LANDMARK MORTGAGES LIMITED Reviews 

A closed book lender initiated by the UK Government to hold all clients in triple fixed APR mortgage with no change of mortgage deals or option to leave the lender and find a suitable mortgage provider.
Landmark was the successor of NRAM who sold majority of mortgages, trapping their own customers for 2 decades despite being rescued by the British Tax paper.

Star because I have to. Never use this mortgage company ever. I paid 22 year with no default at all, I even paid more than my monthly payments when I was made redundant. Yet I had 3 years left, fell in to a bad time after losing me job, still paid it and the took me to court and took my family home away because I suffered depression. Lost my farther and the payments were short by £50.

Staff have no customer service skills at all. After my house was been taken they called me asking if they could help me and put in a welfare call for three months. Sorry not even a mortgage company never mind a doctors.

Staff are rude, unless and no help. The phone line says ‘we want to help’ do they no STAY AWAY complete joke and will make you homeless like I am !!!!!!!

Please avoid this 'company'
How they are even allowed to exist and operate is way beyond my comprehension. Clueless staff, (literally) I had to tell them what I was paying, when and why, the threatening letters continued for over two years after the passing of my mother. They still owe me money now, which I have in writing from them. What a surprise, they haven't paid. One star is a massive over rating from for a completely inept 'organisation' which wouldn't comprehend the meaning of the word. Please AVOID

I believe the closed-book lending model used by Landmark Mortgages causes serious and ongoing consumer harm and should not be permitted to continue without reform. I was transferred to Landmark without my consent and have been left trapped as a mortgage prisoner, paying high interest with no ability to switch, reduce the debt, or escape. This is not fair treatment of consumers and raises serious regulatory and human-rights concerns.

Been ripped off on high rate SVR for years. At one point were being charged 9.3% interest. Best day was paying off my mortgage and getting landmark mortgages out of our lives.

Terrible company. Has anyone out there ever had an honest and helpful response from them? They are beyond awful. Exploiting the bereaved and financially vulnerable seems to be their business model.

inherited house after my dad passed away with £5000 left to pay, they refused payment from me and even after probate still refused payment and adding interest for over a year and 4 months stalling my lawyer so they can continue charging interest...stay away from these robbing criminals.

Trapped in a mortgage ,terrible customer services, charges if you fall behind due to their increased rates of interest and only having a short time to pay it off due to notheren rocks failings . Landmark charged £40 every month we struggled to pay .. they only made 40,000 in intrest from us and let's be real these guys are part of the problem ,they wanna make it as hard as possible for hard working honest people have any possession . 1.2 rating is generous . Total shit show

This is a fraud center. They would’ve gotten away with my money if not that the title had intervened on time and got my funds back .

I got lumbered with this company when Northern Rock collapsed. I’m stuck with them as I cannot get a mortgage elsewhere, because they take into account the mortgage payment from these which is extortionate. They increase the interest rates regularly, even when the rates have come down. I barely have a life because most of my money goes on the mortgage, my circumstances changed and the mortgage has pretty much doubled, if not more, since I took it out, so I’m stuck with them with no hope of getting out.

Absolutely the Parasites! Add interst on first of ea month
Stuttering idiot I dealt with couldn’t explain the £475 they added no justification Robot
Glad I sold it this Wednesday gone and hopefully free of the inhuman excuse of a robbing company
They’re so WEF :
Klaus Schwab : You’ll own nothing and be happy , which I will be happy one I get this carbuncle from around my neck ☠️👿💩

Good news @ last we are finally rid of Skidmark/landmark mortgages aka northern rock. This cancerous company with its rip off interest rates is absolutely awful, good F##k#ng riddance!!!

Landmark have increased their SVR again, despite the reality that interest rates have gone down, the increase to 8.39 results in more than a 10% increase on the monthly payment which raises them to nearly 50% of my net income, and I'm trapped with them. They are literally bleeding their prisoners for profit in the last few years of the mortgage like gangster criminals and there's nothing we can do about it. Selling my mortgage to Bloom is likely another kind of financial tricky, and can I expect any better treatment from them? I seriously doubt it! They are an absolute disgrace.

Terrible, just like nram selling the mortgage on. I literally have 3 months left
on this mortgage and they are selling it on. By the time the new company have stopped sending introduction letters, it will have come to an end. I would like to know what incompetent person was responsible for this transfer, from the beginning when Northern Rock went bust?

Previous company names.....
74 officers / 69 resignations...

LANDMARK MORTGAGES PLC 18 Jul 2016 - 18 Jul 2016.

NRAM PLC 16 May 2014 - 18 Jul 2016.

NORTHERN ROCK (ASSET MANAGEMENT) PLC 31 Dec 2009 - 16 May 2014.

NORTHERN ROCK PLC 30 Oct 1996 - 31 Dec 2009....

Total RiP 0FF COMPANY THAT DOES NOT GIVE A SH!## ABOUT ITS CUSTOMERS. 10 PLUS YEARS OF RiP 0FF RATES TO COVER THIS VULTURE COMPANY FAILURES....

Excellent experience speaking with Malcolm in the specialist team, understanding, caring, professional and thorough. A credit to Landmark, thank you Malcolm. Mr& Mrs Bagshaw

Of course they are bad (as are the company that administers the accounts..can’t recall their name!) as they have zero incentive to keep a customer happy. They administer a Closed Book mortgage account and are viscous, deceiving, vindictive and obfuscate at every opportunity. I advise everyone to raise a complaint about their behaviour as I find that the vast majority are upheld which proves they are that bad in reality.

Just called landmark to see why when instrest rates have gone down but my mortgage hasn't and they said I've got to wait for a letter ..no understanding of how hard its been paying such a high mortgage..I just think its wrong that banks have lowered instrest rates but landmark have left customers paying incorrect higher instrest..I honestly just can't wait to get another mortgage company that dont rip you off , understand and don't carry on charging you higher instrest when it's gone down ..thanks again landmark

Unfortunately anyone who was ex NRAM or TSB to B&B will be sold off to someone like this, other examples are Heliodor, Topaz Finance, Rosina Mortgages etc, the list is almost endless, they are all shell companies for larger vulture funds like Cerberus capital, who the UK Government simply sold off debt to. They all charge huge above standard SVRs, simply because they legally can, it punishes the most vulnerable, financially distraught people, but these companies won't care,they purchased debts at roughly 4%APR and recover from mortgage holders at roughly 9% APR giving them a 100% profit at your expense and suffering

Do everything you can through a financial advisor or specialist lender
like Bluestone to get away from these vulture companies ASAP, as they will do nothing to help you, they are simply interested in extraction of your money and profits regardless of the personal impact to your life

I got out away from Landmark with all the problems people have highlighted in these posts using a specialist lender on a fixed rate of 3.5% and am now back with mainstream banks on another fix of 4.5% until 2026 saving me over £1400/month in crippling interest

My interest rate is at 9.15% its disgusting and last week the interest rate got cut but this company has FAILED to pass this onto its customers! When interest rates where going up we got a letter within 3 days! telling us our mortgage is going up!!