On our first visit we were shown all the beds that fit our criteria. We were then emailed with all the relevant information. On our second visit we met with Lucy once again who continued to be very h... See more
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Review summary
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A relaxed environment for choosing a new bed. The staff were helpful, available when we needed questions answering but also happy to let us browse and try out beds without them hovering over us. We ne... See more
Company replied
I had a great experience chatting with Lucy S on the phone this morning. I was completely bewildered by the choice of mattresses but she remained calm and helped me to make an intelligent decision. Hi... See more
Company replied
We had a great experience at land of beds. Irene super knowledgeable, she showed us a wide range of beds with different budgets. Its great to support a local business. Staff friendly and welcoming. Ne... See more
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Company details
About Land of Beds
Written by the company
Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.
At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.
As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.
Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.
Shop Your Way
Online: Explore our full range at www.landofbeds.co.uk.
Call Us: Speak directly to our friendly team at 01928 242829.
Live Chat: Get instant support via our website.
In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.
We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.
We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.
Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.
Thank you for choosing Land of Beds. We're here to help you sleep better.
Contact info
98 Chester Road, WA6 0DW, Helsby, United Kingdom
- 01928 242829
- www.landofbeds.co.uk
4.7
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Wonderful service ordering from Lucy S
Wonderful service ordering from Lucy S. Great customer service
28 July 2026
Unprompted review
Reply from Land of Beds
Thanks for taking the time to share your experience, Pauline. We’ll make sure Lucy sees your kind words.
Customer Service Excellent
Cath was very knowledgeable about beds/mattresses. Helpful, friendly and welcoming. Customer service was excellent. Not pushy, explained and answered our questions.
27 July 2026
Reply from Land of Beds
Thanks for sharing your experience! We’re delighted to hear that Cath was so knowledgeable, helpful and welcoming, and that she took the time to answer all your questions without any pressure. We’ll be sure to pass your lovely feedback on to her!
Spoke to the live chat with a few…
Spoke to the live chat with a few questions on my purchase and they were brilliant!!Ordered online and now awaiting delivery!!Will leave another score when I have received my mattress!!
25 July 2026
Reply from Land of Beds
Thank you, Hazel, for your review! We’re delighted to hear our live chat team was able to help with your questions and that you found the service brilliant. We look forward to hearing your thoughts once your new mattress arrives.
Quick honest service and advice
Quick honest service and advice. been away and delivery quicker than expected but fine
23 July 2026
Reply from Land of Beds
Thanks, Martin, for leaving a review! We’re delighted to hear you found our service and advice quick and honest. Building trust with our customers is incredibly important to us, so your feedback means a lot.
A fine experience
The lady that I spoke to was brilliant, helped, polite and absolutely professional she couldn't have been better, a credit to your company thank you 👍
27 July 2026
Reply from Land of Beds
Thank you again for choosing Land of Beds and for taking the time to share your feedback! We’re delighted to hear that you had such a positive experience - that’s exactly what we strive for. We look forward to welcoming you again in the future.
brilliant service
27 July 2026
Reply from Land of Beds
Thank you so much for choosing Land of Beds and for taking the time to share your thoughts with us. We truly appreciate your feedback and are so grateful for your support.
Exceptional Advice/Service
Julie made the process of ordering my new bed and mattress so easy and exceptional. Her help and advice helped me so much in making my choice. The time she spent answering my questions and advising me on my mattress choice was excellent, at no point did I feel rushed or pressured.
26 July 2026
Reply from Land of Beds
Thanks for sharing your experience. We're delighted to hear Julie made the process so easy and that her advice helped you find the right bed and mattress. We'll be sure to pass on your kind words to her. Thank you for choosing Land of Beds, and we look forward to serving you again in the future.
Land of Beds
Purchased a mattress from here, (Wigan branch). Can only say how satisfied I was with the whole process, from the sales lady (Irene) thru to the purchasing dept. - would highly recommend to anyone looking for bedding / mattresses
24 July 2026
Unprompted review
Reply from Land of Beds
Thanks for leaving a review, Ian. We're delighted to hear you were so pleased with your experience, from Irene through to our purchasing team. Thank you for choosing Land of Beds, and we really appreciate your recommendation.
Very easy to order
24 July 2026
Reply from Land of Beds
Thanks for choosing Land of Beds and for leaving a review! We're so pleased to hear you found the ordering process quick and easy - that’s exactly what we strive for. We really appreciate your feedback.
Great Service and range
Louise was very helpful from the moment we walked in. We explained the mattress we wanted had been discontinued so she showed us around the various options that were similar. No pressure, left us alone to try them all out. Gave us advice on pillows. She was very helpful and knowledgeable.
26 July 2026
Reply from Land of Beds
Thank you, Jeanette! We're delighted to hear Louise provided such helpful, knowledgeable service and gave you the time and space to find the right mattress. We'll make sure your kind comments are passed on to her. We really appreciate your review.
Absolutely fantastic service delivered…
Absolutely fantastic service delivered by Land of Beds over the past few days whilst looking at ottoman bed frames, choosing upholstery and selecting mattresses. Louise provided excellent customer service, was highly responsive - initially via live chat - and supported my final choices by emailing lots of photos of fabrics to suit my colour scheme. Highly recommend Land of Beds.
26 July 2026
Unprompted review
Reply from Land of Beds
Thank you, Jeanette! We're so pleased to hear Louise made your visit such a positive experience. We'll be sure to pass on your lovely feedback to her. Enjoy your new mattress and pillows!
Julie who was so helpful in processing…
Julie who was so helpful in processing the order when the online service faltered
26 July 2026
Reply from Land of Beds
Thank you, Peter! We're delighted Julie was able to help when the online ordering hit a snag. We'll be sure to pass on your kind words to her. We really appreciate your feedback.
Easy to navigate website
Easy to navigate website, just waiting for my bed to get here so I can have a good night's sleep.
23 July 2026
Reply from Land of Beds
Thanks, Patricia! We're so pleased you found our website easy to navigate. We look forward to serving you again in the future.
Reply from Land of Beds
Thanks for choosing Land of Beds and for taking the time to leave a review: We’re thrilled to hear you had a great experience: We look forward to welcoming you again in the future.
Excellent service from a lovely helpful…
Excellent service from a lovely helpful lady (JULIE) who was very capable of answering all my questions - she was not at all pushy - guided me throughout every step of purchasing a new bed - I had so many questions to ask - nothing was too much trouble for Julie to answer - she put my mind at rest with all her incredible knowledge - it was a pleasure to deal with her for start to end - thank you so much
24 July 2026
Reply from Land of Beds
Thanks, Kathleen! We're thrilled to hear Julie made your bed-buying experience so easy and enjoyable. We'll be sure to pass on your lovely feedback to her - she'll be delighted to hear it.
The customer service I received was…
The customer service I received was very good. Helpful, friendly and quick service.
21 July 2026
Reply from Land of Beds
Thanks, Valeri! We're really pleased to hear you received helpful, friendly and prompt service. We appreciate your support and look forward to serving you again in the future!
Easy to deal with
Easy to deal with. Reasonable price with a wide choice of mattresses. Delivered very quickly and communication throughout was excellent. Absolutely no issues. Mattress appears great….cant wait for bedtime!
20 July 2026
Reply from Land of Beds
Thanks for leaving a review! We're delighted everything went smoothly, from choosing your mattress to the speedy delivery. Ee look forward to welcoming you again in the future.
First Class all round
First Class all round. Great selection of beds at great prices coupled with a very friendly helpful customer services. Highly recommended
23 July 2026
Unprompted review
Reply from Land of Beds
Thank for choosing Land of Beds, Andrew, and for taking the time to leave a review. Your recommendation means a great deal to us. Enjoy your new bed, and we look forward to helping you again in the future.
Friendly delivery staff
Friendly delivery staff, Darren and Tony were brilliant, so helpful, delivery was on time.
23 July 2026
Unprompted review
Reply from Land of Beds
Thanks for choosing Land of Beds and for taking the time to leave us a review, Ken. We really appreciate your kind feedback and are delighted to hear you had a positive experience. We look forward to welcoming you back in the future.
Early days, but hoping for the best!
I would make this 3.5 stars if I could. The product we bought looks to be ideal, but time will tell. The ordering experience was straightforward & the courtesy call afterwards was appreciated. We were taken by surprise to be told when our delivery date & time would be. We had hoped we would be able to discuss & agree upon that over the phone, but it wasn't the case. We were disappointed that there was no opportunity to request delivery and assembly of our sofa bed, even at an additional cost to us, which we would gladly have paid. There are always ways around these things tho, so basically, so far, so good 🤞
20 July 2026
Reply from Land of Beds
Thanks for taking the time to share your feedback, Denise. We're pleased to hear the ordering process was straightforward and that you appreciated the courtesy call. We also appreciate your comments about the delivery arrangements and assembly option, as they help us understand where we can improve.
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