Lahaute Reviews 

1,291
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and comfort of the clothing, noting the great fit and durable materials that hold up exceptionally well over time. People also frequently mention that the staff and customer service team are extremely responsive, friendly, and very helpful when dealing with sizing exchanges or product returns. However, some people mentioned experiencing significant delivery delays with their online orders and occasional frustrating challenges when trying to process product returns. A few consumers also noted difficulties contacting support or receiving incorrect items without receiving a prompt and satisfactory resolution.

What people talk about most

Product

Reviewers mention positive feedback about product quality and comfort, noting that the chinos and pants offer... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the comfort, fit, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being helpful... See more

Order

Users describe ambiguous interactions with order experiences, reflecting a wide range of differing consumer... See more

Staff

Clients share positive opinions on staff, highlighting their friendliness, helpfulness, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

La Haute men’s clothing truly stands out for its quality and comfort. The material is excellent—soft, lightweight, and incredibly comfortable on the skin. The fit is spot-on and looks great without fe... See more

Rated 5 out of 5 stars

My husband loves these chinos so much he said, “I actually feel bad wearing other pants now”. He initially only wanted one pair but told me I needed to buy another because they’re just so comfortable!... See more

Rated 5 out of 5 stars

Perfect set of jeans is an understatement, if you don’t have a pair go cop one or ten you are missing out. Trust me you’ll never get jeans anywhere else after trying Lahaute. From the simple yet eas... See more

Rated 5 out of 5 stars

Just got relax fit Chinos from them. Probably the best bottoms I have ever owned. Nothing else I've ever owned has been a fraction of the comfortability. Ultra soft and stretch but doesn't compromise... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Streetwear Store

Written by the company

In 2018, Myself (Earl) and Tim set out to bring a change to the Australian men's clothing industry. Our goal was to provide clothing that's higher quality than the top brands but without the expensive price tag. This is our story... We believed that although there were hundreds of fashion brands out there, men's fashion was still quite understated. We found that you could either pay $50 for low-quality jeans that were short-lived or pay upwards of $120 at certain stores. We’d find ourselves looking at brands overseas in the UK and US. There was hundreds of different styles and so many more options. However... when we’d shop locally, we struggled to find streetwear that was exactly what we wanted.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(1,291)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

This is just a shout out loud that the…

This is just a shout out loud that the Lahaute team went out of there way swiftly to replace an order of some pants that I purchased which had a unforeseen mark on it. It was commented back to them and they replaced it in days.Very professional and I’m keen to purchase more clothing soon.

Thank you team Lahaute.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

First purchase

First purchase. Surprisingly great quality and really easy fit. No wonder why there’s a pre-order option every drop re: chinos, because it’s solid. Highly recommend.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Perfect every time

About 9 months ago I finally bought some La Haute Jeans, a total regret I didn't buy them sooner as they are the fit and flexibility I had spent the previous year looking for. I now own 7 pairs of their jeans, this black spray on (they are actually the same fit as skinny jeans) the latest perfect addition.

No need to shop anywhere else for my jeans or indeed chinos which I have a pair of the slim fit and 2 pairs of shorts....

I digress. Great quality, fit and value for all of La Hautes products. Delivery also swift and excellent customer service

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Review of ripped jeans and cargo pants products

I’ve just recieved my first order of this brand.

Blue ripped jeans and cargo pants
Products are exactly as pictured as stated on website. Material and stitching is excellent. The button on the jeans is metal and not cheap plastic keeping in with the overall excellent quality of the product. Sizing is perfect fit as per chart

I will definitely be ordering from this brand again

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service and quality

I ordered a pair of cargo pants before a trip I was going on. I accidentally ordered the wrong size and when I requested for new ones to be sent, they offered to send the new ones even before the originals were returned knowing I had urgency to receive them before my trip.

Customer service at its finest!!!

The new set arrived just before my trip and fitted perfectly and great quality.

Highly recommend.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Pants

These pants are very comfortable to wear fabric is top notch well made I will be back to purchase more. Service and postage is fast. 110per cent for a excellent product.

8 May 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT even take a chance - they never refunded me for lost package

As far as I’m concerned, this company is extremely shady and steals peoples money. I had a package that got lost in transit and was going back-and-forth with them for a few WEEKS (yes, weeks). They told me they would reach out to the courier but that they could not refund me until it was actually marked as lost. It has now been two weeks since I have heard from them - after emailing them 3 different times in between - and they never got back to me, nor did they ever refund me. How a company is allowed to just steal from consumers like this, I have no idea. But fair warning that I would not take a chance, and I wish that I had read a review like this before I did.

7 May 2025
Unprompted review

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