Lavetir FR Reviews 279

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer service, prompt response to every e-mail, they kept me informed and my dress arrived much quicker than expected. It is beautiful, amazing quality and has pockets!! It fits perfectl... See more

Rated 1 out of 5 stars

Do not buy anything for Lavetir!!! They are an absolute rip off and will take your money then ignore you! The first dress they sent was faulty and no where near the size they are advertising. Offered... See more

Rated 5 out of 5 stars

I ordered a bridesmaid dress and I got it in around 7-10 days after placing my order. I really appreciated all the colors they had available because I needed a specific one (dusty blue) that I couldn'... See more

Rated 5 out of 5 stars

The delivery was fast and efficient. I received the dress well before my event. The dress is gorgeous, the fit was perfect, the drape is beautiful, and the material feels high-quality. I received so m... See more

Company replied


Contact info

4.1

Great

TrustScore 4 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shopping here for my mother of the…

Shopping here for my mother of the groom dress was such a pleasant surprise.The dress was spotless and gorgeous. Excellent value for money. The pages were easy to read, and there are many options to choose.I’m so pleased and will shop here again.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely perfect

The dress I ordered is absolutely perfect, I love it, and I was so happy to find that it existed in my size.
The fabric is great and the dress is very true to size.
The delivery was fast 👍

29 August 2025
Unprompted review
Lavetir FR logo

Reply from Lavetir FR

hi,
Thank you so much for your wonderful feedback! We're truly happy to hear that you loved your dress . Your kind words mean a lot to us — we’re honored to be part of such special occasions.

Rated 4 out of 5 stars

Robe de bonne qualité

Robe de bonne qualité, conforme à la description

30 September 2025
Unprompted review
Lavetir FR logo

Reply from Lavetir FR

Bonjour,

Merci infiniment pour votre merveilleux commentaire ! Nous sommes ravis d’apprendre que vous avez adoré votre robe. Vos gentils mots nous touchent beaucoup ; c’est un honneur pour nous d’avoir participé à une occasion aussi spéciale.

Rated 5 out of 5 stars

Perfect Fit and Stunning Quality

The delivery was fast and efficient. I received the dress well before my event. The dress is gorgeous, the fit was perfect, the drape is beautiful, and the material feels high-quality. I received so many compliments!

19 July 2025
Unprompted review
Lavetir FR logo

Reply from Lavetir FR

hi,
Thank you so much for your wonderful feedback! We're truly happy to hear that you loved your dress and that it fit perfectly. Your kind words mean a lot to us — we’re honored to be part of such a special occasion.

Rated 5 out of 5 stars

The quality of the dress is great!

The quality of the dress is great!

23 June 2025
Unprompted review
Lavetir FR logo

Reply from Lavetir FR

Bonjour,

Merci beaucoup pour votre merveilleux commentaire ! Nous sommes ravis d'apprendre que vous avez aimé votre robe. Vos gentils mots nous touchent beaucoup.

Rated 5 out of 5 stars

AMAZING!!!!!!!

I was in a panic about my mother of the groom outfit and even though I paid for rush delivery I didn't know if they would come through. I got my jumper 5 days before the wedding. I received so many compliments. They did a wonderful job ❤️

28 June 2025
Unprompted review
Rated 1 out of 5 stars

This is not a store in France

This is not a store in France. They are scammer in china. I paid for a dress with an expedited shipping charge and I never got it! They are scammers. DO NOT ORDER FROM THEM.

10 July 2025
Unprompted review
Lavetir FR logo

Reply from Lavetir FR

Dear Customer,

Thank you so much for your helpful and kind feedback :)
We sincerely apologize for the inconvenience and disappointment caused.

We are continuously working to improve shipping service to ensure a better experience for every customer.

If you have any further questions or require assistance, please don’t hesitate to contact us.

Thank you again for your time and understanding.

Best regards,
Lavetir

Rated 4 out of 5 stars

The delivery delay was respected and…

The delivery delay was respected and the dress is of good quality !

7 May 2025
Unprompted review
Lavetir FR logo

Reply from Lavetir FR

Hello,

Thank you so much for your helpful and kind feedback :)
We are very happy to hear about the good experiences you've had with our dresses and services! Your feedback is very valuable to us, and we will keep on improving our services.

Thank you for your time and wish you a good day.

Best regards,
Lavetir

Rated 4 out of 5 stars

Beautiful dress

Beautiful dress, just needed to adjust it a little bit so it fits perfectly now !

30 May 2025
Unprompted review
Lavetir FR logo

Reply from Lavetir FR

Hello,

Thank you so much for your helpful and kind feedback :)
We are very happy to hear about the good experiences you've had with our dresses and services!

Thank you for your time and wish you a good day.

Best regards,
Lavetir

Rated 1 out of 5 stars

Order my mother of the groom dress

Order my mother of the groom dress. After looking at their size chart I ordered per their sizes. When I received the dress it did not fit. I got out my tape measure and measured the dress it was 2 inches smaller than what their size chart said for that size. I contacted the company via email and they told me that they always have their dresses have the right sizes and measurments. I disagreed with them. They told me it will cost me 40 to 45 dollars to send it back to China so they will give me 25% refund and keep the dress. I paid over 100.00 dollars for my dress. And I can't wear it.
I am so upset at their return policy. They use the fact that you have to pay to ship it back to their advantage. Don't order from them.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Bridesmaid dress

I ordered a bridesmaid dress and I got it in around 7-10 days after placing my order. I really appreciated all the colors they had available because I needed a specific one (dusty blue) that I couldn't find anywhere else. I sent my measures and the dress fit perfectly. Also I wanted the dress to be a little open in the side and they did it for free. The fabric is beautiful and has a really good quality. Another plus it's that you don't need to wear a bra with it since it already has one. For further reference this is the one I got: #Leilani 9816211

1 August 2024
Unprompted review
Rated 4 out of 5 stars

The team was very kind

The team was very kind. I had a issue with the size of my dress but they helped me to deal with. I was perfect on this dress for the wedding.
Thanks to the team !

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Satisfaction

the quality of the fabric nothing to say. I was very satisfied with my order, I only received compliments

14 September 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look