KnowledgeHut Reviews 3,979

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional service, noting the efficiency and ease of their overall experience, and are particularly impressed with the quick response times and smooth user experience. The product, often described as well-structured and engaging, receives high marks for its content and the knowledgeable trainers who provide real-world examples. However, some customers also noted issues with customer service, mentioning slow replies, conflicting information from different agents, or a complete lack of response. A few other people also expressed concerns regarding the quality or delivery of some courses and issues with receiving promised certifications or course access, leading to frustration and wasted effort.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many praising the well-structured and engaging... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the trainers for being knowledgeable,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the outstanding support,... See more

Product

Customers consistently note positive experiences with the product. Many reviewers found the training... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've found the certified scrum product owner certification program I did to be a benefit so far. I enjoyed the two day 8-hour long classes, the instructions were clear, the classes started and ended o... See more

Rated 5 out of 5 stars

I have completed my Agile Coach - long-awaited certification recently.Thanks to knowledgehut team for arranging it so smoothly and efficiently. The trainer - Vani Prakash . She was very good and ex... See more

Rated 5 out of 5 stars

I attended CSM course of Daniel Gullo The course was well structured and the trainer was very knowledgeable The 2 days session was insightful and the learning sessions were through hands on activi... See more


Company details

  1. Education Center

Written by the company

KnowledgeHut is a global ed-tech company, helping organizations and professionals unlock productive excellence through skills development. Our Immersive Learning platform deploys customized learning modes enhancing the skill application capabilities of global IT workforce. Our Instructor-Led Online Trainings are designed to meet the re-skilling and up-skilling requirements of professionals. We offer trainings across – People & Processes, Data Science & Analytics, Full Stack Development, Cyber Security, Future Technologies, & Digital Transformation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Quality Learning Journey with KnowledgeHut upGrad

I completed a training program conducted by KnowledgeHut upGrad, and it was an excellent experience. The content was well-structured, with a strong balance of theory and practical application. The trainer was knowledgeable, engaging, and responsive to queries, making complex concepts easy to understand. The resources provided were comprehensive and highly relevant. I highly recommend this program to professionals seeking a quality learning experience!

19 November 2025
Unprompted review
Rated 5 out of 5 stars

PSM I

Recently completed PSM I and it was a wonderful experience and the while training went smooth.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

A Seamless 360° Learning Journey — Exceptional Support from Registration to Exam

I recently completed a SAFe 6.0 SPC course with KnowledgeHut, and as a participant who wanted to upskill and strengthen my CV, I’m genuinely impressed. The training was practical, well-structured, and aligned with real industry needs. The trainers explained complex topics clearly, were truly exceptional, and the exam preparation support was extremely helpful.

KnowledgeHut’s model is excellent — a full 360-degree customer support approach with a great customer journey. I received consistent support from the sales team, helpful daily reminders from the training coordination team, and fast, friendly responses from customer support. The sales team also provided honest and valuable advice about the available trainings and guided me smoothly from registration to exam completion. The learning platform was easy to use and very engaging.

KnowledgeHut delivers everything a professional needs:
✔ High-quality learning material
✔ Skilled and supportive trainers
✔ Practical tools you can apply immediately
✔ Certifications that add real value to your CV
✔ Excellent value for money

I’m very happy with my experience and will choose KnowledgeHut again for future certifications. Highly recommended!

17 September 2025
Unprompted review
Rated 5 out of 5 stars

PO Training

Had a great experience with the PO training. Learned a lot, and was able to apply real world lessons from the course to my job.

13 September 2025
Unprompted review
Rated 5 out of 5 stars

I am planning to take exam next week

I recently completed the online PMP certification course with Knowledgehut upGrad
and I couldn't be happier with the experience and the result. The course provided a well-structured and comprehensive guide to the entire PMP syllabus, including a great balance of predictive, agile, and hybrid methodologies.
The instructor, Aravind Sharama, was phenomenal. He had extensive real-world experience, which was evident in the insightful anecdotal stories and examples provided, making complex concepts easy to understand and relate to actual projects. The interactive teaching style, even in an online format, kept the class engaged throughout the sessions.
The course materials were top-notch. The practice exams were particularly helpful, as they closely mimicked the format and difficulty of the actual exam questions and helped me manage my time effectively during the test. I consistently scored well on these mocks before feeling confident enough to take the actual exam.
Thanks to this course and the dedicated support from the [Course Provider Name] team, I am thrilled to say that I am planning to take exam next week
I would highly recommend this course to anyone serious about obtaining their PMP certification. It provides all the necessary tools, guidance, and confidence needed to succeed.

16 February 2025
Unprompted review
Rated 5 out of 5 stars

I recently completed my SCM, CSPO & Gen AI for PO/PM

I recently completed my SCM, CSPO, and Generative AI for PO/PM certification training with KnowledgeHut, and the experience was outstanding. From the initial registration to the final certification, every step was seamless and professionally managed.
The KnowledgeHut team demonstrated exceptional responsiveness and professionalism, ensuring that all queries were addressed promptly and the entire process was hassle-free. The course content was well-structured, the instructors were highly knowledgeable, and the learning experience was both engaging and practical.
I truly appreciate the efficiency and support provided throughout the journey. I would highly recommend KnowledgeHut to anyone looking for quality training and certification programs.

6 October 2025
Unprompted review
Rated 4 out of 5 stars

I recently completed the 3-day CSPO…

I recently completed the 3-day CSPO course with KnowledgeHut, and it was a great learning experience. The trainer, Rafa Sabbagh, explained the concepts clearly and used real-life examples that made everything easy to understand. The course was well-structured, interactive, and very helpful in deepening my understanding of product ownership. Overall, a solid experience, just a few small areas for improvement, but definitely worth it!

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Worst Customer service

I’m writing this out of pure frustration and disappointment. When I first spoke to the sales team at KnowledgeHut (UpGrad), they convinced me to join their Cloud Engineer Bootcamp. I clearly told them I didn’t have money, but they pressured me to take a loan, promising that I’d get a job for sure after completing the course.

I trusted their words and took the loan. But life hit me hard — I faced serious problems at home and couldn’t finish the course on time. The duration was 6 months, and now when I tried to continue again, I found that my name is completely wrong in the portal.

I reached out to customer care several times, but honestly, it’s the worst experience ever. They just keep passing my issue from one person to another, sending me different emails and phone numbers. No one takes responsibility, no one actually helps.

I feel betrayed and helpless. I trusted this institute with my career, my time, and even took a loan based on their promises. Now, I’m stuck — no job, no support, and not even my name corrected in their system.

Please, if anyone from UpGrad or KnowledgeHut management reads this — take this seriously. Stop forcing people into loans and false promises. Treat students with honesty and respect.

16 October 2025
Unprompted review

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