After such a great experience purchasing the bed with the help of the lovely Charley we have just taken delivery of it! It looks splendid and many thanks to Mike and Tony they did such a good job remo... See more
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Review summary
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The web site is simple to navigate giving clear guidance on the various mattresses that they sell. We have an emma mattress so wanted to update it as we love them, the price was very competitive. Ho... See more
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We had a great experience at land of beds. Irene super knowledgeable, she showed us a wide range of beds with different budgets. Its great to support a local business. Staff friendly and welcoming. Ne... See more
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We spent quite a while at Land of beds Wigan testing out quite a few beds we received plenty of advice of Cath who was very helpful but not pushy. We eventually decided on a Hypnos Mattress and look f... See more
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Company details
About Land of Beds
Written by the company
Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.
At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.
As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.
Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.
Shop Your Way
Online: Explore our full range at www.landofbeds.co.uk.
Call Us: Speak directly to our friendly team at 01928 242829.
Live Chat: Get instant support via our website.
In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.
We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.
We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.
Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.
Thank you for choosing Land of Beds. We're here to help you sleep better.
Contact info
98 Chester Road, WA6 0DW, Helsby, United Kingdom
- 01928 242829
- www.landofbeds.co.uk
4.7
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The knowledge help and understanding of…
The knowledge help and understanding of Julie was exceptional plus her friendly and helpful personality made our experience of buying a bed was made so much easier. Thank you Julie.
14 June 2026
Unprompted review
Reply from Land of Beds
Thank you so much, Hilary, we'll make sure Julie sees this! It's wonderful to hear she made the whole experience so easy and enjoyable.
Emma Mattress not as advertised
I ordered an Emma mattress which transpired I was not getting the specific mattress as specified. I had to pay extra for the right mattress. The delivery was lengthy and I would not use this company again although the Customer Service support was good.
26 April 2026
Reply from Land of Beds
Thank you for taking the time to leave your feedback. We're sorry to hear your experience didn't meet expectations and we apologise for any confusion around the mattress specification and the wait for delivery. We're glad our customer service team were able to help and we hope you're enjoying your new mattress.
Very comfortable,
The mattress I have purchased is the same as the one I had previously bought. Nothing wrong with the mattress I have. I am just changing it as my husband passed away in bed. On 11th June. Thank you for your help. H Johansen
11 June 2026
Reply from Land of Beds
Thank you Hilda, we're so sorry for your loss. We're glad we could help during such a difficult time and wish you all the very best.
Great service friendly knowledgable…
Great service friendly knowledgable staff huge thanks to Louise!
7 June 2026
Unprompted review
Reply from Land of Beds
Thanks Lorraine, we'll make sure Louise sees your feedback - she’ll be delighted to hear your kind words. We really appreciate you choosing Land of Beds.
Very mnice staff very knowledgeable and…
Very mnice staff very knowledgeable and helpful
13 June 2026
Reply from Land of Beds
Thanks for the kind words -- it really means a lot to the team. We look forward to welcoming you back again soon.
A lovely helpful and patient assistant
A lovely helpful and patient assistant, Giving all the information we needed. Thanks.
Update: Mattress delivered and put in place, on time by Mike & Tony. Great thanks
12 June 2026
Unprompted review
Reply from Land of Beds
Thanks, Mike, for leaving a review. We're so pleased we could help . If you have any further questions, please don’t hesitate to get in touch - that’s what we’re here for.
Reply from Land of Beds
Thank you for choosing Land of Beds, Jackie. We're delighted to hear that you were pleased with our service. We value all feedback, as it helps us improve, so if you have any suggestions on how we could make your experience even better, we'd be grateful to hear them.
Reply from Land of Beds
Thank you for choosing Land of Beds. We're delighted to hear that you were happy with our fast service and the regular updates we provided. We appreciate your feedback and look forward to assisting you again in the future.
Louise was a great person to chat with
Louise was a great person to chat with, excellent knowledge and understanding,will definitely call her again when it comes to beds. Regards Rob.
11 June 2026
Unprompted review
Reply from Land of Beds
Thanks for choosing Land of Beds, Robin, and for leaving a review. It's great to hear Louise made a lasting impression - we'll be certain to share your feedback with her. We look forward to welcoming you again in the future.
Julie was exceptional knew her products…
Julie was exceptional knew her products and listened to our requirements and was more than thorough - thank you would highly recommend and can’t wait for delivery #supporting local businesses
10 June 2026
Reply from Land of Beds
Thanks for leaving a review! We'll make sure Julie sees this, she'll be absolutely delighted. It's great to hear she took the time to really listen and find the right fit for you - that's exactly what we're here for. Thank you for supporting us too, it genuinely means a lot.
A pleasant experience
Julie was friendly, patient, & very knowledgeable about the products. She made the whole purchase process hassle free & easy. She answered all my questions regarding the product, the delivery & the collection of the old bed. She is a credit to your sales team.
9 June 2026
Unprompted review
Reply from Land of Beds
Thank you for sharing your experience! We'll make sure Julie sees this, as feedback like yours really does mean a lot to the team. It's great to hear she was able to answer all your questions and make the whole process feel straightforward. We look forward to welcoming you back in the future.
There was an issue with a lengthy…
There was an issue with a lengthy deliver date but land of beds really pulled out all the stops to ensure I received my mattress in a timely manner in fact early. I would highly recommend this company with very competative pricing and extremely good customer service
5 June 2026
Unprompted review
Reply from Land of Beds
Thank you for taking the time to leave a review. We're really pleased we were able to sort things out and get your mattress to you ahead of schedule. We know how frustrating delays can be, so it's great to hear the team came through for you. We look forward to helping you again in the future.
Reply from Land of Beds
Thank you, Paul. We’re really pleased to hear the ordering process was straightforward and delivery was prompt. Enjoy your new purchase!
Reply from Land of Beds
Thank you, Edward. It’s great to hear you're happy with both the product and delivery. We look forward to welcoming you again in the future.
I found the original Premier Inn Hypnos Mattress!
I was looking to source the Hypnos mattress that Premier Inn used before switching to Silent Night and found one called ‘Hypnos Hotel Mattress’ on Land of Beds so ordered one. Well, it didn’t disappoint - the best night’s sleep! The mattress took about a month from order to delivery and I was kept informed throughout. Excellent overall service.
19 April 2026
Reply from Land of Beds
Thank you, Graham! We're so glad the Hypnos Hotel mattress has lived up to expectations. We'll pass your kind words on to the team. Sleep well!
Land of Beds is very confusing?
The Dormeo 8500 mattress is the very best, and Land of Beds price for it was much lower....brill so far! They deliver it L of B in 14 to 21 days, that's good too! And it was available from them! But, then we get an email from Dormeo direct, not L of B, stating that this mattress is in fact is coming from.them, and will.take up.to 28 days to deliver, ie. by the 7/7/26..... Really disappointing as longer than L of B actually stated !!! Are we dealing with Land of Beds or Dormeo, very confused customer???
6 June 2026
Reply from Land of Beds
Thanks for getting in touch. You ordered from Land of Beds and we're your point of contact throughout – the Dormeo email came directly to you because they dispatch this mattress on our behalf.
We're sorry about the confusion over the delivery timeframe. We quoted 14–21 days, and we know a message suggesting up to 28 days feels like the goalposts have moved. We're looking into this with Dormeo and will come back to you tomorrow with an update.
Charley was superb
Charley was superb. Politely greeted us when we arrived and then gave us some space to leisurely lie down on the mattresses. Offered helpful alternatives and then did her best to find a good deal for us. Readily compared the price to other online sellers and matched the price with no hesitation. Made us feel very comfortable. She also took it upon herself to print out some colouring sheets for our two children to help us keep them entertained whilst we were browsing. What more could you ask for?
7 June 2026
Unprompted review
Reply from Land of Beds
Thanks for taking the time to leave a review. We're delighted to hear that Charley made your visit such a positive experience. It's great to know she struck the right balance by giving you space to browse while being on hand with helpful advice and finding the best deal for you. We'll be sure to pass on your kind comments to Charley, and we're sure she'll be thrilled to receive them.
Thanks again for choosing us!
The delivery service I was recommended…
The delivery service I was recommended were absolutely terrible. It let down my entire experience. The delivery service of the bed which was meant to be the exciting part- they REFUSED TO REMOVE the plastic that the bed came with and that the headboard came with. They left a total mess behind in my bedroom where they delivered the bed. They said I did not pay for them to tidy and remove the debris they left behind. I’m wheelchair bound and they were just totally unhelpful .
15 March 2026
Reply from Land of Beds
Thank you for taking the time to leave your feedback. We are very sorry to hear that the delivery service spoiled what should have been an exciting experience.
We're particularly disappointed to learn that the packaging was left behind and that you did not receive the support and consideration you should have, especially given your mobility needs. This is not the standard of service we expect from our delivery partners.
We take feedback like yours very seriously and will be raising your concerns with our delivery partner to ensure they are fully investigated. Please accept our sincere apologies for the disappointment and inconvenience caused.
Unfortunately
Unfortunately, no, your delivery was good, and I got a mattress that was not of good quality compared to its price. You didn't help me when I emailed both of them. I must emphasize to my friends. I don't want them to buy from you.
19 April 2026
Reply from Land of Beds
Thank you for taking the time to share your feedback, Leila. We're really sorry to hear that your experience didn't meet expectations - that's never what we want for any of our customers. We've passed your comments on to our customer service team.
We had a great experience at land of…
We had a great experience at land of beds. Irene super knowledgeable, she showed us a wide range of beds with different budgets. Its great to support a local business. Staff friendly and welcoming. Never felt pressured. Excellent customer service from start to finish . We purchased a new bed and 2 mattresses...Would recommend. Wigan branch.
6 June 2026
Unprompted review
Reply from Land of Beds
Thank you for choosing Land of Beds, Joanne, and for such a lovely review! We'll make sure Irene and the Wigan team know you said so. It's great to hear you felt at ease and well looked after from start to finish. Thank you for the recommendation!
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