KOODING Reviews 308

What I appreciate most is they deliver as promised (unlike some websites). Great design and quality. Size description is detailed and accurate so I seldom get my sizes wrong. Shipping may be a bit slow but I can live with it. I’ve made many purchases and have yet to make any return.

I posted this review on other websites too:

Do not order from Kooding!

I did and I really regret it. I paid for the shipping (even though I ordered for almost 300 dollars... on many other websites, the shipping is free once you've shopped more than 100 dollars) and then the delivery service they chose (you don't have a word to say on that matter) asked me 100 dollars to deliver the package to me! I don't usually spend this much in shopping but I thought I would treat myself as I really liked their product but it was still a great deal for me. So asking me 100 dollars in addition to their 20 dollars shipping, it was way too much.
So I asked them to please cancel my order (as it was not even shipped yet) because I don't wish to spend almost 500 dollars in clothes.. and they refused saying that I was too blame and they didn't want to hear anything.
I agree that it was written there could be fees but I never expected this much, on this part I can be to blame maybe but the fact they don't even try to understand you and let you in your problems... I think this is terrible.

Also I already had some mails exchanged with them as many of the products they display on their websites are often out of stock so it's often disappointing and they take a very very long time just preparing your order.

Anyways they're not customer friendly and seem very greedy to me. I'll stick to the other websites I usually order from.

Sorry for the long post, I'm still a bit annoyed and I don't want anyone else to be in the same situation so I'll warn as many people as I can.

By the way, I don't post this expecting that you will all take my side ^^. I really tried to write in all honesty what happened so you can all have your own opinion on the matter and decide if whether or not you are ready to order from them. I, personnally, do not recommand it at all.

Edit: to your answer ----->> I never chose DHL as you do not let the customer choose how they will receive their package. I never specified anything concerning a 2-3 days shipping because this option doesn't even exist (and for the record I waited way longer than that to receive it so you're really not being honest here)

You're talking about a change in french law but I just got delivered a package from another korean clothing company also based in Asia yesterday and... no fees. And don't tell me it's because this fee is randomly asked (like you coldly told me in your former emails) because it is not "random" when it simply never happened with your conccurents.

But this conversation is pointless, you will keep on hiding behind fake excuses.

Do not pay for Expedited shipping. I paid extra fee so that I could get my clothes ASAP. Their website says that it will take 2-7 days if you pay for expedited shipping. It has been a month and I have not gotten my stuff. I tracked my package on USPS, but it says label created for shipping but does not indicate USPS has received the package. However, Kooding website says that they have shipped the package. I believe this is false, and they have not been sent the packages yet. I would not recommend paying for extra fee for the fast shipping. If you really like their products, then you will have to wait for a long time. Otherwise, I would recommend using other brand(G-Market, Mixxix, etc.)

This website as an K fashion is one of the best online store you guys could get, it has great shipping time and a lot of products that you can choose from costumer Service are really helpful. If your looking to start having a style in Korean fashion, I would love to recommend you to kooding.com.❤️

This was my third order from kooding and once again I was very satisfied with my dress and shipping time. I will buy again.

Absolutely shocked with the terrible customer service by Kooding. Despite sending proof, signed off by the post saying the item had arrived at their premises in November, no refund despite it being months! I have written over 4 emails to no avail. I gave them plenty of chances to rectify the situation before writing this review. At this stage all I can say is DO NOT order from this company which will not refund your money on returns. Also, a very opaque returns policy on their website making it unclear whether they would pay for returns. They DO NOT pay for the postage on returns. Furthermore, after investing further this website for their dodgy business practices, I have noticed other unethical practices on their website where they will name items as cashmere but when you go and check the material there is no cashmere or 1% of cashmere which they are promoting as cashmere items. All in all, avoid this website!

I've been shopping over a year now and it's been always great. Good customer service and fast shipping with quality products you can't find anywhere.

Very bad service!!!!!!! It's very hard to return stuff!!!!!???? I am waiting 3 weeks to return my stuff. I ordered 3 things . skirt and sweater have no tag nothing!!!!!!! Also very defective!!!!!!!

Love the quality of their clothes! Quite pricey but totally worth it. Would totally recommend this site to people who's into k-fashion ❤️

My product took a bit more than 3 weeks to arrive. The items I got was pretty good.

I don’t like paying for shipping that’s all

Paid for expedited shipping products took longer to receive than anticipated.

Size was on point, it took about 3 weeks to get my order, little longer then expected but not bad.

Hi,

I am Marten and am keen on Korean culture; therefore, I am big an of Korean fashion and want to support Korean brands. One of the reasons I am really fond of that the quality is high and catchy, especially trendy and reasonably priced. However, the exchange of money is costly. Hope you can open some stores in Toronto because nowadays there is a great deal of Korean individuals who live there. Furthermore, not only Korean but foreigners also pay attention to that. Moreover, shopping in-person is easier for customers. If it is possible, I want to co-operate with you to run and open some in Toronto.

Shipping takes quite a while, but other than that, the store is great.

Edit: yes, I knew the estimated ship date. Still takes quite a while for handling before it actually gets shipped out and I receive a tracking number. Won't deter me from ordering again though.

Fast shipping, great quality

Muy goodio deal

1st time trying this site for clothing purchases. The actual products received are about 70% true to the pictures on website, i.e. they do not look as nice as shown on the pictures. Quality of materials is so-so. Shipment arrived in more than 1 week (not too fast and not too slow).

Very soft fabric, love it.

All the items recieved were high quality, exactly as pictured. I love everything I got!!