Very impressed with London Camera Exchange in Gloucester. Served by Derek (a self confessed camera geek) he was so incredibly knowledgable and patient as I am just starting out. He explained things... See more
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I was helped today by Izzy, Simon and Derek and they were all wonderful! I had some very specific requests from my manager of camera and equipment I needed to get and they did everything they could to... See more
The used camera had an intermittent fault and had to be returned, which was an easy process. The staff at the Gloucester branch could not have been more helpful and understanding in dealing with this... See more
I went in to the Gloucester Ice and was warmly asked what was I interested in. Their assistant sorted my two camera problems and clearly explained some of the features I'd missed! When I mentioned m... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom
- 01452304513
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Replied to 95% of negative reviews
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Fantastic customer service
Fantastic customer service! Helped my little one so much with his grandfather's old camera to get it working again. So nice to have a shop that really cares about its customers and business. Thank you!
Great customer service
Very helpful man - very attentive despite being very busy, great advice and made me confident I was buying the right thing. Thank you, Simon.
The perfect shop for all things photographic.
Whether you're purchasing new equipment or just need advice, Gloucester LCE is the place to go. Experienced staff will take time to answer all your questions in a friendly and competent manner. They've never let me down. I would highly recommend them for all of your photographic needs.
Fantastic service everyone I use this…
Fantastic service everyone I use this shop for all my photographic needs. All of the staff are excellent and real subject matter experts that go above and beyond every time. Even whilst you wait you see first hand this is for each customer in turn.
Thanks for a fabulous service.
Excellent Service as Always
The service I received from LCA was excellent as expected, having bought from LCA numerous times over the decades. Communication and delivery were all as you’d want, with the items I ordered well packaged. Both the Peak Design Slide Lite camera strap and the Peak Design Everyday Sling were reasonably priced with the discount, although I would still say that they are expensive for what they are. I will happily look to LCA (any of their branches) again in the near future when looking to add to my kit.
Canon RF 100-500 lens.
Canon RF 100-500 lens.
Have been eyeing this one for a while and with the Black Friday deals, had to buy it. Chris from the LCE showed me what it was capable of which has changed my perspective on my photography. Although expensive, if you can afford it, it’s a piece of kit that has me wanting to get out there and see what it can do.
Good service as always delivery prompt
Good service as always delivery prompt. LCE make spending money easy, which is the golden rule of business.
Quick delivery
Quick delivery, prompt service, product as described, will definitely be using again.
Reliable & professional - in sales and photography
As we increasingly rely on online purchases and remote communication, opportunities for face-to-face conversations with knowledgeable staff are becoming rarer. The team at London Camera Exchange in Gloucester stand out in this regard. They are not just sales representatives; they are experienced photographers who are friendly, approachable, and always willing to spend time explaining the finer points of photography.
Fab from the word Go.
Fab, from start to finish. I'd emailed, at night about possibly trading in and buying some equipment. Very first thing the following morning I had a really helpful reply from Simon - they could offer me a great price on my camera and also had a great deal on the new one. I went straight to the shop and spent ages with Chris as he showed me the various features I was hoping to get to grips with. Excellent company, really accommodating and knowledgeable. Couldn't be more pleased.
Staff at Gloucester and Derby were excellent and informative…
Staff at Gloucester and Derby were informative and had very prompt service and delivery
Purchase of used camera
Prior to purchasing the used camera I rang the LCE camera shop to ask a few questions. The gentleman I spoke to was helpful and courteous. The camera was quickly despatched and was as described. Thank you.
From ordering to the item arriving the…
From ordering to the item arriving the process was strait forward and easy.
Very fast delivery
Very fast delivery. Not only that their response time is top tier. Absolutely love my canon g7x
Fabulous customer service
Fabulous customer service, the sort that makes you feel you've got a great deal. Thanks, Nigel, brilliant deal!.
London Camera Exchange Excellent as always
I have bought and exchanged cameras with the LCE for many years at my local branch but this was the first time I had bought a camera from another branch which I bought unseen and had it posted. Communication with the Gloucester branch was excellent and the camera arrived as described, quickly. I am very happy. Thank you!
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