Lampspares Reviews 

3,404
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Over the past few years I have made several purchases from Lampspares. I am a private customer so I am only able to review the side of the company that deals with the general public. This... See more

Rated 5 out of 5 stars

Lots of choice on website for fixing our lamp. The antique brass bayonet cap switched lampholder was more plasticky than it looked but does the job. The fabric cable finished the lamp off nicely but i... See more

Rated 5 out of 5 stars

Ordered an "antique" metal lamp holder looks great and is well made, saved a nice old lamp from the bin, cuts down waste, saves money. Used the standard delivery but it arrived in reasonable time. G... See more

Rated 5 out of 5 stars

I 'inherited' several lamps from France and wanted to be able to modify them safely for the UK. I started up with inadequate vocabulary and skills. Richard gently coached me through until I could arti... See more

Company details

  1. Lighting Store

Written by the company

We sell thousands of parts and accessories to repair,restore or create your own light fittings. From our popular bottle light kits down to the stunning braided fabric cables.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

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3 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from LampSpares

Excellent service from LampSpares. I bought two of the bottle conversion kits in Oct 2020. I had the bottles ready to go and just needed to get the kits and drill bit to drill through the glass.

Fast forward to April 2021, when I finally got around to do this. I had opened one of the packs, when they were delivered, to have a look at how it would go together. When I opened the second pack I discovered the little plastic grommet that goes in the drill hole was missing.

I contacted LampSpares and they confirmed what I needed and sent the missing part.

Really pleased with the service. It had been quite a few months but they still came through.

Ohh, and the bottles look great now. If you don't want the trailing cable, this is the place to go for a kit.

3 May 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Wow, so nice to experience great customer service!! I was making a lamp out of an old tripod and wasn't 100% sure what I needed. Rang them up and spoke to a really helpful chap who talked me through exactly what I needed to do, and what I needed to buy. Will definitely use them again. Thank you

16 April 2021
Unprompted review
Rated 5 out of 5 stars

BRILLIANT CUSTOMER SERVICE

I have to compliment lampspares.co.uk on their brilliant customer service. I had brought a lamp on ebay which need rewiring and I decided to have a go myself. Lampspares website had lots of really helpful advise and videos. Working out the parts to buy was simple and I love that I could buy parts of them already fitted together to make it easier for me. They arrive quickly, well packaged and exactly as expected. I had one question about the final installation and when I contacted them they replied quickly and were very helpful. It is so nice to deal with a company that gives such good customer service. I would highly recommend them to others and I know I will be back to buy more wiring to do more lamps !!

12 April 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, have used them before and will definitely be using them again. I have used the website but if you are not sure ASK they hold a large stock.5 star service.

1 April 2021
Unprompted review
Rated 1 out of 5 stars

Cheap plastic components with poor instructions

I ordered lamp holder kit 11 for 28 to 30mm holes from this company. The kit arrived in good time BUT the accompanying instructions DID NOT match the components! I screwed the bottom section of the lamp-holder into the bung to check that these components fit correctly. Guess what, it's impossible to unscrew the parts once connected! No warning in the generic, poorly written instructions that this would happen. Avoid this company and it's poor components like the plague!

30 January 2021
Unprompted review
Lampspares logo

Reply from Lampspares

Hi, Sorry to hear this. I have just checked our ticketing system but cannot find any communication from you it's a shame as if you had contacted us we would of sent a video on how to unlock the lampholder which is very straight forward.
All our components comply to the latest CE certification and BS standards including all of our kits are fully tested and tried by qualified electricians.
They also come with instructions and big writing on the front stating further information can be found on our help centre. All of our components are to be installed by a competent person as you are dealing with mains voltage as stated on the front of all of our instructions. If you cannot work something out, please get in touch we don't bit we are friendly people and will help wherever we can.
If only you spent the time contacting our technical team instead of trying to warn people that we are like the plague, then you would have a stunning working light fitting working within 10-15mins :-)
If you don't want to get in touch, please please do get in touch with a qualified electrician as I would not want you to hurt yourself as you are dealing with mains voltages that can kill!
Thanks Richard
P.S if you do contact please od ask for me as I will help you as much as possible.

Rated 5 out of 5 stars

Ordered an "antique" metal lamp holder…

Ordered an "antique" metal lamp holder looks great and is well made, saved a nice old lamp from the bin, cuts down waste, saves money. Used the standard delivery but it arrived in reasonable time. Great selection, looking for an excuse to order some of the fancy cable...
The website is a maze though it could use a hierarchical menu and improved product categorisation and it's a little bit weird that you don't do lamp shade adapter/reducer rings..
edit: you do have shade adapters! See my point about the website..

18 December 2020
Unprompted review
Rated 5 out of 5 stars

These guys are QUICK!

These guys are QUICK! I ordered 4 lamp kits at 16:30, paid the extra for 1-2 days delivery.
They arrived next morning! NEXT MORNING!

The lamp kits are perfect for my projects, great quality and they look great.

21 October 2020
Unprompted review
Rated 5 out of 5 stars

I 'inherited' several lamps from France…

I 'inherited' several lamps from France and wanted to be able to modify them safely for the UK. I started up with inadequate vocabulary and skills. Richard gently coached me through until I could articulate my needs. He then recommended solutions consistent with my skills and attitudes. Finally he provided excellent products at better prices than I had seen anywhere else. He even managed to add one extra item that I had previously missed. He only let me down by, unsurprisingly, not knowing anyone who could provide equivalently excellent service for clocks. This is a company that reminds me how great it feels to deal with a company that cares about their customers and their products. I'll buy again. Many thanks.

5 October 2020
Unprompted review
Rated 5 out of 5 stars

Very high praise for this company

Very high praise for this company - the item (lamp connector to turn bottle into a lamp) arrived quickly and was easy to set up. Customer service and communication was also top notch. Really recommend!

9 July 2020
Unprompted review
Rated 5 out of 5 stars

Now on my 4th bottle lamp kit in lockdown

Now on my 4th bottle lamp kit during lockdown (donated bottles!) - a few niggles on the first bottle but their website helped solve them and the recipient was very pleased/impressed! A fine honest company, great product range and fair pricing...delivery was prompt all things considered. I’ll be making more lamps!

9 May 2020
Unprompted review

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