Kynvale Reviews 

Horrible products. Then was somehow enrolled into a “dugout club for $40 a month. Tried camcelling, no luck. The charges just keep coming. This company is a scam. Do not buy anything from them .

They sell a ball machine that pops a ball up. It is NOT good- and will break quickly
THEN they will try and charge for what they call is the dugout club which is a $40 charge for nothing! They use your credit card info to process this hope you will not notice it. I am now disputing an August charge and cancelling their charge for September. This is A SCAM!

Same as everyone else. If you purchase anything from them they keep your bank details and will continuously charge you $57 a month for a "subscription" you never willingly signed up for. This is blatant theft. Not sure how they are still getting away with this.

Broke the first time used. Hardly any strength to it anyways. When purchased the popper, it secretly signed me up to a very expensive monthly plan that gave us nothing at all and didn't advertise that we were enrolled in it. They made it tricky to cancel the subscription. Dirty low standard company. I feel very betrayed.

This company is a scam. Purchasing the tee-popper will quietly sign you up to a recurring monthly subscription that is impossible to cancel. No subscription details were provided to access the subscription "service". I'm now having to raise the issue with my bank and will be reporting them to Trading Standards. Avoid.

It’s a scam. I never receive tje item and they gosthing me about refund. I recommend to never buy from them, ever.

Product broke right away and I contacted the company to replace it within 28 days of purchasing it. The company then offered minimal amounts to refund it instead of a full refund or accepting it through they have a 60-day refund policy. Horrible company to deal with and it seems more like an AI program responding based on the refund value changing each time.

I’m glad I’m not the only one who fell for this scam. I have been trying to cancel this bogus dugout club subscription for three months now. I keep disputing the charges, and I filed a complaint with my attorney general’s office. I even cancelled my credit card and got a new one and I still get charged $80 every month. I have sent Kynvale multiple requests to cancel. And I called my credit card company and asked them to block this company. I am wondering what others have done to get this to stop. It’s a real nightmare dealing with this mess!!!

Same as everyone else should have come here first! Scam do not buy from them. Automatically add you to a subscription and charge you monthly until you notice!! Disgusting!

Complete scam! Popper broke after a handful of uses. And they enrol you into a subscription that you can't access or cancel. Had to dispute the transactions. The Kynvale website is now trying to sell a deodorizing product. SCAM!!

Bought this for a birthday gift. Advertised as an awesome item for baseball practice only to find out I was enrolled into a monthly subscription I didn’t know about and the popper broke after a handful of uses and can’t be warrantied or replaced. Definitely don’t recommend this product at all.

Embarrassed to say I fell for this trap. The pics that pop up when you make the purchase clearly have "tee popper" on the product, which is deceiving IMO. I also didn't pay enough attention and got signed up for a $60/month!!!! club. And finally, the product broke after 4-5 uses. Definitely avoid.

I ordered a Tee Popper May 2026. The order confirmation listed a second item, "The Dugout Club x 1," under the heading "Shipping not required items," showing $40.00 struck through and the price as Free. Quantity one. Nothing in that confirmation mentioned a subscription, a renewal, a trial, a billing interval, or how to cancel.

I was then charged $40.00 on June, July and August. $120 in total.

Three of the company's own documents give three different answers about what this costs. My order confirmation says $0.00, quantity one, "Free." Their published refund policy says it "renews monthly at $39.99." Their own cancellation confirmation says "Billing frequency: 28 days" and "The Dugout Club x 1 - $40.00." A 28-day cycle is 13 charges a year, not 12.

Their refund policy states you receive a confirmation email with cancellation instructions when the subscription is created. I never received one. When I asked, support told me to check my spam folder. There was nothing there either. The only emails I ever got about the Dugout Club arrived on or immediately before each charge, said only "Thank you for being part of the Dugout Club," and contained no links at all.

I asked support three times,what a Dugout Club membership actually provides. I never received an answer. Their help center has twenty articles about Dugout Club billing, cancellation and payment disputes, and not one describing a single member benefit.

I have since cancelled, opened a dispute with my bank, and reported the store through Shopify's merchant reporting form under the Fraud category, since these charges are processed through Shopify Payments. The descriptor on my statement reads SP KYNVALE MELBOURNE. I have also filed with the FTC and my State Attorney General.

Two things worth checking before you order. Their terms specify Australian law and returns shipped to Australia at your own cost, but I could find no ABN or registered business name for "Kynvale" on the Australian Business Register. And on 26 August the store replaced its entire product catalogue. The item I bought now returns a 404.

If you have ordered from this store, check your card statement for a $40.00 charge roughly every four weeks.

Absolutely terrible company, do not purchase anything from them. Terrible products, terrible customer service.

Same as others. I purchased a tee popper and they snuck in a free trial of a subscription I never asked for, and then charged as much as the tee popper as a monthly subscription for some freely available YouTube videos. Don't buy anything from them, it's a fraudulent shop.

I also learnt to check trust pilot before buying something online.

Do not purchase from this store - I ordered the tee popper for my son which auto enrolled me into the 'dugout club' - this doesn't show up on any order confirmation and the product description on their store page includes NOTHING about this. Fradulent and should be shut down.

Worst customer experience I have ever had.

Company sent a defective product and signed me up for a subscription service that I did not consent to. They now refuse to process the refund for either charge and refuse to cancel the subscription. Unresponsive support team. DO NOT PURCHASE.

I heard about this product by word of mouth. I bought the product only to hear from that same person who recommended it that they were being charged for a bogus subscription. Sure enough, I checked and I've been charged twice for absolutely nothing. They literally take money from you and call it a subscription to the "Dugout Club." This scam is obviously their business model and should be shut down. I don't know how this is even legal. DO NOT DO BUSINESS WITH THIS COMPANY. I really wish I did just a little bit of research before taking someone else's word on the product. Their popper broke by the way.

100% scam, tee popper is garbage and broke after a few uses and enrolled involuntarily in there "Dugout Club". reoccurring $58cdn charge which is impossible to cancel.

Scam company. Bought a tee ball set and they automatically sign you up for a “dugout club” for $40 per month. I didn’t discover it until I checked charges on my credit card and couldn’t figure out why I kept getting charges from this company. Pure scam! Avoid at all costs.