Le Bon Vin Reviews 

947
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptionally quick delivery times, noting that orders usually arrive within a day or two without any issues. People deeply appreciate the smooth ordering process, helpful staff, and prompt dispatch times even when orders are placed late in the day. Consumers are also very happy with the lovely products, praising the fantastic choice of wines from Italy and other regions. Reviewers regularly note that their favorite bottles arrive securely well packaged, in pristine condition, and tasting absolutely wonderful. Many buyers state they will definitely use the service again due to the excellent pricing and overall satisfying shopping journey.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the prompt arrival and ease of... See more

Product

People report positive experiences with product, highlighting the excellent wines suited for all tastes and... See more

Service

Customers had positive experiences with service, highlighting excellent support from ordering to delivery.... See more

Order

Customers consistently note positive experiences with order processes, highlighting the ease of placing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have shopped at Le Bon Vin for many years, they have excellent wines to suit all tastes and price ranges. The staff are very friendly and knowledgeable. Since we have moved away from Sheffield w... See more

Company replied

Rated 5 out of 5 stars

I needed to phone the company prior to placing my order. Spoke to a guy who was very helpful. I submitted my order expecting that it would not be sent to the courier that day but actually they managed... See more

Company replied

Rated 5 out of 5 stars

I encountered a problem with the courier, but when I reached out to customer support, they resolved it promptly and without any hassle. The ciders were excellent.

Company replied

Rated 5 out of 5 stars

Perfect service, quick delivery, in stock, easy checkout. Just an easy process and what I wanted turned up on time an as expected.

Company replied


Company details

  1. Wine Store
  2. Alcoholic Beverage Wholesaler
  3. Beer Store
  4. Liquor Store
  5. Wine Wholesaler and Importer

Information provided by various external sources

Welcome to Le Bon Vin Wine Merchants. Over 600 wines, spirits ands champagnes available to order on-line for next working day delivery. All our wines are imported direct so that we can pass on big savings to our customers. Buy wine on-line or from our Sheffield wine warehouse in south Yorkshire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

947 reviews

5-star
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1-star

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4.9

All reviews

(947)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient.…

The items that I ordered turned up very fast and in perfect condition. The only complaint for which Le Bon Vin is not responsible is that the courier left the parcel upside down despite it being very clearly marked as fragile and which way up it should be.

18 October 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for using Le Bon Vin. I’m sorry to hear that the carrier was unable to read the instructions on the box! But pleased that it arrived quickly and intact.

Rated 5 out of 5 stars

Lovely product

Lovely product - just what I was looking for. Arrived super quick in great condition and recipient was delighted.

18 October 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for sharing your online experience. We are pleased to hear that the recipient was happy with their gift.

Rated 5 out of 5 stars

Excellent service even sorted my stupid…

Excellent service even sorted my stupid mistake of muddling billing and delivery addresses. The query was handled with politeness and tact. I am very grateful, delivery was prompt and everything was fine.

2 October 2023
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Reply from Le Bon Vin

Thank you for ordering. We hope you enjoyed your purchase.

Rated 4 out of 5 stars

OK service but packaging could be better

Easy to use website, and prompt delivery with competitive prices.
But I was a little disappointed with the way all six bottles were packaged, 3 the right way, 3 upside down, wedged in a box that was too small. I'm surprised they made it intact.

2 October 2023
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Reply from Le Bon Vin

We are pleased to hear that you are happy with our service. However I can assure you that we never pack our wines as you have described. They are packed in secure double walled boxes and then placed inside another double walled outer box. It sounds as though the carrier has damaged your box and because nothing was broken they have repackaged it in one of theirs. This is very rare that they do that as they usually return it to us to be repackaged.
I’m pleased and surprised that they reached you intact.
I hope this experience doesn’t stop you from using Le Bon Vin again.

Rated 5 out of 5 stars

Great

Lovely gift quick, speedy service

2 October 2023
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Reply from Le Bon Vin

Thank you for sharing your experience with Le Bon Vin. We hope we can be of service again in the future.

Rated 5 out of 5 stars

Lovely gift

Bought as a present delivered to recipient and she loved it.

25 September 2023
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Reply from Le Bon Vin

We are pleased to hear that she enjoyed the gin gift. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Quick and easy!

Online Ordering was easy and delivery very quick! What more can I say?!

15 September 2023
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Reply from Le Bon Vin

We hope the recipient was pleased with his gift.

Rated 5 out of 5 stars

Prompt delivery and well packaged

Prompt delivery and well packaged. Wonderful Armagnac.

3 September 2023
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Reply from Le Bon Vin

Thank you for thanking the time to leave a review. We are happy to hear that you are enjoying your purchase of Armagnac. Maison Delord never fails to please. Enjoy.

Rated 5 out of 5 stars

Good range of wines and beers

Good range of wines and beers, quick service and owned and operated in Yorkshire.

3 September 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for taking the time to leave a review. We are pleased to hear that you are happy with our service. Enjoy your wines.

Rated 5 out of 5 stars

Impressed

Easy to order. Good value. Delivery fast. Would recommend this company.

24 August 2023
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Reply from Le Bon Vin

Thank you for your order. We hope you are enjoying your Pineau.

Rated 5 out of 5 stars

Quick delivery & very well packaged

Website easy to navigate & order from & delivery within a few days. Very well wrapped up so ensures bottles arrive in condition you are expecting.

24 August 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for your order. We hope you are enjoying your Champagne.

Rated 5 out of 5 stars

Good web site

Good web site
Good communications
Prompt delivery

22 August 2023
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for taking the time to leave a review. Enjoy your wines.

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