Very elegant company beautiful products The quality of their slippers is unlike any others and they look fabulous on. All their slippers (summer and winter ones) are gorgeous. The brooches they atta... See more
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Beautiful slippers. I have bought many over the years for myself and for gifts and the quality is always amazing. Everyone always complements them and the fact the broaches can detach if needed allow... See more
Company replied
Absolutely first class customer service from Chantelle today, she really went above and beyond when helping me with an exchange. I love everything about this company. The slippers are top quality a... See more
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I ordered 2 pairs of classic slippers for gifts for my 2 best friends. They arrived quickly, beautifully packaged and looking even nicer in real life. Absolutely gorgeous quality slippers and the br... See more
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Company details
Written by the company
Welcome to Laines London, where comfort meets luxury in a collection designed for the modern woman. As a British company, we began our journey with exquisite slippers and have since evolved into a full range of couture fashion and accessories. Our in-house design team designs each piece with care, ensuring that every look empowers you from morning to evening. At Laines London, we prioritize femininity, effortless style, and wearability, conducting regular fit tests and rigorous quality control to ensure that our fashion and footwear embrace you in a comfort. We are proud that Laines London is an all female run brand
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4.7
Excellent
390 reviews
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Reply from Laines London
Thank You so much :)
F/O slippers are perfect!
I was excited to get these for a bestie's birthday- they are perfect! Actually very pretty and comfortable. Size was great. The shipping was a bit wonky to the US, the address I input for the order did not translate well to the DHL delivery and it ended up delayed for several days. Other than that SUPER HAPPY with the purchase!
29 September 2025
Reply from Laines London
Thank You so much :)
Perfect product and fast shipping
Great product — it never disappoints. And the communication around shipping coupled with the lightning fast shipping makes it wonderful to shop direct.
3 October 2025
Reply from Laines London
Thank You so much :)
Reply from Laines London
Thank You so much :)
Great choices free shipping and fast…
Great choices free shipping and fast delivery.
Beautiful beaded options.
3 October 2025
Reply from Laines London
Thank You so much :)
Beautiful products- the only slippers…
Beautiful products- the only slippers the recipient will wear. Speedy delivery too.
27 September 2025
Reply from Laines London
Thank You so much :)
Beautiful product and beautifully…
Beautiful product and beautifully packaged thanks
23 September 2025
Reply from Laines London
Thank You so much :)
Absolutely beautiful
Absolutely beautiful. They are a present for my daughter - I know she will love them.
26 September 2025
Reply from Laines London
Thank You so much :)
Reply from Laines London
Thank You for your lovely feedback - it is greatly appreciated
I've bought four pairs of slippers and…
I've bought four pairs of slippers and my last order which was two pairs I didn't get any badges and they are both going to be christmas pressies
27 September 2025
Reply from Laines London
Hello Dawn,
As mentioned in our previous email correspondence, you have received exactly what was ordered from our website. We offer a wide variety of slipper styles, and not all of them include brooches. The pairs you selected are not shown with brooches, nor does the product description indicate that they come with any.
As previously stated, if you would like to return the unworn slippers for a full refund so that you can reorder a pair that does include brooches, we would be more than happy to assist you with that process.
Additionally, please note that we have, in the past, offered free gifts with certain orders — sometimes including a set of brooches. However, that promotion ended on September 1st, which may be the reason for the confusion.
Kind Regards
Chantelle
Slippers
Quality nit as good as i thought it be and packaging needs sorting out bought these fir presents the mesh bags shouid be same color as slipper and expected my two pairs to come in own box iv now got to find boxes for slippers make them look like a good present
26 September 2025
Reply from Laines London
We’re sorry to hear you were disappointed with the complimentary organza bags.
These are provided in our signature brand colours, and unfortunately, we’re unable to offer a variety of colour options for our packaging at this time.
Our slippers are shipped in strong, durable boxes designed to protect them during transit. We do not use individual shoe boxes, as this helps us keep costs down and pass those savings on to our customers. We include full details about our packaging on our website to ensure transparency, but we’re sorry if this was missed.
We currently don’t offer gift packaging as standard, but we truly appreciate your feedback and will definitely consider offering gift boxes as an optional extra in the future.
Thank you again for your order and for taking the time to share your thoughts.
Reply from Laines London
Thank You for your lovely feedback - it is greatly appreciated
Bit slow on delivery but worth the wait…
Bit slow on delivery but worth the wait - beautiful soft jumper that stands out from the crowd - will dress up or down really well depending on what it's worn with. Very happy.
12 September 2025
Reply from Laines London
Thank You for your lovely feedback - it is greatly appreciated
Sizes are much bigger the stated
Sizes are much bigger than stated. No free of charge returns offered. Price value poor.
13 September 2025
Reply from Laines London
Thank you for your feedback — we're genuinely sorry to hear that you were disappointed with your shopping experience.
We do our best to provide detailed product information, including a size guide available on our website, to help customers choose the correct fit. If there’s ever any uncertainty, our customer service team is always happy to assist before a purchase is made.
We also make our shipping and returns policy clear and accessible online, as we understand how important this information is when making a decision. While we’d love to offer free returns, as a small business this unfortunately isn’t something we’re able to provide unless the item is faulty — a practice that is increasingly common across the industry.
We truly value your feedback and will take it on board as we continue to improve. If there’s anything else we can help with, please don’t hesitate to get in touch
Absolutely first class customer service…
Absolutely first class customer service from Chantelle today, she really went above and beyond when helping me with an exchange.
I love everything about this company. The slippers are top quality and the staff are brilliant. Would highly recommend!
17 September 2025
Unprompted review
Reply from Laines London
Thank You so much for your feedback it’s truly appreciated 🩷
Brilliant service and very helpful
18 August 2025
Reply from Laines London
Thank You so much for your feedback it’s truly appreciated 🩷
Christmas gifts
Christmas gifts. Shopping early.
Quality looks great. Very nice exited to gift them.
15 August 2025
Reply from Laines London
Thank you for your feedback it is truly appreciated 🩷
The classic slippers are wonderful and…
The classic slippers are wonderful and so comfortable!
The customer service is impeccable.
I received feedback on my questions immediately.
Highly recommend.
These are my favorite gifts to give.
15 August 2025
Reply from Laines London
Thank you for your feedback it is truly appreciated 🩷
Reply from Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Will be ordering again!
Fast delivery - order has arrived and I am so happy. Definitely worth the price. Purchased as a gift for my mum and I know she will love them.
Will definitely be ordering again x
30 August 2025
Reply from Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
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