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LaSara Medical Group Reviews 277

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, attentiveness, and helpfulness, highlighting their willingness to answer questions and provide support. Many people appreciate the excellent customer service, noting quick response times and a smooth overall experience with the company's products and services. However, some people were dissatisfied with the customer service, mentioning instances of feeling rushed or interrupted during consultations, or not receiving promised callbacks. A few other people also felt that they did not receive valuable advice or that their concerns were not adequately addressed.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness and... See more

Service

Reviewers highlight positive aspects of service, praising the high level of care, communication, and... See more

Product

Customers had positive experiences with product. Many reviewers praise the effectiveness of the products,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the support team for... See more

Based on these reviews

Rated 5 out of 5 stars

LaSara and especially Jessica has been so helpful! Any question or concern I have whether it be about medication, billing, shipping and anything in between - she always takes the time to take my call... See more

Rated 5 out of 5 stars

I first like to say LaSara Medical Group is professional and superb. Everything has been at it upmost quality. I have just 1 complaint, the Medical nurse practitioner Cortney is doing a great job bu... See more

Rated 5 out of 5 stars

I’ve been with LaSara for 2 years now using their semaglutide program, and it has truly changed my life. With their support and guidance, I’ve lost 80 pounds and have been able to keep it off. The... See more

Rated 5 out of 5 stars

Mark was very thorough. He ensured to understand my goals and then walked me through options to achieve my goals. He answered all my questions and addressed my concerns. The consultation and orderi... See more

Company replied


Company details

  1. Weight Loss Service
  2. Medical Group
  3. Online Pharmacy

Written by the company

Meet LaSara, a human performance company. We believe that healthcare should be that: health and care. That’s why we pride ourselves on providing a custom plan whether you’re looking to lose weight, increase testosterone, or improve your sexual health. LaSara’s team of real humans will help you achieve real results. Unlike other telehealth providers, LaSara takes a personalized approach to prescribing treatments. Our specialists will coach you throughout your journey and provide a holistic plan to help you achieve lasting results. Each treatment program is tailored to your individual health. If you’re ready to take the next step in a medically guided GLP-1, TRT, or sexual health protocol, schedule a free consultation today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

277 reviews

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Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Alex

I had a great experience with LaSara Medical Group. I spoke with Alex about TRT, and he was extremely knowledgeable and helpful. He took the time to answer all of my questions thoroughly and made the whole process easy to understand. I really appreciated his professionalism and would definitely recommend them.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

TRT saved my Health

I was feeling like dirt, then LaSara helped me with TRT and I'm feeling 10 years younger. Definitely consider it and best part they send me all the supplies so I don't need to worry about a thing.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great

Alex seemed very personable and had vast knowledge of the products. Professional! Thanks Alex.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

30 years of weight has vanished.

Lauren has been a very positive influence on my weight loss journey with Lasara. In 6 months I have gone from 252 pounds to 185 currently. Lauren has been there throughout with advice and a positive attitude. I’ve lost 30 years worth of weight and have learned new skills that I’ll use the rest of my life. Thank you LaSara!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

More than a client

I spoke with Alex over the phone and the conversation was not only very descriptive of the potential process, but he made a point to make the conversation more personable.

30 March 2026
Unprompted review
Rated 4 out of 5 stars

I like Courtney

I like Courtney. I'm trying to understand how the HRT is benefiting me and I think I have to give it a while to see the numbers move. I Never got a chance to ask what the negative consequences are for a woman of 76 just getting started...is there any study on this?

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and informative

I’ve been working with La Sara for 4 months now. Their staff has been helpful and answers any questions that I have regarding treatments, and believe me I ask a lot of questions. So a big shout out to Fernando for being patient and doing his best to make sure all my questions are answered. This is helpful and builds trust which to me is important.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Expert medical knowledge for overall health & wellbeing

The expertise and patience from Courtney regarding all my medical questions and concerns was such a blessing. So grateful for Courtney, Lauren and their team of experts in helping me find the answers that will put me on a path of recovery for better overall health and energy.

23 March 2026
Unprompted review
Rated 4 out of 5 stars

Great team to work with for sure

Great team to work with for sure, Courtney and Alex are hands down the best you can get in all facets of your journey and treatment, they won't steer you wrong and will always keep you informed and safe.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Spoke to Alex

Spoke to Alex , awesome knowledge and a great conversation, felt good to not be talked over or feel rushed off the phone.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Top notch all around

I’ve been with LaSara for almost a year after transferring from a brick-and-mortar clinic, and the experience has been outstanding. Courtney has been an excellent provider, and the entire support team has been incredibly responsive, friendly, and professional every step of the way.

In a space where there can be a lot of questionable clinics, LaSara truly stands out for their level of care, communication, and professionalism. I’m very glad I made the switch and would highly recommend them.

9 March 2026
Unprompted review
LaSara Medical Group logo

Reply from LaSara Medical Group

Kyle,

Thank you for taking the time to share this — it truly means a lot to our entire team.

We’re so glad to hear that your experience with LaSara over the past year has been a positive one. Courtney is an incredible provider, and I know she’ll really appreciate your kind words. Our goal has always been to create a clinic where patients feel supported, informed, and cared for every step of the way, so hearing that our team’s responsiveness and professionalism made a difference means a great deal to us.

We also understand that the telehealth space can feel overwhelming at times, which is why we work hard to hold ourselves to a higher standard of care and communication.

Thank you again for trusting LaSara with your care and for recommending us to others.

Rated 5 out of 5 stars

I got my Life Back

A little over a year ago I started working with LaSara and Fernando, and it has truly changed my life. I’m in my mid-50s and had reached a point where I had no energy, no drive, and even simple daily activities felt like a struggle. My doctors had labeled me pre-diabetic and obese, and I honestly felt like my best years were behind me.

Starting this program was the turning point. After beginning testosterone therapy, I felt a level of energy and motivation I hadn’t experienced in decades. It was like getting a part of my life back.

Now, a year later, my latest bloodwork shows I’m no longer pre-diabetic, my levels look great, and I’ve lost 50 pounds. I’m active again, I wake up in the morning looking forward to the day, and I’m finally sleeping well through the night.

I’ve continued with testosterone therapy, weight-loss support, and now peptides as part of the program. The guidance and support from LaSara and Fernando have been incredible. This process truly gave me my life back and made the future feel exciting again.

28 February 2026
Unprompted review
LaSara Medical Group logo

Reply from LaSara Medical Group

Hi Brian,

Thank you so much for sharing your story. Hearing how far you’ve come over the past year is incredibly meaningful to our entire team.

First, congratulations on the progress you’ve made — losing 50 pounds, improving your bloodwork, and reversing your pre-diabetic status are huge accomplishments. More importantly, hearing that you’ve regained your energy, motivation, and excitement for the future is exactly why we do what we do.

Fernando is a fantastic part of our team, and I know he’ll be grateful to hear how much his guidance and support have meant to you throughout this journey. Our goal at LaSara has always been to help patients feel like themselves again — not just through improved labs, but through better energy, sleep, confidence, and overall quality of life.

Thank you for trusting us with your care and for taking the time to share your experience. Stories like yours truly inspire our team every day.

Rated 5 out of 5 stars

Great Communication and Prices

Transparency is key. All the LaSara reps I have spoken with have been amazing. They don’t sell you on hopes and dreams, they are very honest about the products.

That all being said, their products are fairly priced, alway arrive on time, and most importantly work as described.

I would absolutely advise anyone who is looking into self improvement in this area to choose LaSara.

6 March 2026
Unprompted review
LaSara Medical Group logo

Reply from LaSara Medical Group

Hi Daniel,

Thank you for the thoughtful review and for highlighting something that is very important to us — transparency.

From day one, our goal at LaSara has been to provide honest guidance and realistic expectations so patients can make informed decisions about their health. I’m really glad to hear that our team communicated that clearly and that your experience with our support staff has been positive.

We also work hard to ensure our therapies are fairly priced, reliable, and delivered consistently, so it’s great to hear everything has been arriving on time and performing as expected.

Thank you again for your trust in LaSara and for recommending us to others who are looking to improve their health and well-being.

Rated 5 out of 5 stars

Excellent customer service always pick…

Excellent customer service always pick up the phone and available to answer questions. Very affordable price for medicine and monitoring to optimize hormones. So glad I found them. My coordinator Fernando has been very helpful when I have questions regarding my care.

23 February 2026
Unprompted review
LaSara Medical Group logo

Reply from LaSara Medical Group

Thank you so much for the kind words! We’re really glad to hear you’ve had a great experience with our team.

Providing responsive, helpful support is a big priority for us, so it’s great to know our team has been there when you’ve needed answers. We’ll also be sure to pass along your feedback to Fernando — he works hard to make sure patients feel supported and informed throughout their care.

We appreciate you trusting LaSara with your health and are so glad you found us!

Rated 5 out of 5 stars

Very helpful

Fernando has been very helpful. He answers all of my questions. He is very patient and knowledgeable when answering my questions.

2 March 2026
Unprompted review
LaSara Medical Group logo

Reply from LaSara Medical Group

Thank you for sharing your experience! We’re so glad to hear that Fernando has been helpful throughout your journey.

Providing clear answers and making sure patients feel supported is very important to us, and Fernando does a great job taking the time to make sure every question is addressed. We’ll be sure to pass along your kind words to him.

We truly appreciate you trusting LaSara with your care!

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