Very elegant company beautiful products The quality of their slippers is unlike any others and they look fabulous on. All their slippers (summer and winter ones) are gorgeous. The brooches they atta... See more
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Welcome to Laines London, where comfort meets luxury in a collection designed for the modern woman. As a British company, we began our journey with exquisite slippers and have since evolved into a full range of couture fashion and accessories. Our in-house design team designs each piece with care, ensuring that every look empowers you from morning to evening. At Laines London, we prioritize femininity, effortless style, and wearability, conducting regular fit tests and rigorous quality control to ensure that our fashion and footwear embrace you in a comfort. We are proud that Laines London is an all female run brand
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Very positive experience & I was VERY pleased with my purchase.

Reply from Laines London
Easy to order. Beautiful handbag delivered quickly. Love Laines London. I always get orders quickly and well packaged.

Reply from Laines London
Really great slippers!
Just what I was looking for and delivered really quickly.
Couldn't fault the service or the quality.

Reply from Laines London

Reply from Laines London
I purchased some unique and amazing slippers from Laines London and the entire transaction was seamless. I was actually surprised how quickly I received them given it was an out of country purchase and I had opted for the emblems to be sewn on. Communication was perfect, I received email update statuses along the way until receipt!

Reply from Laines London
Love my new slippers good quality, feel lovely excellent price as purchased in the sale.
Fast delivery would definitely order again.
Didn’t have to contact them and I like that

Reply from Laines London
Very narrow fitting which is not mentioned in the description

Reply from Laines London

Reply from Laines London
My neighbour directed me to the site as she always buys from you and I was not disappointed the slippers are just lovely and the service was great

Reply from Laines London
I had an issue with the delivery and, unfortunately, the shipping company couldn’t do anything to help. However, the store’s customer support was absolutely outstanding. They stepped in right away, handled the situation professionally, and made sure everything was resolved.
In the end, I received my products, which are excellent quality, and the whole experience turned into a very positive one thanks to their support. They truly care about their customers and went above and beyond. They’ve definitely gained a customer for life!

Reply from Laines London
Bought for a present and she loved them. The badges are good quality and lovely. Followed size advice and went one size up.

Reply from Laines London

Reply from Laines London
Bought a pair of slippers with a bulldog broach for a quirky Xmas present for the mrs, she absolutely loved them. Very good quality and true to size. Prompt delivery, even over the Xmas period.
Good experience.

Reply from Laines London
Super easy and wonderful company - excellent customer service. My friend bought me a pair over Christmas for my birthday on the 29th and I loved them so much that I bought a pair for another friend of mine the next day.

Reply from Laines London
Beautiful slippers was such a pleasure to give two pairs for Xmas present to my amazing friends and there reactions were worth it !
I would totally recommend this company as the quality and service is brilliant x
I am going g to treat myself x

Reply from Laines London
I fell in love with these unique and pretty slippers from Laines London. I was so excited to wear them.
When the package arrived the box looked tampered with. I ordered two pairs of slippers but only one arrived. The receipt was packed for two items.
Chantelle rectified the problem and provided amazing service.
Beautiful slippers that are well made and delivered within the timescale quoted. They were bought as gifts and both recipients absolutely loved them.
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