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See what reviewers are saying

Rated 1 out of 5 stars

Did not deliverd on time lost my customer at store due to late delivery and in refund they charge me shipping fees I lost money and customer both. Worst service

Company replied

Rated 5 out of 5 stars

Had the right screen in stock for a moderately old laptop. Arrived in good packing, no blemishes or damage on the screen. Minus some mistakes on my end installing it (damaging the bezel slightly on th... See more

Rated 5 out of 5 stars

Purchased replacement screen for ASUS TUF F15 gaming laptop. Quick delivery. Very well packed with three layers of bubble wrap inside a sturdy box. Survived shipping to Norway. Screen was from same su... See more

Rated 5 out of 5 stars

Fast shipping and well packaged (screen was inside 3 UPS bubble bags and then inside a FIRM cardboard box). Display looks great! Only negative is that my 'touchscreen' no longer works. I did not re... See more

Company details

  1. Computer and Accessories Store
  2. Computer Accessories Store
  3. Electrical Wholesaler
  4. Electronics Store

Information provided by various external sources

Laptop screens, LCD panel replacement to fix laptop, repair notebook with broken screen: Dell, HP Compaq, Toshiba, Acer, IBM Lenovo, Sony, Gateway, Apple, Asus


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Yes This!

The screen I ordered came in fast and it was the correct item. I installed it and it works great! Great prices, great service, great company!

8 December 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful product and easy install

Ordered this to try to replace my son’s broken screen as a surprise for Christmas. I’ve never done anything like it and pulled up a YouTube video to follow along. The whole process took about 45 minutes, and the screen looks absolutely beautiful. We are one very happy son and even happier mama. Awesome product!!

10 December 2022
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service
I ordered and paid for a screen, including fast delivery, more than a week ago. It hasn't turned up. It's taken three attempts to get a response from the company, who have then said they want me to wait while they investigate with the courier, with no indication of how long that'll take etc. In other words, they have passed on to me their problem with their delivery service. That's plain wrong and rubbish customer service.

Update 05/12/22
Chased again today. They haven't yet followed up with the courier but plan to do so.... sooner or later. They agree that it shouldn't be my problem that they haven't delivered, but nevertheless I still have to wait for them to get around to doing something about it (so it IS my problem). I've asked to cancel and have a refund. They have to get permission from a manager and there were none around at midday. Let me say that again... the organisation didn't have any management around during core business hours. Odd thing is that everyone on the helpdesk has a first name beginning with J. I'm not sure I believe you Jay, Jim, Joseph, I have a sneaky feeling that you ARE the manager. And if you say you're going to give updates via the ticket (or by email or text) it would be polite to do so. Meanwhile, I look forward to receiving my refund.

5 December 2022
Unprompted review
Laptopscreen logo

Reply from Laptopscreen

LaptopScreen.com guarantees a working replacement LCD or your money back!

This gentleman has ordered from our UK storefront and their parcel became lost in delivery. After a confirmation of loss from the courier a full refund has been issued.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I emailed them with a question about which screen to order, and they got back to me within the hour. They helped me choose the right screen and shipped it to me quickly. I would absolutely shop here again if I break any of my other laptops :)

11 November 2022
Unprompted review
Rated 5 out of 5 stars

VERY POSITIVE

Always a little worried about ordering from not big brand websites, but this was legit. Got my order on time and the screen works perfectly

9 November 2022
Unprompted review
Rated 5 out of 5 stars

good purchase

I'm really happy with the screen. it was safely packaged and the shipping took less time than expected considering it was overseas.

8 November 2022
Unprompted review
Rated 5 out of 5 stars

I am so impressed

I am so impressed. The versions available matched exactly what I needed for this Acer. It was packaged very well, shipped quickly and fit exactly. Even the tags at the back of both the replacement and original matched perfectly. Thanks for the great service and helping to get this Acer running perfectly.

14 November 2022
Unprompted review
Rated 5 out of 5 stars

Came 1 day early

Came 1 day early. Screen was packaged in a box and 3 bubblewrap envelopes. Once out of the package, screen looked completely flawless. Install was easy with a good connector port. Booted it up and the screen looked bright and brand new. Thanks LaptopScreen!

7 November 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

Son dropped his laptop an broken the screen. Part was reasonably priced, and after I spent 30 minutes knocking the crease out of the laptop cover, the screen went in just fine. I used their double sided tape and screen tabs, and they worked fine as well. Part was the exact same as the broken one and much less price than HP. If I break another screen will buy from them again.

12 September 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a laptop screen for my laptop

Ordered a laptop screen for my laptop. Got the delivery super fast and packaged very safely. Installed the screen myself and couldn't be anymore happier. The screen looks beautiful and the touchscreen works flawless.

5 September 2022
Unprompted review
Rated 5 out of 5 stars

Flawless transaction

I identified the part, ordered it and received it in the promised delay and it worked flawlessly from the start. This was a Surface 4 Pro screen for my daughter studying nursing in college and I am very happy I picked Laptopscreen as a supplier. Thank you guys!

8 September 2022
Unprompted review

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