Lavetir Reviews 

544
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, describing dresses as stunning, well-made, and luxurious, often exceeding expectations. Many people found the dresses fit perfectly, especially with custom sizing options, and received numerous compliments. Reviewers also appreciated the fast shipping and timely delivery, with some receiving their orders well before anticipated events. However, some people were dissatisfied with the return policy, finding it difficult to return items and facing high shipping costs or restocking fees. A few other people also felt that the sizing was inaccurate, leading to dresses that were too large or ill-fitting, even after providing custom measurements. Additionally, some customers experienced significant delays or complete non-receipt of their orders, despite paying for expedited shipping.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the fit, quality, and... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight with the material, describing... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing strong dissatisfaction and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers expressing satisfaction with... See more

Return policy

Reviewers express strong dissatisfaction with the return policy, often finding it to be poor and unfair,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the dress, but accidentally ordered the wrong size. It was my fault. I didn’t measure myself correctly before ordering. They did compensate me 25%, which was helpful and showed that the company... See more

Company replied

Rated 5 out of 5 stars

I won't lie, I was hesitant. A BIG woman needing a dress for a wedding and shopping online has to be. But Lavetir CAME THROUGH. The dress is stunning, made perfectly to my specifications. So many... See more

Company replied

Rated 5 out of 5 stars

I bought this dress for my schools prom, and it was honestly everything I wanted! The dress wasn’t uncomfortable at all, and was true to size. I didn’t have any trouble dancing, sitting, or anything r... See more

Rated 5 out of 5 stars

Lavetir’s customer service was excellent. I had to do custom sizing (which is free of charge) and had written down my proportion incorrect. They were quick to catch this and emailed me to double check... See more


Company details

  1. Women's Clothing Store

Written by the company

Empower your beauty - that’s what we’re all about. We believe that everyone is unique and beautiful no matter your size, race, religion, or anything, You're always beautiful. Be your own kind of beautiful. Lavetir connects all the needed resources to offer you a better way for bridesmaid dresses shopping, with all sizes (0 -32W) & free custom size service, and 50+ colors. Why? Because everyone in the crew is unique and beautiful!


Contact info

3.8

Great

TrustScore 4 out of 5

544 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(544)

140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was such a great experience

This was such a great experience. I was in a wedding so I needed to have my dress in a timely manner. I sent in my measurements with my order and the dress was perfect. It also arrived in plenty of time. The dress itself was lovely and I had many compliments.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

I am changing my review to 5 stars!!! :)

UPDATE: Everything I said below please disregard, I am now very pleased with this company. They not only let me ship my dress back to a warehouse in my own state where I live, they also refunded my money in full for the dress. I only had to pay for the shipping cost which was only about $20.
Also they communicated with me through the whole process very well. They responded fast to my emails and they were always very kind.
I would like to say also that the dress was beautiful and well made, it just wasn't for me I found. But I would definately order from them again based on my experience and the way they handled everything.
__________________________________________

Edited next day: Now they have sent me an email and have offered me 30% and I keep the dress.. What a big loss and disappointment! Will never order again from them.
________________
Prior post:

I am going to be rating this again with a new rating once I hear back from them again, after reading all of these reviews I see that I am in for some trouble. I asked for a refund and to email me the information on how to return and get a refund but I can tell they are giving me the run around and trying to buy time. They did not give me any info on how to return the dress in the first email back to me so I had to write them again, and now have to wait 24 hours for a response that still probably will not give me the info. Pretty soon my time will be up and I will not be able to return it. I am not happy with this company, and reading that people are only getting 25% back, that is a big loss. I needed that refund of the whole amount to pay for my new dress I am getting. This is a bummer. I will be back to rate them again once I get the next email.

13 November 2025
Unprompted review
Lavetir logo

Reply from Lavetir

We’re sorry to hear you were disappointed. We have been actively communicating with you and working to resolve your concerns as quickly and fairly as possible. Our goal is always to assist our customers and ensure they have a positive experience with us.

Rated 5 out of 5 stars

The fact that I could custom size it…

The fact that I could custom size it was such a big help, it was very wrinkly by the time it got to me and the sleeves were a little long but I took it to a seamstress and she’s made it fit perfectly, either way I loved the dress and it was beautiful and got here in a pretty good time frame

11 October 2025
Unprompted review
Lavetir logo

Reply from Lavetir

hi,
Thank you so much for your honest feedback! We're truly happy to hear that you loved your dress and you have altered it fit perfectly. Your kind words mean a lot to us — we’re honored to be part of such a special occasion.

Rated 5 out of 5 stars

Quality dress and excellent price!

I bought this dress for a wedding and when it came it definitely didn’t disappoint. The material is top notch quality and the pictures and actual item are exactly the same. I will definitely be coming back to buy more from Lavetir. Keep up the good work!

12 November 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you so much for your wonderful review! We’re thrilled the dress matched your expectations and that you loved the quality. We truly appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

I would shop here again

Shipping was fast, dress material is decent, size is good, and they responds to the email pretty fast. Thank you!

26 August 2025
Unprompted review
Rated 5 out of 5 stars

A stunning dress for a great price

I found a stunning dress and was able to input my measurements for no extra fee! I loved how the dress looked and it came just in time for my event.

13 October 2025
Unprompted review
Lavetir logo

Reply from Lavetir

hi,
Thank you so much for your wonderful feedback! We're truly happy to hear that you loved your dress and that it fit perfectly. Your kind words mean a lot to us — we’re honored to be part of such a special occasion.

Rated 4 out of 5 stars

Quality of frabic was nice no snags

Quality of frabic was nice no snags. I received the dress quickly and in time for a big event.

4 June 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you for your lovely review! We’re glad you enjoyed the quality and received your dress in time for your event.

Rated 5 out of 5 stars

I absolutely love my garment!!

I absolutely love my garment. It is beautiful and an amazing fit. Thank you Lavetir I will definitely be ordering again.

7 November 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you so much for your lovely feedback!
We’re so happy to hear you love your garment and can’t wait to serve you again soon!

Rated 5 out of 5 stars

Dress came right in time- well worth every penny

Dress came right in time. I was skeptical first because I didn’t know if this place was legit because I never heard of them but it seemed legit and I really liked they dress and the color and on top of it it was exactly the color I was looking for and they had my size!!!!! And the price affordable compared to other stores that carry my size but usually style is too old fashioned for me or if they have my size it cost and arm and leg always over $100+ I get it more material but why so much more versus this place very affordable and beautiful and so many varieties to choose from. I ordered expedited shipping because I needed the dress for my sister wedding I was her matron of honor- I know why wait last minute- but Lavetir came to my rescue! Dress was right on time as expected and color, fit everything perfect!!!!!! Yes I will be ordering again. Thank you Lavetir- material was very good quality as well.

16 August 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you so much for your kind words! 💖
We’re so glad to hear that your dress arrived right on time and that you loved the color, fit, and quality. It means a lot to us that you chose Lavetir for such a special occasion. We look forward to serving you again soon!

Rated 5 out of 5 stars

Best choice ever

I won't lie, I was hesitant. A BIG woman needing a dress for a wedding and shopping online has to be. But Lavetir CAME THROUGH. The dress is stunning, made perfectly to my specifications. So many online "it was affordable so looked cheap" posts had me scared but this dress looks and feels luxe.

My seamstress is a 45 year bridal shop veteran. She gushed over my dress and how flattering it looked, how well made. This looks 100% better than anything from David's or other shops I tried on that were ill fitting or cheap quality, or worse attemped to squeeze me into a smaller size.

Bonus: Bride (bonus daughter) called it the perfect dress.

8 August 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you so much for your wonderful feedback! We're truly happy to hear that you loved your dress and that it fit perfectly. Your kind words mean a lot to us — we’re honored to be part of such a special occasion.

Rated 5 out of 5 stars

Beautiful dress

Beautiful dress! Great quality fabric and make. Was a little long but hemmed easily with lining

31 October 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you so much for your kind words! We're glad you loved the dress and found it easy to adjust.

Rated 4 out of 5 stars

I bought my dress for a wedding

I bought my dress for a wedding. The appliqués were a great addition. Perfect amount of bling without overshining the bride. Well made dress. Flattering fit.

2 September 2025
Unprompted review
Lavetir logo

Reply from Lavetir

Thank you for sharing! We’re so happy you loved the dress and that it was perfect for the wedding.

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