LATOKEN Reviews 

1,279
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Scammers. Stay away from them!!!!! Since 1 week my transaction is frozen! Their customer support is a disaster! Nobody answers. This is my TxID: a0712643-57a8-4790-9883-d2c317a2d139 , is $GLC coin whi... See more

Rated 1 out of 5 stars

​"Total scam and fraud. My Ticket #383159 regarding a 43.46 HTL backend error was reviewed by support. The agent explicitly promised a manual balance correction and forced me to send my husband's ID a... See more

Rated 1 out of 5 stars

They don’t respond to messages when trying to transfer coins you don’t receive the sms message. Their service is pathetic and we have a lot of coins in the exchange that has value

Rated 5 out of 5 stars

You guys are awesome. You’re very helpful. Even there were restrictions trading crypto on the exchange, you still helped me withdraw my coins, took your time to submit my request to your technical su... See more

Company details

  1. Alternative Financial Service

Information provided by various external sources

LATOKEN is a cutting edge exchange which makes investing and payments easy and safe worldwide. We are bringing trading and banking to a new generation of blockchain to automate transactions processing and save billions of work hours per year.


Contact info

  • East Chestnut Street 204, 67301, Independence, Cayman Islands

  • www.latoken.com

2.5

Poor

TrustScore 2.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically takes over 1 month to reply

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2.5

All reviews

(1,279)

42 reviews in the last 12 months

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Rated 1 out of 5 stars

It's just bad now.

Unfortunately, it now appears to be nothing more than a scam. I advise avoiding this platform. This is the second time I have been prevented from withdrawing my coins from the platform. Support consists only of incompetent AI agents who do not resolve issues.

The whole thing seems almost systematic...

I would not deposit money on this platform; look for something else, there are plenty of good options available.

22 November 2025
Unprompted review
Rated 2 out of 5 stars

LATOKEN withdrawal issues

I requested a USDT withdrawal from LATOKEN more than a week ago — it’s still “processing” with no clear update.
Support replies are generic (“please wait, the issue is escalated”) and no real solution has been offered.

I’ve already sent all required KYC and ticket details — still nothing.
Many other users on Trustpilot report the same withdrawal delays or frozen funds, so it’s clearly not an isolated case.

It’s disappointing because the trading interface itself works fine, but the withdrawal process feels risky and opaque.
Until this is fixed, I wouldn’t recommend keeping large amounts on LATOKEN.

Later I came across an independent review on CryptoTrade Wiki, which analyzed many similar cases — the findings matched my experience almost exactly. It’s worth reading if you’re trying to understand what’s going on behind these delays.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Funds Frozen - No Communication

LA Token has frozen my account citing AML reasons, except my account is already verified and has passed KYC.

When I submit new documents and details, there is no response. When I ask what can be done, no response.

They will take your money and are not to be trusted.

LAToken reach out to me - Request number 360032

2 September 2025
Unprompted review
Rated 2 out of 5 stars

Account Frozen With No Resolution — Funds Locked

My LATOKEN account (Ticket #360827) has been frozen for weeks due to an AML review. I have submitted my full KYC documents — including my passport, bank statements, and proof of source of funds from my registered company. These funds represent nearly 50% of my savings and are intended for a down payment on our future home.

I’ve cooperated fully and responded to every request. Despite this, there’s been no progress or timeline offered. I’m asking LATOKEN to review my case urgently and restore access to my funds.

This is incredibly stressful and damaging to my trust in the platform. I hope someone from the compliance or leadership team sees this and responds accordingly.

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Delay in fund crediting and lack of timely support response

I deposited approximately $2,500 worth of STEEM into my LATOKEN account. The transaction was completed successfully on the blockchain, with the correct TXID and memo. Despite this, the funds have not yet been credited to my account.

I have reached out to LATOKEN support multiple times, providing all the necessary information, including screenshots and TXID. So far, I’ve only received automated replies, and it has been over 24 hours with no clear update or resolution.

While I understand that delays may happen, the lack of personalized assistance and transparency has been disappointing. I hope this situation is resolved soon and that LATOKEN can improve its support responsiveness for cases like mine.

Transaction details:

TXID: d95969314431d11a234e318a0bba437a17ab0c86

Network: STEEM

Amount: 15,983.1 STEEM

17 July 2025
Unprompted review
Rated 1 out of 5 stars

Withdrawals Rejected

Withdrawal rejected multiple times by the platform without any reason. Do not recommend depositing any funds here

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Can’t withdraw my funds

On 27 april 2025 I made a withdrawal of 700 usdt but up till now I have not received my funds. I have contacted Latoken several times (via X, website support, telegram, email) but they don’t respond. The same experiences for many others you can read here on trustpilot and on X. They have closed telegram group for everyone and blocked me on X. Here on trustpilot I read the CEO of Latoken ,Valentin Preobrazhensky, doesn’t even pay his employees salaries! Meanwhile Latoken’s trading platform is still operational and the CEO (Valentin) tries to attract ignorant new customers to deposit their money via different social media sites. Watch out, don’t send funds to Latoken. You won’t be able to withdraw your funds.

4 July 2025
Unprompted review
Rated 1 out of 5 stars

My ticket with the number #354214

My ticket with the number #354214, which was submitted on May 16, is still unresolved even after I provided the requested documents. LATOKEN is clearly a scam. There is no support team to respond. LATOKEN is not an exchange but a fraudulent team.

30 June 2025
Unprompted review
Rated 3 out of 5 stars

For 4 to 5 weeks my USD/XRP doesn't…

For 4 to 5 weeks my USD/XRP doesn't have activities. Grayed. When I select the pair it is asking me to request listing. But I have XRP. It was OK months back but frozen to one value. I tried help chat 3/6/2025 they said agent will come back to me. Nothing is happening

3 June 2025
Unprompted review
Rated 1 out of 5 stars

Valentin Preobrazhenskiy LATOKEN CEO…

Valentin Preobrazhenskiy LATOKEN CEO Valentin doesn't seem to have any shame. When his subordinates are protesting for their salaries, he is removing everything he owns and deleting his profile pic on what's app and telegram and other IDs. Marina Preobrazhenskaya and her wife are involved in this crime. They are committing these crimes together and Marina supports these frauds. The whole family is fraudsters. Stop cheating pay our salary

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Unpaid Work, Misleading Practices – Avoid LAtrade Ltd (Latoken)

I was hired by LAtrade Ltd (Latoken) as a backend developer after signing a formal engagement offer outlining clear compensation. I was assigned a complex task made up of many subtasks, and I worked diligently to complete it. Despite lack of onboarding support, I managed to complete more than half of the deliverables and deployed working features to production.

During my first week, I repeatedly asked for help understanding the system, but the only senior engineer capable of assisting me did not provide any support. I have a recorded call clearly showing me informing the team about this lack of assistance.

After completing significant work under difficult conditions, I was sent a document that I believed was a payslip. I later discovered it falsely stated that I had received full payment, even though I never received any money. This was misleading and unethical.

Despite following up several times, I received no real response or resolution. I was misled and not compensated for the time and effort I put into the project.

I caution any freelancer or developer considering work with this company. Be extremely careful – this experience was unprofessional and deceptive. Trust and transparency matter, especially in the crypto and tech world, and I experienced neither here.

14 March 2025
Unprompted review
Rated 1 out of 5 stars

LATOKEN is almost destroyed

LATOKEN is almost destroyed. There is no online support available on the website, and all LATOKEN groups have been shut down. The campaigns have also been completely discontinued and replaced with worthless things.

16 May 2025
Unprompted review
Rated 1 out of 5 stars

It was a good exchange

It was a good exchange, but lately it has been very disappointing to me. You could say it's just a scam. Technical support doesn't get in touch for weeks, transactions are delayed for weeks.

8 May 2025
Unprompted review
Rated 1 out of 5 stars

My 3290 usdt erc-20 withdraw pending…

My 3290 usdt erc-20 withdraw pending from 27march 2025 still waiting for withdraw. I'm tired with all communication nothing happened. They r now not available online for help now closed telegram help too. Stuck my money no solution there look to me . Disgusting service.

27 March 2025
Unprompted review
Rated 1 out of 5 stars

LATOKEN is sinking deeper into disgrace…

LATOKEN is sinking deeper into disgrace and worthlessness every single day. It's in a constant freefall. One of its latest pathetic jokes is launching airdrops with a laughable budget of just $50. Can you believe an exchange has become so utterly worthless that it offers an entire airdrop worth only fifty bucks? LATOKEN clearly sees its users as beggars, it’s an outright insult.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

These contrasting reviews illustrate

These contrasting reviews illustrate the varied experiences users have had with LATOKEN. While some appreciate its features and support, others have encountered significant challenges. As with any financial platform, it's advisable to conduct thorough research and exercise caution.

16 April 2025
Unprompted review

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