While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Lochhamer Str. 4a, 82152, Planegg, Germany
4.3
210 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fastest delivery ever and I got what they described in listings. I was very scared of them because I saw a lot of negative comments, but everything was fine. I bought a Samsung Z Fold 2 phone and didn’t regret it. I wasn’t completely happy with the communication alone because it went hard. Despite all this, I received the phone as an international shipment within 24 hours.
Good service and the package arrived in time.
Was searching for a couple of Siemens Gigaset handset to extend the number of stations at home. Searched various British, Danish and German sites with the result of finding the best offer at Kontramobile.de. The first site was controlled by German post and limited to Germany. Posted an enquiry for European shipment to Kontramobile.dk, who made a response positive and constructive response within a couple of hours offering using another courier - but at that time, I had already found another (international) web-portal where Kontramobile.de was present as well to order the phones, so these were submitted using DHL and arrived within the estimated lead-time. So the total picture - is that I can fully recommend Kontramobile.de to other future buyers.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
