was…

Parking at Leeds Bradford Airport was so easy straight in the barriers lifted it was quite full but managed to find a spot not far from bus stop 2 parked up and away were, took a photo to remind us which zone we were in and bus stop, no problems at all.

11 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Easy to book good directions to car…

Easy to book good directions to car park. Short walk to terminal

20 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

So easy to book

So easy to book, plenty of choices to park, everything is explained about how to get there & how to enter the car park & all the prices.

16 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Mid stay car park

We booked the mid stay car park having not used Leeds Bradford airport before were really pleased the the location and how quick it was to get from the car park to the terminal. Very easy to book on line and we felt a reasonable price.
We got an email with clear instructions how to get there before hand and hand no difficulty finding a space even though the car park was just.
Perfect way to start the holiday!

17 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 4 out of 5 stars

Convenient but complex

The service is useful, but late at night coming from the overflow car park it was difficult to see the exit signs so I went wrong once. When I got to the barrier I put in the card I had been given from the machine at the start of the holiday. The machine asked for £370. In shock I nearly paid it thinking that I had made a mistake. On taking a little time, I read the confirmation email and in the small print it said this could happen, so just press the help button and explain. There was no help button so I pressed all of them and then the phone started ringing. A helpful gentleman opened the barrier, but it was not what I needed at 1:00 am and it could easily be avoided with a little more thought. But it is useful, convenient and relatively inexpensive to park there

24 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA). Best wishes, LBA.

Rated 5 out of 5 stars

Great experience from arrival to having…

Great experience from arrival to having to depart a week later. Friendly and informative

23 July 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

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