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Ordered 8 prints and one was supposed to be framed. Well, I got the prints, BUT NO FRAME!!!!! Quality of the prints is ok; not the best. Never again. The courier company that they use isn't reliable or fast. We had to go and pick up the package from a pick-up point because of incompetency. Consider this a warning. Glad the nightmare is over.
Bought a frame from eFrame with molding supplied by Larson Juhl (silver foil, product number 640348000). The frame came with lines segmenting sections of moulding of varying shades of foil all around the frame, one could only believe it was a defective batch. After contacting Carmela Marano at customer services, she indicated that “The moulding should be clean with no sudden changes of colour and should be consistent throughout”. Yet, I just received an email forwarded by eFrame where Carmela affirms that I was given incorrect information. I can only take it to mean that the product I got (which I couldn’t possibly hang on a wall) meets the company’s standards.
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