I needed a custom 55 foot S/FTP (Shielded Foiled Twisted Pair) CAT8 indoor ethernet cable for ethernet backhaul between two Eero mesh routers. I did tons of research (including Grok) and I came acros... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Worked as expected, arrived on time. The pulling eye was bigger than 3/4”. Wish they had an outdoor fiber termination box that could hold a media converter as this install was in a barn and we were tr... See more
Company replied
Great product (custom terminated fiber with an eye for pulling), OK communication while the order was processing. I hadn’t seen an update in a little while and my project suddenly became urgent so I... See more
Company replied
I had to put a rush job title on my order, and these guys delivered. There was a little confustion in the office about my order status and the girls in the office were all over it making me and my cu... See more
Company replied
Company details
Written by the company
LANshack.com was founded in 1997 and was one of the first companies in the structured cabling and connectivity industry to offer full E-commerce capability. Now over 20 years later we are still providing quality products, helpful tutorials, and great customer support. At LANshack.com you will find the highest quality Datacom products on the market for the most critical networks. We manufacture custom fiber optic and copper cable assemblies to make your installation as seamless and robust as possible. You will discover a huge selection of products creating a one-stop-shopping experience for your cable installation.
Contact info
1415 Hooper Ave, Suite 206 A, 08753, Toms River, United States
- 732-396-3600
- sales@lanshack.com
- www.lanshack.com
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product was as ordered and delivered in…
Product was as ordered and delivered in a timely manner. Worked perfectly. Will use again in the future.
15 March 2026
Reply from LANshack.com
Hi Brian,
Thank you for your feedback! We're happy to hear the product met your expectations and arrived on time. It means a lot to us that you plan to use us again—we look forward to serving you in the future!
Sincerely,
LANshack
Easy to find and order exactly what you…
Easy to find and order exactly what you need. Fast shipping on custom orders
13 March 2026
Reply from LANshack.com
Hi Chrissy,
Thank you for your review! We’re glad to hear you found it easy to locate exactly what you needed and that your custom order arrived quickly. Providing a smooth ordering experience and fast turnaround times is something we take great pride in.
We appreciate your support and look forward to working with you again!
Sincerely,
LANshack
Reply from LANshack.com
Hi Ken,
Thank you for your feedback! We’re glad to hear you were happy with the pricing, product quality, and delivery. That’s exactly the experience we strive to provide for every customer.
We truly appreciate your support and look forward to serving you again in the future!
Sincerely,
LANshack
Parts were damaged @
Parts were damaged, Updated review: LANshack's customer service dept. took care of the the damaged parts by resending new ones within a couple of days, kudos! to LANshack I appreciate the help. Keep up the excellent customer service.
RP
2 March 2026
Reply from LANshack.com
Hi Ricardo,
Thank you for your updated review! We’re glad our team was able to quickly resolve the issue and get everything taken care of for you. Providing fast and reliable customer service is very important to us, and we truly appreciate your recognition.
If you ever need anything in the future, don’t hesitate to reach out — we’re always here to help!
Sincerely,
LANshack
Great custom terminated fiber
Great product (custom terminated fiber with an eye for pulling), OK communication while the order was processing. I hadn’t seen an update in a little while and my project suddenly became urgent so I called to get a status and expedite my order, while support isn’t 24/7 the person that took a message was friendly and I got an email the next morning with the latest status and delivery options. I had what I needed a couple days later, it was exactly as described and worked perfectly.
23 February 2026
Reply from LANshack.com
Hi Adam,
Thank you for the detailed review and for choosing LANshack for your custom fiber assembly. We're glad to hear the cable arrived exactly as described and worked perfectly for your project. We also appreciate your feedback on communication during the order process. While many of our assemblies are built to order, we always want to keep customers informed along the way, and your feedback helps us continue improving. We're happy our team was able to provide an update and delivery options so you could get what you needed in time.
Sincerely,
LANshack
I've purchased custom fiber cables from…
I've purchased custom fiber cables from LanShack several times and they are great!
26 February 2026
Reply from LANshack.com
Hi,
Thank you for your continued business and for sharing your experience! We're glad to hear you've been happy with your custom fiber cables and appreciate you choosing LANshack. If you ever need any technical assistance or help finding a product just let us know. We're always happy to help.
Sincerely,
LANshack
Easy to find and customize our fiber…
Easy to find and customize our fiber cable needs. LANshack stayed in communication with my order all the way through!
18 February 2026
Reply from LANshack.com
HI Tom,
Thank you for the great feedback! We're glad to hear that customizing your fiber cable was easy and that our team kept you informed throughout the process. We appreciate you choosing LANshack and look forward to helping with your future connectivity needs.
Sincerely,
LANshack
One less worry
I have placed multiple orders with LANshack, all custom lengths, and they have always arrived as described and at length. I honestly do not use anyone else because I have never had a reason to. Prices are competitive and the communication is great.
17 February 2026
Reply from LANshack.com
HI Trent,
Thank you for your continued support and for taking the time to leave such a great review. We're glad to hear your custom cable orders have consistently met your expectations. Providing accurate builds, competitive pricing, and clear communication is very important to us, and we truly appreciate your trust in LANshack. If you ever need help finding anything or have any questions, please don't hesitate to reach out.
Sincerely,
LANshack
Excellent Customer Service
Excellent Customer Service. They went up and beyond making sure that my purchase was valid. There was quick shipping and the product arrived in great shape.
19 February 2026
Reply from LANshack.com
Hi,
Thank you for the 5-star review! We're glad our team could help ensure everything with your order was just right. Providing great service, fast shipping, and quality products is always our goal. We truly appreciate your support and hope to help you again in the future!
Sincerely,
LANshack
This is the second time ordering from…
This is the second time ordering from Lanshack. Both times were great experiences. If you are a DIY person who has tried to but RJ-45 connectors on cat cable you can imagine how great it is to just do the measurements and avoid that brain damage. Great service and good quality product.
19 February 2026
Reply from LANshack.com
Hi Rick,
Thank you for your continued support and for choosing Lanshack again! We're glad to hear both of your experiences have been great. Pre-measured cables can definitely save a lot of time and frustration, so it's awesome to hear they made your project easier. We appreciate the kind words about our service and quality, and we look forward to helping with your next project!
Sincerely,
LANshack
QUICK & EASY
18 February 2026
Reply from LANshack.com
Hi Curt,
Thank you for the 5-star review! We're glad to hear your experience was quick and easy. We appreciate your support and look forward to helping you again in the future!
Sincerely,
LANshack
First time ordering and everything was…
First time ordering and everything was pretty smooth. Ordering was a breeze, was given plenty of updates on the shipment and all arrived in good timing.
10 February 2026
Reply from LANshack.com
Hi Brannon,
Thank you for taking the time to provide a review!
We’re glad to hear your first experience ordering with us went smoothly. It’s great to know the ordering process was easy and that the shipment updates and delivery timing met your expectations.
We truly appreciate you giving LANshack a try and look forward to serving you again in the future!
Sincerely,
LANshack
Product was as described
Product was as described. Reasonable shipping and well packaged. Price was appropriate.
7 February 2026
Reply from LANshack.com
Hi,
Thank you for the great review!
We're glad to hear the product arrived as described and that you were happy with the packaging, shipping, and pricing. We work hard to make sure every order is accurate, well-protected in transit, and delivered quickly.
We truly appreciate your support and look forward to serving you again in the future!
Sincerely,
LANshack
LANshack is the BEST!
Online ordering process was quick and easy. We are a non-profit organization and the Lanshack team made the tax exemption process quick and easy. Fast shipping is especially appreciated! Thanks so much!
13 February 2026
Reply from LANshack.com
Hi,
Thank you so much for the wonderful review!
We’re really glad to hear that the ordering process was quick and easy and that our team could help make the tax-exemption setup smooth for your organization. It means a lot to us that you chose LANshack, and we’re especially happy the fast shipping helped meet your needs.
Thank you for the work your non-profit is doing, and we truly appreciate your support. If you ever need anything in the future, our team is always here to help!
Sincerely,
LANshack
Reply from LANshack.com
Hi Dave,
We appreciate your feedback! Providing quick and helpful responses is important to us — glad we could assist!
Sincerely,
LANshack
Lanshack did amazing taking care of…
Lanshack did amazing taking care of what was our mistake and they were amazing. Thank you, Lynette
10 February 2026
Reply from LANshack.com
Thank you, Lynette! It means a lot to hear that. We’re always here to help, and we’re so glad everything worked out smoothly.
Sincerely,
LANshack
fast service and excellent product
11 February 2026
Reply from LANshack.com
Hi JC,
Thank you for your kind words! We’re glad you were happy with both the speed of our service and the quality of the product. We truly appreciate your support.
Sincerely,
LANshack
Products are high quality and order processing and ship times on custom cabling orders are great!
Quality and ship time
4 February 2026
Reply from LANshack.com
Hi,
Thank you for your feedback! We’re glad to hear you’re pleased with the quality of our products and the turnaround time on your custom cabling order. Our team works hard to ensure every assembly meets high standards while keeping production and shipping times as efficient as possible.
We greatly appreciate your business. If you ever have any questions or need help, please don't hesitate to reach out.
Sincerely,
LANshack
Reply from LANshack.com
Hi George,
Thank you for your review! We take great pride in offering high-quality, custom-built fiber assemblies along with a strong in-stock inventory to support both planned projects and urgent needs. Our goal is to provide reliable, precision-built products with the flexibility our customers depend on.
We truly appreciate your support and look forward to working with you again.
Sincerely,
LANshack
Lanshack: Best custom CAT8 ethernet cable on the market!
I needed a custom 55 foot S/FTP (Shielded Foiled Twisted Pair) CAT8 indoor ethernet cable for ethernet backhaul between two Eero mesh routers. I did tons of research (including Grok) and I came across lanshack.com. They have the thickest 23AWG wire in their custom CAT8 cable vs 26AWG on Amazon (lower number is thicker; 23AWG wire has roughly twice the cross-sectional area of 26AWG). Excellent price per foot, and this cable is thick! Very quick turnaround once you order from them. I am very pleased with lanshack and I will order from them again for future projects!
3 February 2026
Reply from LANshack.com
Hi Daniel,
Thank you for the detailed and thoughtful review! We truly appreciate the time you took to research your project and to recognize the differences in conductor size and construction. As you pointed out, 23AWG makes a meaningful difference in performance and durability, especially in longer runs and high-speed applications like backhaul between mesh systems.
We take pride in building true-spec, high-quality custom assemblies rather than lightweight alternatives, and we’re glad the cable met your expectations. It’s great to hear the turnaround time worked well for you, too.
We appreciate your support and look forward to helping with your future projects!
Sincerely,
LANshack
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.