Le Bon Vin Reviews 

947
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptionally quick delivery times, noting that orders usually arrive within a day or two without any issues. People deeply appreciate the smooth ordering process, helpful staff, and prompt dispatch times even when orders are placed late in the day. Consumers are also very happy with the lovely products, praising the fantastic choice of wines from Italy and other regions. Reviewers regularly note that their favorite bottles arrive securely well packaged, in pristine condition, and tasting absolutely wonderful. Many buyers state they will definitely use the service again due to the excellent pricing and overall satisfying shopping journey.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the prompt arrival and ease of... See more

Product

People report positive experiences with product, highlighting the excellent wines suited for all tastes and... See more

Service

Customers had positive experiences with service, highlighting excellent support from ordering to delivery.... See more

Order

Customers consistently note positive experiences with order processes, highlighting the ease of placing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have shopped at Le Bon Vin for many years, they have excellent wines to suit all tastes and price ranges. The staff are very friendly and knowledgeable. Since we have moved away from Sheffield w... See more

Company replied

Rated 5 out of 5 stars

I needed to phone the company prior to placing my order. Spoke to a guy who was very helpful. I submitted my order expecting that it would not be sent to the courier that day but actually they managed... See more

Company replied

Rated 5 out of 5 stars

I encountered a problem with the courier, but when I reached out to customer support, they resolved it promptly and without any hassle. The ciders were excellent.

Company replied

Rated 5 out of 5 stars

Perfect service, quick delivery, in stock, easy checkout. Just an easy process and what I wanted turned up on time an as expected.

Company replied


Company details

  1. Wine Store
  2. Alcoholic Beverage Wholesaler
  3. Beer Store
  4. Liquor Store
  5. Wine Wholesaler and Importer

Information provided by various external sources

Welcome to Le Bon Vin Wine Merchants. Over 600 wines, spirits ands champagnes available to order on-line for next working day delivery. All our wines are imported direct so that we can pass on big savings to our customers. Buy wine on-line or from our Sheffield wine warehouse in south Yorkshire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

947 reviews

5-star
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1-star

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4.9

All reviews

(947)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great range of wines at reasonable…

Great range of wines at reasonable prices. Never any hassle and delivered on time. What more could you want?

3 April 2024
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service you received. Enjoy your Saumur.

Rated 3 out of 5 stars

Ordered on Wednesday hoping it would be…

Ordered on Wednesday hoping it would be dispatched that day - but not dispatched until Thursday, so I assumed I would receive on Saturday but no! APC overnight should change their name!! Only received this morning, Tuesday!
No issue with Le Bon Vin whatsoever, but a bad courier can lose you business!!!
I am aware that I missed cut off for dispatch, absolutely my fault but there was no reason for no Saturday delivery. It was for my birthday....not to worry 😂

28 March 2024
Le Bon Vin logo

Reply from Le Bon Vin

Sorry to hear of your issue with the delivery. For all orders placed before 2pm we can despatch the same day on a next working day service. As your order was placed after the deadline we were unable to get it on the carrier the same day and due to the Easter bank holiday the next working day from a Thursday despatch is the Tuesday. It was unfortunately the quickest delivery possible for the time but we perhaps should have done more by contacting you and explaining this would be the case. We hope you enjoy your purchase even though it was a little later than you were expecting.

Rated 5 out of 5 stars

Placed an order at 10 or 11pm and

Placed an order at 10 or 11pm and, as ever, it was at the door by about 10am the following morning. Thank you!

20 March 2024
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Reply from Le Bon Vin

Thanks for the order, luckily you are within range of our delivery drivers! Enjoy your wines.

Rated 5 out of 5 stars

Really friendly and helpful company

Really friendly and helpful company. I had a problem with the courier and they rectified it straight away, couldn’t ask for better customer service. The product is great as well!

18 March 2024
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Reply from Le Bon Vin

We are sorry you had an issue with the carrier but glad that it got resolved quickly and you can enjoy your purchase.

Rated 5 out of 5 stars

Very good helpful and friendly customer…

Very good helpful and friendly customer service and they provide an efficient delivery and tracking service.

12 March 2024
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Reply from Le Bon Vin

Thank you for your order. We look forward to helping again in the future.

Rated 5 out of 5 stars

Great

Quick Delivery.

19 February 2024
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for taking the time to leave a review. We are pleased to hear you were happy with our service. Enjoy your purchase.

Rated 5 out of 5 stars

Order placed in the morning and…

Order placed in the morning and delivered that afternoon.

12 February 2024
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Reply from Le Bon Vin

Thank you for sharing your experience of Le Bon Vin. We are pleased to hear you are happy with our service. Enjoy your purchase.

Rated 5 out of 5 stars

Quick & Easy

Quick, easy, great quality, on time

12 February 2024
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Reply from Le Bon Vin

Thank you for sharing your experience of Le Bon Vin. We are pleased to hear that you are happy with our service and wines. Enjoy your purchase.

Rated 5 out of 5 stars
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for taking the time to leave a review. We hope we can be of service again in the future.

Rated 5 out of 5 stars

Excellent NZ wine arrived in good time

Excellent NZ wine arrived in good time, in good drinkable/enjoyable condition! Thank you!

7 February 2024
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for taking the time to leave a review. We are pleased to hear that you are happy with your purchase. Enjoy.

Rated 5 out of 5 stars

Review

Good wine and good service.

22 January 2024
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for taking the time to leave a review. We are pleased to hear that you are happy with you purchase. Enjoy.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged.

17 January 2024
Le Bon Vin logo

Reply from Le Bon Vin

Thank you for sharing your experience Le Bon Vin. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Good service

While delivered on time. A very quick professional service, bravo!!

9 December 2023
Le Bon Vin logo

Reply from Le Bon Vin

Always great to hear! Thank you for ordering from Le Bon Vin. We look forward to helping again in the future.

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