LEAF Commercial Capital, Inc. Reviews 1,091

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and efficiency, making the process smooth and stress-free. The service provided is frequently described as excellent, with many people appreciating the ease and simplicity of their overall experience, often highlighting the quick turnaround times. However, some people were dissatisfied with the customer service, mentioning that representatives sometimes read from a script and didn't fully answer questions. A few other people also felt that the loan agreement process was time-consuming and that communication was lacking after the loan was approved, leading to delays.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the staff for being knowledgeable,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the efficiency and speed of... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the promptness, helpfulness,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Response time

Clients share ambiguous opinions on response time. Some customers experienced delays, with one reporting it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LEAF is fast and efficient. I've had equipment financings from them before, so they are familiar with my operation. They went from equipment proposal to an approved financing within a few days, certai... See more

Rated 5 out of 5 stars

We receive a lot of credit offers, and typically, I ignore them. However, Leaf stood out from the rest. Once I confirmed they were legitimate, the entire process was impressively smooth. The credit... See more

Rated 5 out of 5 stars

The whole process was easy and simple. Our representative worked with us on several options and also worked with our vendor directly to make sure all of the required documentation was received all at... See more

Rated 5 out of 5 stars

I've worked with Nina Nair for some years now and she and Leaf have always been so accommodating and expedient in addressing our funding needs. Thank you!


Company details

  1. Bank
  2. Financial Consultant

About LEAF Commercial Capital, Inc.

Written by the company

More Than Lending.
A Relationship to Grow On.


LEAF Commercial Capital, Inc.

Running a business takes vision – and your business deserves a long-term partner who understands where you’ve been, where you’re going, and what you need to get there. That’s why every financing solution from LEAF starts with you: your goals, your challenges, and what you see for your business’s future.

Since 2002, LEAF has helped more than 312,000 businesses scale smarter, preserve cash flow, and fuel what’s next – not just today, but for the road ahead. From equipment to technology to flexible growth capital, LEAF combines the agility of a finance company with the strength of M&T Bank to deliver creative financing solutions that speak your industry’s language. And with a team that thinks like an entrepreneur and hustles as hard for your business as you do, it’s easier to solve problems, achieve your goals, and grow with confidence. Because financing should work for people, not the other way around.

Ready to see what a LEAF partnership could do for your business? Get in touch today for custom, affordable financing solutions and a relationship that grows with you. Learn more about how LEAF can help fuel your long-term success at LEAFnow.com.

LEAF Commercial Capital Inc., a subsidiary of M&T Bank.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Sean Garin is a real professional

Sean Garin is a real professional! He helped navigate a couple of different deals for us. He is hard working and is great at follow up and does what he says he is going to do.

15 April 2024
Rated 5 out of 5 stars

Thanks! And good, honest information.

We want to thank you for a great experience, as always. We have been working with your company for many years and we stay because of the continual support that you give to D&A Demo. You have a great product and it is user friendly. Celeste, our sales rep, is polite, friendly, efficient and knowledgeable. She is very thorough with our transactions and is always willing to go the extra mile for us. Thank you again.

23 April 2024
Unprompted review
Rated 4 out of 5 stars

Equipment Loan

Our contact at Leaf was easy to work with and usually very responsive to our questions and concerns. We feel like we received courteous and professional treatment throughout the loan process and ended up with a fair equipment loan.

2 April 2024
Rated 5 out of 5 stars

Great Experience!

I've done business in the past with Leaf. When I went to get a small loan for the purchase of a security system, since I had already done business in the past, I did not have to go through the normal "all the documents and tax returns" like I would else where! This made the transaction smooth and painless. Highly recommend.

12 March 2024
Rated 5 out of 5 stars

Impressed and very impressed

Simple concise funding for a capital purchase Competitive terms and professional, timely communications. Very satisfied and we will be using them again in the future.

6 March 2024
Rated 1 out of 5 stars

Previous staff at our agency purchased…

Previous staff at our agency purchased a piece of equipment with financing through Leafnow. I have left at least five voicemails with our supposed account rep and have never heard as much as a whisper in response. Totally unprofessional. Do not recommend dealing with such a greedy company. If I could rate them negatively, I absolutely would.

15 March 2024
Unprompted review
Rated 1 out of 5 stars

I’m surprised by all the good reviews…

Sent a company struggling financially due to a legal battle with the US government to collections when their invoicing team was unresponsive for over 2 months.

We had a c suite swap that resulted in a bill being in Limbo. In addition, this was actioned by a c-suite member who never had signature authority and has been let go. Their invoices lacked the context to bring a new approver up to speed on the nature of the agreement set up. Reached out in December. Required multiple follow ups before finally being handled by someone competent. In that time, it went to collections.

Did they offer to help at all? Nope. Just gave the number to collections. Initial impression is the type of company that would mercilessly damage/destroy another, even when they made a mistake. I wanted to work with them but this type of ruthlessness speaks volumes about this company. Beware!

29 February 2024
Unprompted review
Rated 5 out of 5 stars

10 Years of Financing and Always Happy

I've been working with LEAF for over 10 years on equipment financing. They are by far the easiest leasing company to work with. Our rep, Annika, is very responsive. The pricing and terms are always favorable. I highly recommend LEAF.

23 February 2024
Unprompted review
Rated 2 out of 5 stars

We are still trying to resolved getting ACH payment from April & May 2023 to Timepayment that are not posted to accounts with Leaf - and Leaf is not making a reasonable effort to resolve

We are still trying to resolved getting payments posted to Leaf that were paid to Timepayment, their predecessor. Repeated requests to send proof of previous payment, which we have sent 5 times. Every time we are told it will be resolved and nothing happens. Current payments keep being posted to the last open invoice regardless of the fact May 2023 and June 2023 payments to Timepayment are not showing up on our account.

14 February 2024
Unprompted review

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