Great product, appalling customer service.
Lantac make arguably one of the better 22LR AR15 platform options. Getting on well with a second hand 16" model, I decided to purchase a second new one in 12.5", the modest weight saving helpful for holding the rifle up for the Light Sporting Rifle discipline when dealing with health issues. I had heard reports of questionable customer service and general attitude prior, including from one of my shooting clubs secretary, but given the rifle quality, chose to proceed regardless.
On arrival of the rifle after a 5-month lead-time it was a disappointing surprise to find the company had changed the handguard Mlok slot configuration removing the closest Mlok slot to the magazine well, such that I could not replicate my preferred hand grip positioning that is crucial to my shooting style. When questioned, it was apparently the customers responsibility to know that the company had chosen to change their configuration and remove functionality from their handguard and to make special request for any change to any such configuration when placing their order. Further, resolution is apparently only possible via purchasing for additional cost, an extended Mlok rail to cover the blank area, since it is apparently stated in their ordering Terms and Conditions, that it is the right of Lantac to change their designs from time to time.
Lantac's 'resolution' clearly not supplying the same degree of stability or robustness to hand grip mounting that the missing Mlok slot would provide, there has been no other choice but to have a local gunsmith cut the additional Mlok slot into the handguard.

