Lambay Irish Whiskey Reviews 

202
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

The delivery procedure was clear and trackable. I received a message from Lambay Whiskey just after I placed one of my orders, relating to a promotional offer. There was a little bit of a mix up over... See more

Company replied

Rated 5 out of 5 stars

Product was delivered promptly. Packaging looks great. I haven’t consumed the product yet but it looks good on display. My main disappointment was that I was promised a complimentary pair of puffin so... See more

Company replied

Rated 5 out of 5 stars

Their adverts on my Instagram made me remember a last minute Christmas gift for my Whisky loving husband. I ordered on the 19th of December and received the beautifully packaged bottles 3 days later,... See more

Rated 5 out of 5 stars

SuperI purchased a bottle of Lambay Small batch blend whiskey for the seoncd time looking forward to the taste. I do like the aging of the Cognac barrell whcih leave a long beautiful after taste on t... See more

Company replied

Company details

  1. Liquor Store
  2. Alcohol Manufacturer
  3. Distillery
  4. State Liquor Store

About Lambay Irish Whiskey

Written by the company

Due to logistics issues, we are temporary suspending our expeditions. Please bear with us during this time, we hope to resolve this soon.

Once upon a most unusual island, two entrepreneurial spirits from two very old families decided to form a unique partnership. Together, they’d make a whiskey. But not just any whiskey – their whiskey would be one of dynasty and devilment, of rarity and refinement, unique tasting and masterfully crafted.

Eccentrically curious, independently sourced, bourbon-barrel matured and always cognac-cask finished, Lambay Whiskey’s unique taste is attributed to the expertise of blending and maturation using French oak hand-selected Cognac casks carried across the sea from the world-renowned cellars of Camus, France.

Best-in-class Shipping

FROM MONDAY TO FRIDAY: preparation and shipping on the same day for orders placed before 3PM.

SATURDAY AND SUNDAY: packing and shipping on Monday.

PROTECTING YOUR BOTTLES: all our bottles are secured in ergonomic and recyclable packaging which provides optimal protection during transport.

Delivery with SO COLISSIMO (at home, post office or pick-up station):

- In France from €8

- Internationally from €13

More details

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En raison de problèmes logistiques, nous suspendons temporairement nos expéditions. Nous vous prions de nous excuser durant cette période, nous espérons pouvoir résoudre ce problème rapidement.

Une livraison de qualité, rapide et sûre

DU LUNDI AU VENDREDI : préparation et expédition le jour même pour les commandes passées avant 15h.

SAMEDI ET DIMANCHE : préparation et expédition le lundi.

PROTECTION DES BOUTEILLES: toutes nos bouteilles sont sécurisées dans des emballages ergonomiques et recyclables qui assurent une protection optimale lors du transport.

Livraison via LA POSTE - COLISSIMO (chez vous, en bureau de poste ou point relais):

- En France à partir de 8€

- À l'international à partir de 13€

Plus de détails


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

202 reviews

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4.5

All reviews

(202)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

A disappointing experience!

I’ve been interested and watching the development of Lambay Whiskey. Ordered some as a gift for a friend. Turns out it’s shipped from France. It never arrived as it was seized by customs. You just couldn’t make it up.

15 July 2022
Rated 1 out of 5 stars

Product came from france, was seized by customs in Ireland

I ordered a bottle with 2 glasses for my husband for fathers day. Address said Dublin. In the small print at the bottom of the invoice the address is in fact France.
Due to this, the order was seized by customs on arrival into the country. Following which import duty had to be paid. Although the product is fine, there should definitely be a clear pop up when ordering to state this product is coming from out Ireland and will most likely be seized by customs on arrival, after which you will receive an official letter and be quizzed as to whether or not you import whiskey regularly!!

14 July 2022
Rated 1 out of 5 stars

Ended up having to pay excise duty to…

Ended up having to pay excise duty to revenue for a product I thought was Irish and was being delivered within Ireland. How wrong was I and it was so embarrassing too.
There is no clear information on Lambay Whiskeys website that you have to pay excise duty when you are getting their whiskey delivered within Ireland. Won't be buying off their website again.

8 July 2022
Rated 5 out of 5 stars

exellent packing

exellent packing, the box i recived was thoroughly beat up but the content was unharmed.

30 June 2022
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Dear Sivert,

Thank you very much for your kind feedback.
Have a great day.

Lambay Whiskey Team
shop.lambaywhiskey.com

Rated 1 out of 5 stars

DO NOT BUY - HIDDEN EXCISE DUTIES

I placed an order on the Lambay Whiskey website for a father's day gift on 7th June for delivery in Ireland. There is a brief mention on the website that orders are currently shipping from France due to 'logistical reasons' but I paid no heed as I am not a Customs & Excise expert.
I received a letter w/c 13th June from Revenue, stating that my goods had been seized on arrival in Ireland due to excise duties not being paid.
At no point during the checkout process is it made clear that the Irish Whiskey being sold by this Irish company would be subject to additional duties in Ireland. There is a classic get out of jail disclaimer at the very end of the Shipping page but again this does not state that orders to Ireland would be subject to additional duties.
I have had to deal directly with Revenue to secure the release of my goods and pay the additional excise duties direct to Revenue.
When I contacted Lambay about this, the Customer Support people merely pointed me to the bottom of the Shipping page which states that they can't be held responsible for 'confiscation by local customs in the receiving country'.
Be warned - those 'reasonable' prices found on the Lambay website do not include local duties and you could be forced into substantial extra cost and time to secure the release of your goods.
I would strongly disuade anyone based in Ireland from ordering from this website.

21 June 2022
Unprompted review
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Dear Sir,

Please accept our apology for the inconvenience.We are actually looking for a warehouse in Ireland and we hope to find it very soon.

We will also clarify the information regarding the Excise Duty on our website because it may be difficult to find it at the bottom of the page on our website.

Please be advised that the refund of your order has been processed.
We just have sent you an email to follow-up on the situation.

We wish you a very good day and we apologize again for this unpleasant experience.

Kind Regards,
The LAMBAY WHISKEY Team

Rated 5 out of 5 stars

Easy ordering and Quick delivery

Easy ordering and Quick delivery
Well packaged.

2 June 2022
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Dear Breen,

Thank you very much for your kind feedback.

Have a great day.

Lambay Whiskey Team
shop.lambaywhiskey.com

Rated 5 out of 5 stars

Excellent product

Excellent product, prompt delivery, 👍

25 May 2022
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Hello Maurice,

Thank you for your kind feedback.
We wish you a nice tasting.

The Lambay Whiskey Team
shop.lambaywhiskey.com

Rated 5 out of 5 stars

Great service

Great service. Easy to use web site. Prompt delivery. Could not have been any easier.

8 May 2022
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Hello Andre

Thank you for your kind feedback.
We wish you a nice tasting.

The Lambay Whiskey Team

Rated 5 out of 5 stars

Very helpful with queries prior to…

Very helpful with queries prior to purchase, and excellent service

8 May 2022
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Dear Ann,

Thank you so much for your feedback.

Our team is working hard to provide you the best quality service.

Have a nice tasting.

Lambay Whiskey
www.lambaywhiskey.com

Rated 5 out of 5 stars

Outstanding customer service and very…

Outstanding customer service and very impressed.
Product itself was given as a special gift and feedback was very enjoyable and unique.

6 May 2022
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Hello,

Thank you very much for your kind feedback.

Have a great day.
Lambay Whiskey Team
shop.lambaywhiskey.com

Rated 3 out of 5 stars

The whiskey is very good

The whiskey is very good. However I placed 2 separate orders in the past month. The first order was sent to the billing address instead of the delivery address. This was rectified by the company and they gave a bonus gift of glasses
The second order was really delayed, I had to follow up myself and see what the delay was. The order was placed on 15 th and not delivered 30 th March

4 April 2022
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Hello,

We are very sorry that the delivery took longer than expected. Unfortunately, we cannot control this.
We are delighted, however, that you appreciate our whisky.

Kind Regards,

The Lambay Whiskey Team
shop.lambaywhiskey.com

Rated 3 out of 5 stars

As a Jameson drinker the taste and hint…

As a Jameson drinker the taste and hint of cognac was not to my husband's liking. The bottle engraving and packaging were an excellent idea but unfortunately the whiskey did not hit the spot.

31 March 2022
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Hello Audrey,

We are sorry that your husband does not appreciate the WHISKEY SMALL BATCH BLEND 40° yet highly appreciated by our customers.
We wish you a good day,

Lambay Whiskey Team
shop.lambaywhiskey.com

Rated 5 out of 5 stars

Lambay whiskey.

Quality whiskey. Beautifully presented. Super quick delivery. Will shop at Lambay whiskey again.

31 March 2022
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Hello Derek,

Thank you so much for your feedback. Our team is working hard to provide you the best quality service.

Have a nice tasting,
The Lambay Whiskey Team

Rated 5 out of 5 stars

I recently purchased this whisky

I recently purchased this whisky. I must say I was very impressed with the taste of it.. never had it before. I certainly will purchases again.. glasses are lovely too... pity u could not get a little freebie to encourage you to buy more... extra glass etc...

29 January 2022
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Hello,

Thank you very much for your kind feedback.

Have a great day.
Lambay Whiskey Team
shop.lambaywhiskey.com

Rated 5 out of 5 stars

Lambay is amazing, really unique flavour.

The most important thing is that whiskey is amazing, really unique flavour.
Excellent service, arrived really quickly. The box was sturdy and it was and very securely wrapped so no worries about the items inside.
Love the design of the bottles, and the wrapping paper they came with.
The mule mugs are really high quality, and very cool. Nice bold Lambay logo on the front.

13 January 2022
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Hello,

Thank you so much for your feedback. Our team is working hard to provide you the best quality service.

Have a nice tasting,
The Lambay Whiskey Team

Rated 5 out of 5 stars

A truly unique brand of whisky with a…

A truly unique brand of whisky with a very distinctive tast that is well balanced and full flavored

12 January 2022
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Dear Roy,

Thank you so much for your feedback
We wish you a nice tasting.

Lambay Whiskey
www.lambaywhiskey.com

Rated 5 out of 5 stars

Great whiskey and excellent delivery

Great whiskey and excellent delivery. Highly recommended

10 January 2022
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Dear Brett,

Thank you so much for your feedback. Our team is working hard to provide you the best quality service.

Have a nice tasting,
The Lambay Whiskey Team

Rated 5 out of 5 stars

Excellent service

Excellent service, my delivery of Lambay whiskey arrived in Germany in time for Christmas.

7 January 2022
Lambay Irish Whiskey logo

Reply from Lambay Irish Whiskey

Dear Jeannine,

Thank you so much.
Have a great day.

Lambay Whiskey Team
shop.lambaywhiskey.com

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