LaLa Daisy Reviews 

29
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Not New The items I purchased were not new - which explains the great price. I know this because new products I've purchased from the manufacturer are wrapped in plastic. I'm taking two stars becau... See more

Rated 5 out of 5 stars

This is my second order with LaLa Daisy. I really like this company because they seem to care about what the client receives. Each time the items were beautifully packaged, authentic and arrived so... See more

Rated 1 out of 5 stars

After considering buying TrueFitt and Hill cologne from this site, it's clear from the comments that there's a risk the product will be "seconds" or shop-ruined (sat in a truck in the sun for a week,... See more

Rated 5 out of 5 stars

LaLa Daisy is the BEST! I stumbled upon LaLa Daisy a few years ago and now never want to live without it! They offer top tier beauty products at a fraction of the price. I thought i hadn’t received a... See more

Company details

  1. Beauty Product Supplier

Information provided by various external sources

LaLa Daisy brings you premium products at affordable prices! Shop Discount cosmetics, makeup, hair, and skin care products at LaLa Daisy and save 20% to 60% on all your favorite brands!


Contact info

3.9

Great

TrustScore 4 out of 5

29 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

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3.9

All reviews

(29)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This place is legit

This place is legit! I just received my order of Redkin one united in 4 days and saved a ton of money! I'm so happy I found this site!

7 October 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a shampoo that did not live…

I ordered a shampoo that did not live up to its description or expectation. When I called customer service to ask about how to return the item I used once (spoke w/Tara) I was advised they DO NOT take returns. This was my first order and will def. be my last.

13 August 2020
Unprompted review
LaLa Daisy logo

Reply from LaLa Daisy

We're sorry that you did not like the product that you purchased. After reviewing this matter, I see that we followed the stated return policies that are clearly posted on our website. We do not accept returns on products that have been used. This is an industry-standard policy used by most eCommerce beauty product websites.

Rated 5 out of 5 stars

LaLa Daisy is the BEST

LaLa Daisy is the BEST! I stumbled upon LaLa Daisy a few years ago and now never want to live without it! They offer top tier beauty products at a fraction of the price. I thought i hadn’t received a shipping tracking number once (it was in my junk mail) and had to call and was able to speak a REAL person on the other side of the phone without dealing with automated messages. Their customer service is superb and my shipments unusually arrive 2-3 days from placing my order! Seriously, what’s not to love?! Thank you LaLa Daisy for keeping my skin glowing!

30 May 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I was hesitant to order from Lala daisy at first because the prices seemed too good to be true, but this is the real deal! Everything, I got from this website has been sealed, legit and came pretty fast! I can’t recommend laladaisy enough!

22 January 2020
Unprompted review
Rated 5 out of 5 stars

I am surprised to read so many…

I am surprised to read so many negative reviews. I have been shopping LaLa Daisy for over a year and I have never had a problem. My order is always correct and arrives in a timely matter. Can’t write about customer service as I have never had any need to use them. Mg

21 January 2020
Unprompted review
Rated 1 out of 5 stars

Sketchy sketchy site! Do not give them your credit card!!!

Do not order from here. It's sketchy. I bought shampoo and conditioner for a price that was WAY below market value. Amazing deal, right? Well, they lost the order, no tracking, nothing, they never sent me so much as a confirmation email... as if it never even happened. I contacted them several times and they said it never happened. OK, I thought I was going crazy for a moment so I checked my bank account and THERE IT IS! A confirmation that they placed a charge on my card. Luckily, I was able to stop it but ugh now they have my credit card info. Not sure if they just decided not to send or what. It turns out that if a website has prices that are too good, then they probably are. Save yourself the struggle.

31 December 2019
Unprompted review
LaLa Daisy logo

Reply from LaLa Daisy

Zoya,

I apologize for the experience that you mentioned in your review. I would love to help you out with this situation. Unfortunately, we can find no record of you ever ordering from us before. We also have no record of you ever contacting our customer support team, or any record of you disputing the charge with any credit card company. Are you sure that you ordered from LaLaDaisy.com? If so, can you please contact us at Service@LaLaDaisy.com and provide the order number or any other information that we might use to find your order? If you ordered under a different name please also provide that as well.

As I said, we are anxious to help but we just need some more information to trace the transaction and make this right for you.

Anxious to help,

Customer Service Team
LaLaDaisy.com

Rated 1 out of 5 stars

I ordered a Foreo Luna Play Plus Facial…

I ordered a Foreo Luna Play Plus Facial Cleansing Brush from LaLa Daisy but the wrong item was shipped to me. I was instructed to return the incorrect item but then LaLa Daisy rejected the return!!!

18 September 2019
Unprompted review
LaLa Daisy logo

Reply from LaLa Daisy

First, let me assure you that we pride ourselves in excellent customer service and I’m sorry we fell short of your expectations in this case. I have reviewed the details of your return and I can see that we could have handled this situation a little better. There definitely was some confusion on our part in comparing the product that you returned to what you ordered. I do see that once we fully understood the situation, that we did issue a full refund. I see that from the time we received your return until we issued the full refund was 2 days. Normally we are faster than that, so I do apologize for the inconvenience.

Rated 1 out of 5 stars

I had high hopes...

I had high hopes for this shopping website I recently discovered. I ordered Image face spf cream but unfortunately the expiration was only 4 months, not long enough to use the product. Sad to say that in this circumstance they wouldn't pay for a prepaid shipping label unless I opted for store credit instead of a refund. The cost for me to pay for return shipping would have been half the amount of my entire order. Lesson learned. Just wish I knew this before doing business with them. Side note, It seems to be my experience that anytime I order off a Facebook ad I am always disappointed.

12 September 2019
Unprompted review
LaLa Daisy logo

Reply from LaLa Daisy

I apologize for the experience you had in requesting a refund. I can see that while you ordered these sample-sized products in September, you actually bought these as Christmas gifts. You expected the expiration date to be well beyond Christmas, when in fact, the samples would expire in February. I admit that we could have been more understanding of this and issued you a prepaid return label rather than a non-prepaid return label. If you would like to contact us again, we can issue you a prepaid return label as requested.

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