I have been under the wire to launch my digital course! I finally launched and the assistance from Chris**, Elfi, Angeliki, Kate, Lucca** and Stavroula** were AMAZING! I am sure I’m missing ot... See more
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Company details
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LearnWorlds is a leading eLearning platform that helps creators, businesses, and educators deliver branded, engaging learning experiences at scale. Its all-in-one platform combines the functionality of an LMS with powerful tools for course design, ecommerce, mobile learning, and automation. Trusted by over 12,000 customers in 150 countries, LearnWorlds has enabled more than $1 billion in creator sales and supports learning for 32 million+ people worldwide
Contact info
Gladstonos 120 Foloune Building, 2nd Floor, B1, 3032, Limassol, Cyprus
- +1 855 8999555
- hello@learnworlds.com
- www.learnworlds.com
Replied to 30% of negative reviews
Typically replies within 2 weeks
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Really quick response to my question…
Really quick response to my question which was so appreciated as I was in a bit of a panic.
I was able to solve my issue within a few minutes.
Brilliant support, thank you Lucca!
Dimitra provided a little more detail…
Dimitra provided a little more detail that saved me a lot of time. Sometimes the basic steps help a great deal. Rather than sending me to a page, which at times can be unclear, Dimitra actually took the time to step me through. big thanks
LearnWorlds makes our LMS experience a good one
We are a new client at LearnWorlds and I am happy to report that we have definitely enjoyed our experience so far. We are a corporate subscriber. When assistance is needed, the LW support is there. I recently needed a website question resolved, and it was done within an hour or so. Very pleased!
Great LMS platform
Friendly staff, fast customer support, easy to use modern platform, I can only recommend.
Very helpful!
The Tech Support Squad were able to assist me with easy to understand language including helpful screenshots. Thank you for the great customer service.
The support service is awesome
The support service is awesome! Replying quickly and effectively!
Fast and on point
LearnWorlds is an outstanding platform
LearnWorlds is an outstanding platform: powerful, intuitive, and packed with dynamic features that make creating and exploring content a truly seamless experience.
What sets it apart even more is the exceptional Support team: always attentive, responsive, and genuinely committed to helping us achieve our goals quickly and effectively. Thank you for this incredible journey, both as a developer and a learner. It's been a pleasure to grow with such a well-crafted and supportive tool.
Great customer support
I would definitely recommend LearnWorlds. It’s a great platform and the support is fantastic - they’re so quick to reply and their responses are very helpful. Whatever question I ask they are able to answer!
Unfortunately not the best UX.
Unfortunately my experience with LW has been really lacking for a couple of years 😔 I’ve stayed, hoping that it will improve and because it seems too hard to migrate everything to a better platform. But now, the need surpasses the inconvenience. The tech team are good and fast at responding for simple issues, so if that’s what you’re looking for, you’ll be fine. But there are so many basic missing features that prevent my fitness business from growing. I’ve had feedback from program beta testers that it lacks functionality and easy of use in comparison to other similar programs on the market. For the expense, the functionality needs to be competitive. And unfortunately, it just is not. I’ve been with LW for years hoping for change and they sadly don’t reward loyalty. Additionally, there is no option to cancel an annual subscription early, so please be sure that you absolutely love them before signing up at the annual rate. Sadly, I’m additionally out of pocket for this reason. My business relies on customer satisfaction and promotes a positive user experience, so I offer a money back guarantee at any time, like most trustworthy businesses do, LW does not. If you’re looking for something basic, with no interactive ability for the customer to track progress, nil ability to subsection content, no provision of interactive rewards (eg based on numbers of videos completed, not a basic email) for completion of stages, then this will be fine for your business. But I urge you to look elsewhere, especially if you need a clean, organised look for your course to reduce customer overwhelm.
Quick responds
I'm really impressed with the Learnworld's team's prompt action and quick turnaround on the request. Thank you for the excellent support.
If you want an amazing LMS platform, look no further.
This is it, the best LMS platform you can have. Packed with so many features and UI/UX that makes everything so intuitive. On top of that, the customer support is amazing!
Corporate Academy
I am coming across either specific issues and I also need to have a broader understand of capabilities of LW.
I found the support I received of great value for both perspective, I also appreciate the mix of textual explanation and hyperlink to reference material.
An Outstanding Platform for Course Creation and Support
LearnWorlds is one of the best tools for creating and sharing courses with the public. It not only provides a powerful platform but also offers a personalized channel (your own branded page). Every time I’ve needed technical support, the response has been efficient, clear, and quick. The support team resolves issues effectively and provides follow-up in case further assistance is needed.
I have received good ideas to follow…
I have received good ideas to follow and answers really fast.
Tech support squad is the best!
I just want to say that Learnworlds's tech squad is the best. They've always been there to offer their help, and even though it was not their job to solve problems that had to do with external platforms, they solved the problem themselves. I want to thank especially Stavroula as she has been of great help for me in a long time. Thank you. I definitely recommend Learnworlds because they are always responsive and willing to help a lot.
I noticed that my url/domain was…
I noticed that my url/domain was spelled incorrectly and reached out to the support team via the contact form. They responded within minutes and my domain was fixed. I'm extremely happy 😊
Pretty much forced to use the $300 dollar tier because the lower tiers are close to useless
During the free trial period you have all the bells and whistles and is a great product but if your not willing to go with the $300 a month plan your fighting an tough uphill battle. The Starter plan you could barely teach a checkers class. The Pro Trainer is a little better but not much. The AI help at anything below Learning Center is a farce and deceptive at any level below Learning Center. You can use the free Notebooklm to Create your own questions at the Pro Level because the AI uses the internet for questions and not your content like it does at the Learning Center level.

Reply from LearnWorlds
The Tech Support Group
The Tech Support Group, specifically Eugene, was a life-saver. Eugene quickly identified the issue that was causing my users to receive an error message. Thanks to his direction, we were able to resolve the issue very quickly.
Amazing team behind front end of great…
Amazing team behind front end of great app.
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