Products, product marketing, Reviews for products all great. I'd give 5 star if there were install videos on all the products (one of my selections had no reviews or install so I hope I won't regret..... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was surprised, however I can understand why a person would purchase just one. At least indicate the price as each, or apiece. I'll comment more after I receive, and install both of mine. Thank... See more
Company replied
I was sent an email for 20% off covers. I ordered the cover in the email and the code didn't work. I contacted customer service and sent a screenshot of the email. The customer service team resolved t... See more
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I ordered from you because a friend recommended the lights he purchased from you. However, I was very disappointed when at checkout your website asked if I wanted to leave a tip! A tip for an onli... See more
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Company details
About LED Factory Mart
Written by the company
Welcome to LED Factory Mart!
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Our promise to you
✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡
Contact info
4231 E Brickell St, 91761, Ontario, United States
- (888) 366-0533
- support@ledfactorymart.com
- www.ledfactorymart.com
3.6
Average
765 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good product
Very good product, I got the taillights, headlights and now the fog lights they perfect and great people to work with.
5 February 2026
Unprompted review
Reply from LED Factory Mart
Dear Chuck,
Thank you so much for the amazing 5-star review! We’re thrilled to hear you love your taillights, headlights, and now the fog lights too. It’s great knowing everything worked out perfectly for you. We truly appreciate your continued support and kind words about our team—it means a lot!
Reply from LED Factory Mart
Dear Rock
Thank you for your amazing 5-star review! We’re so glad you’re happy with the price, shipping, and product quality. Providing great value and fast, reliable service is always our goal. We truly appreciate your support and look forward to having you shop with us again soon!
Awesome service!!!
1 February 2026
Reply from LED Factory Mart
Dear Laurence,
Thank you so much for the 5-star review! We’re thrilled to hear you enjoyed our service. Your support means the world to us, and we look forward to serving you again soon with the same awesome experience!
Very fast email responses
Very fast email responses. Great pricing. Offering 15% military to out nations Veterans. All around good experience.
2 February 2026
Unprompted review
Reply from LED Factory Mart
Dear Robert
Thanks so much for your 5-star review! We’re thrilled to hear you appreciated our quick responses, great pricing, and military discount. Serving our veterans and providing a smooth experience means a lot to us. We truly value your support and look forward to helping you again soon!
Quick responses with questions
Quick responses with questions. Item went on sale the day after my purchase and they graciously refunded me the difference. Great company to work with!
1 February 2026
Unprompted review
Reply from LED Factory Mart
Dear Maranda,
Thank you for the wonderful 5-star review! We’re so glad our team could assist quickly and make sure you received the best price. Providing fair, responsive service is what we’re all about, and we truly appreciate your kind words and support. We look forward to serving you again soon!
Repeat customer for a reason
The site is easy to navigate and information on products is clear. Very easy to make sure you’re getting the right addition for the right vehicle.
1 February 2026
Reply from LED Factory Mart
Dear Derrick,
Thank you so much for your 5-star review! We’re thrilled to hear that you found our site easy to navigate and that the product information helped you choose the right addition for your vehicle. Our goal is to make shopping simple and confidence-building, so your feedback means a lot. We appreciate your support!
These are very bright and have made…
These are very bright and have made driving at night a pleasure the shining was extremely slow, over a week and just a little bit pricey.
2 January 2026
Reply from LED Factory Mart
Dear Mike:
Thanks so much for your feedback! We’re thrilled to hear the lights have improved your night driving experience. We apologize for the slow shipping and pricing concerns — we truly appreciate your patience and honesty. Your input helps us keep improving our service to deliver faster and better value next time. Safe driving!
Great look!
Taillights took longer than anticipated for delivery but the installation was a breeze and the look is awesome.
29 January 2026
Reply from LED Factory Mart
Dear Terrance,
Thanks for taking the time to share your experience! We’re glad to hear the installation went smoothly and that you love the look of your new taillights. We apologize for the delivery delay and appreciate your patience. Your feedback means a lot and helps us keep improving. Enjoy those awesome new lights!
Horrible
Horrible, waited over a month to receive. After numerous times trying to cancel, but they would not . Finally received today, missing all wiring to install. Worst company ever. If they would offer 0 stars that would be my rating.
1 January 2026
Reply from LED Factory Mart
Dear Jason,
We’re very sorry to hear about your experience and completely understand your frustration. Waiting so long for this order. We’ve reached out to you via email to resolve this and make things right as quickly as possible. Please check your inbox for our message. Your feedback helps us improve our service, and we truly appreciate the opportunity to fix this for you.
Surprise
I bought these lights for my wife’s Jeep for Christmas and had to wait till Christmas to install them. It wasn’t too hard to install. Getting everything connected was very easy.
13 November 2025
Unprompted review
Reply from LED Factory Mart
Dear Matthew,
Thanks so much for sharing your experience! We’re thrilled to hear the lights made a great Christmas gift for your wife’s Jeep and that installation went smoothly. It’s awesome that everything connected easily and worked as expected. We truly appreciate your review and hope the lights keep shining bright on all your adventures. If you ever need tips or support, our team is always happy to help!
The website is very easy to find what…
The website is very easy to find what your looking for at a very reasonable pricing very pleased with the transaction thank you again
24 January 2026
Unprompted review
Reply from LED Factory Mart
Dear Fernando M,
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our website easy to navigate and our pricing reasonable. It was a pleasure serving you, and we look forward to assisting you again in the future!
Price
I was surprised, however I can understand why a person would purchase just one. At least indicate the price as each, or apiece.
I'll comment more after I receive, and install both of mine.
Thank you
24 January 2026
Unprompted review
Reply from LED Factory Mart
Dear customer,
Thank you so much for taking the time to leave this thoughtful comment. We sincerely apologize for any surprise caused by the pricing display. Your point is completely valid, and we greatly appreciate you bringing it to our attention.
We have promptly forwarded your feedback to our operations team, and they are updating the listing to clearly state “price per unit” to prevent any future confusion.
It's wonderful to know you've ordered a pair! We're confident you'll be pleased with them. Should you have any questions during the installation of your new items, please don't hesitate to contact our support team. We're always here to help.
Easy to find what I was looking…
Easy to find what I was looking for.011526
15 January 2026
Unprompted review
Reply from LED Factory Mart
Dear Jerry,
Thanks for the wonderful 5-star review! We're thrilled to hear you found what you were looking for easily. Making your shopping experience simple and enjoyable is our top priority, and your feedback means a lot. We look forward to welcoming you back soon for more great finds!
This is absolutely the worst company i…
This is absolutely the worst company i have ever dealt with. They took weeks to send an order. I received the wrong order. I was told that the restocking fee could be waived due to them taking almost 3 weeks to fulfill the order that I ordered in more than enough time to receive before Christmas but I did not. I had to pay $135 for return shipping fees. I had to email them to inform them that they received my return weeks ago, only then did I receive an email stating that my return had been accepted. I could not imagined the message I received next, after paying $135 to return the items, I now have to pay the $66.84 restocking fee before they will return my refund. The refund that they have calculated minus the restocking fee that i'm being asked to pay in advance. Lastly, I emailed about my refund and was told, "we are urging our manager to process the refund." WTH is this a one man shop that holds customer's money hostage until they can squeeze every dime out of them? I urge anyone, DO NOT ORDER FROM THIS COMPANY!!! I order online for everything. I am a Licensed Practitioner, I hardly have time to be in the malls, I have never ever encountered a company like this. After all the fees and demands for money, I will have paid for the merchandise that I've sent back to them. HORRIBLE BUSINESS!!
15 January 2026
Unprompted review
Reply from LED Factory Mart
Dear Renee,
We’re very sorry for your experience and appreciate you bringing this to our attention. Your feedback helps us improve our service. We understand how frustrating this was and acknowledge our mistake regarding the delay and restocking fee. We’ve since issued a full refund for the restocking fee and are reviewing our processes to ensure this doesn’t happen again. Thank you for your patience and for giving us the opportunity to make things right.
It was easy to navigate the online it…
It was easy to navigate the online it was a hassle free check out
9 January 2026
Unprompted review
Reply from LED Factory Mart
Dear caesar
Thank you so much for your 5-star review! We’re delighted to hear that you found our website easy to navigate and that your checkout experience was smooth and hassle-free. Your feedback means a lot to us—we work hard to make every step simple and enjoyable for our customers!
This order took to long to arrive and…
This order took to long to arrive and it is Not what I ordered the lights I ordered was the wireless I need to have them exchanged
1 January 2026
Reply from LED Factory Mart
Dear Billy J. Donaldson Sr,
Thank you again for your feedback. We have since contacted you directly to resolve this issue.
To ensure a quick exchange for the correct wireless lights, please feel free to reach out to our support team at support@ledfactorymart.com. We are ready to assist you immediately and will handle all arrangements.
We sincerely apologize for the inconvenience and appreciate your patience.
Real unhappy customer
Well let's start with seems like all of yalls products come from someone else . In which I could have got cheaper. I mean yall even got one of my items from Amazon and had it delivered by Amazon. Second one of me items was broken when I received it and didn't come with any instructions. And even though it was broken since it was a small part . I decided to install on my truck . And then the amber lights didn't work . So I email yalls support team . I believe it was David I recieved a email from . Read more like a A.I response. So I got offered a $40.00 refund or I could send the items back for a total refund. That was good enough for me and will not work. So I emailed back explaining how I broke my grill while removing it from the truck and couldn't and wouldn't ride around with no grill on my truck . So I countered offer for a refund of half the total of the grill . And then yall want to send instructions on how to install stall the grill. Makes me feel like yall thing I don't know how to wire lights up. Oh and it was late being delivered.
1 January 2026
Unprompted review
Reply from LED Factory Mart
Dear Donald,
Thank you for your feedback—we're truly sorry for the broken item, missing instructions, non-working lights, delayed delivery, and any frustration with our sourcing or support response. We've been communicating via email and are happy to send a free replacement right away, along with detailed wiring guides. Please reply to our latest email to confirm details and get this resolved quickly for your truck. Your satisfaction drives us!
Reply from LED Factory Mart
Dear Brian,
Thank you so much for the 5-star review! We’re glad to hear you found the perfect accessories for your 4Runner and appreciate you choosing us. We look forward to helping you gear up for many more adventures—see you next time!
A nice purchase with a nice price
I like the style of the headlights with halos that I bought. I really like that it comes with fog light halos.
31 December 2025
Unprompted review
Reply from LED Factory Mart
Dear Laura,
Thank you for the awesome 5-star review and for choosing our headlights with halos! It is great to hear you like the style and that the added fog light halos are a hit. Enjoy the upgraded look and visibility on the road!
Product selection Experience
Products, product marketing, Reviews for products all great. I'd give 5 star if there were install videos on all the products (one of my selections had no reviews or install so I hope I won't regret...)
30 December 2025
Unprompted review
Reply from LED Factory Mart
Dear John,
Thank you for your wonderful feedback! We’re thrilled you love our products and marketing. We truly appreciate your suggestion about installation videos—they’re something we’re actively expanding for all items. Your input helps us improve, and we hope your new selection exceeds expectations. Thanks for your support!
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