Knight Knox Reviews 

269
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, efficient, and very helpful throughout the entire process. Many people highlighted the team's knowledge and support, ensuring a smooth transaction. The service provided is frequently described as excellent, with consumers noting the ease and professionalism from start to finish. Conversely, a small portion of people felt significant dissatisfaction, describing their experiences as terrible and expressing disappointment with the service provided.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction and highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish very personal service, always available to answer any questions or concerns. Amazing speed at processing sale, as advertised the purchase would be done from start to finish i... See more

Company replied

Rated 5 out of 5 stars

My accountant introduced me to Knight Knox around 18 months ago. I bought a Specialist Supported Housing unit through them last February. Since then I have bewn paid on time every month. This has been... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with my first purchases with KK and all the team of staff that I engaged with all the steps of the way. They were very professional, responsive and patient with me despite all my que... See more

Company replied

Rated 5 out of 5 stars

I'm very excited to get my recent property purchase completed today. It excellent service from Knight Knox International team, mainly Sarah Bourne for their support. They actively involved in sale, co... See more

Company replied


Company details

  1. Real Estate Consultant
  2. Apartment Building
  3. Investment Service

Written by the company

We are a proven property investment specialist with almost 20 years of experience, specialising in identifying and sourcing high-yield property investments for clients. We aim to help investors navigate the property investment market by providing expert advice and access to exclusive opportunities, ultimately aiming to deliver profitable returns and build wealth through property investments. Our track record speaks for itself. Operating in the buy-to-let industry since 2004, we have launched over 120 developments with a total value of over £1.2bn. Our extensive market knowledge, established relationships within the industry, and ability to identify emerging investment hotspots allow us to provide a trusted and reliable investment solution.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

269 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(269)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good investment

This was my first experience with knight Knox.
I have been following them for over a year .
I just wanted to make sure it was right for me .
my only regret is not doing it earlier .
very friendly ,very professional .
at the last moment I did change my mind on a property I had chosen but this was moved on to another property very smoothly with no hassle at all.
I hope to do some more business with them in the future.

30 December 2025
Unprompted review
Knight Knox logo

Reply from Knight Knox

Dear Lloyd,

Thank you so much for your review.

Your Senior Property Consultant Henry Oliver and your After Sales Consultant Michelle Gemmell are incredibly happy to hear that you have had a good experience with our office.

It has been a pleasure working with you.

Yours,

Knight Knox.

Rated 1 out of 5 stars

Unsolicited marketing emails promoting Knight Knox developments

I continue to receive unsolicited marketing emails promoting Knight Knox developments.

The most recent message, received at 10:24 on 14 January 2026, promoted “New Student Studios from £88,450” with claims of monthly returns and prominently featured a Trustpilot 5-star review. I have never given consent to receive marketing emails of this nature.

These messages appear to be sent by third-party marketing companies acting on Knight Knox’s behalf. While I cannot comment on Knight Knox’s internal processes, the use of external marketers who distribute unsolicited email raises concerns about how marketing partners are selected and monitored.

I believe companies should ensure that any third-party marketing activity carried out on their behalf complies fully with UK GDPR and PECR requirements, and that recipients are able to identify and contact the sender responsible for the mailing.

Response to Knight Knox's reply:

If GDPR compliance is taken seriously, marketing activity should be conducted through accountable organisations that operate transparently, are subject to UK or EU data-protection regulation, and provide clear sender identification and contact details.

The unsolicited messages I have received marketing Knight Knox developments do not meet those expectations. The sending organisations are not clearly identifiable or contactable, making it difficult for recipients to exercise their rights or raise concerns directly with the sender.

I have forwarded examples of the emails I received and asked for confirmation of which marketing company was responsible, so that the matter can be addressed appropriately.

Knight Knox have admitted that these emails were from their supplier and named the business. They have agreed to contact them and get proof that I had signed up to their marketing list. To date I have not received any further information however.

14 January 2026
Unprompted review
Knight Knox logo

Reply from Knight Knox

Updated response – 29/01/2026



Dear Martin,

After conducting a thorough investigation we have concluded that the third-party company in question did not have an opt-in verification to use your data and, as such, we have implemented the following with immediate effect:

They have unsubscribed you and deleted any and all contact details they hold for you off their database

We have provided you with their contact details so that you can escalate your complaint further, should you so wish

We have stopped using their services altogether.

We are looking into what further processes we can implement to try and eliminate this from happening where possible

We would like to continue to assure yourself and anyone reading this response that we take out GDPR obligations extremely seriously and are grateful to you for bringing this to our attention.

Should anyone believe that they are receiving communications on behalf of Knight Knox that you are not signed up to, please do provide us with a copy of the communication to info@knightknox.com and we will investigate it immediately and provide you with a suitable outcome.

Yours.

Knight Knox.


Dear Martin,

We have been in communication with you previously and advised that as part of our marketing activity, we regularly use third-party opted-in databases to send out marketing emails on our behalf.

We appreciate that you do not wish to receive unsolicited communication and both ourselves and the relevant publishers are keen to work with you to rectify any perceived GDPR issues. However, we can only do this if you provide us copies of the emails you have received and then additionally, allow your details to be passed across to the relevant company so that they can investigate when and where you signed up with them.

Could you please provide us with this current specific email that you have received, so that we can identify if it was sent out by the same company that you complained about previously. At that point, we would also need your permission to pass your details across to them. Alternatively, we can put you in touch directly with them to ensure that there is an open communication channel and you can clear up a) how they obtained your details and b) request that they remove them.

Regarding our positive reviews, we have thousands of happy clients who have invested with us over our more than 20 years in business and whilst we take your complaint seriously, they are an indication of how well our clients view us.

We would like to take this opportunity to confirm to anyone reading this complaint that we take our GDPR requirements extremely seriously and will investigate any complaints immediately if they arise, and ask that if anyone does have an issue, that they contact us directly in the first instance at either info@knightknox.com or complaints@knightknox.com.

Yours.

Knight Knox.

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, knowledgeable, efficient, informed all the way. Purchase of investment easy and reassured on all levels and stages. Would recommend highly. No pressure at any time.

18 December 2025
Unprompted review
Knight Knox logo

Reply from Knight Knox

Dear Zenchi,

Thank you so much for taking the time to leave a review.

We are incredibly happy to hear that you were pleased with the service that you received and we hope to work with you again in the future.

Yours,

Knight Knox.

Rated 5 out of 5 stars

The staff at Knight Know make the…

The staff at Knight Know make the difference. So far iv'e had an excellent experience from my initial enquiry to making a purchase.
Olivia who was my sales consultant was the best ive seen, I was never pressured into making a purchase, she was always available and answered every question/concern I had with professionalism and courtesy. Michelle who looked after me one the sale was agreed was extremely helpful and supportive throughout the process. Making a purchase whilst living aboard is not easy, you often have doubts, trust, with may purchase this was not the caae, I would recommend the team at knight know without hesitation.

1 December 2025
Unprompted review
Knight Knox logo

Reply from Knight Knox

Dear Nadeem,

Thank you so much for taking the time to leave such a lovely review.

Your Property Consultant Olivia Leishman, your After Sales Consultant Michelle Gemmell and our Client Liaison Manager Suzanne Todd are incredibly pleased to hear that you have had a good experience with our office.

This is your first investment with Knight Knox and we truly appreciate you trusting us with your purchase.

We really hope to have the pleasure of working with you again in the future.

Yours,

Knight Knox.

Rated 5 out of 5 stars

They were easily accessible

They were easily accessible.
The response to queries was pretty quick.
They liaised between the solicitors and sellers and buyers to make the experience smooth and hitch free.

12 December 2025
Knight Knox logo

Reply from Knight Knox

Dear Shireen,

Thank you so much for your review.

Your feedback has been passed onto your Property Consultant Henry Oliver and your After Sales Consultant Michelle Gemmell.

Yours,

Knight Knox.

Rated 5 out of 5 stars
Knight Knox logo

Reply from Knight Knox

Dear Pavel,

Thank you so much for your review.

This is your 3rd investment with our office and we can't thank you enough for returning to us to build your portfolio further.

Your Property Consultants Olivia Berry and Olivia Leishman along with your After Sales Consultant Michelle Gemmell are pleased to hear that you were happy with the service that you received.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Easy property investment process!

I was a first time investor with Knight Knox and found my purchase experience very good from my consultant Kyle through to Michelle in after sales which enabled me to complete the purchase in just 12 days!

If you are looking to invest in property with a high yield, Knight Knox are a proven source with specialist knowledge.

8 December 2025
Knight Knox logo

Reply from Knight Knox

Dear Jon,

Thank you so much for this glowing review. We're always happy when our clients comment on the speed of the process and we're glad that it was smooth and swift journey for you.

This is your first investment with Knight Knox and we're happy to advise that your first rental payment on this Specialist Supported Housing Project will be made very soon.

Kyle, Michelle and the rest of the team have loved working with you and we hope to have the pleasure of doing so again in the future.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, highly recommended

2 December 2025
Knight Knox logo

Reply from Knight Knox

Dear Steve,

Thank you so much for your review.

It has been a pleasure working with you on your first investment with our office.

Yours.

Rated 5 out of 5 stars

It was a straightforward process with…

It was a straightforward process with excellent communication throughout, everything went smooth and completed according to the schedule.

24 November 2025
Knight Knox logo

Reply from Knight Knox

Dear Gurhan,

Thank you so much for your review.

We appreciate you trusting our office with your first investment in the Specialist Supported Housing Market and we hope to have the pleasure of working with you again in the future.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Professional business

Thanks, Knight Knox, for making our property investment straight forward & easy. Thanks for your professionalism, support & drive.

28 November 2025
Knight Knox logo

Reply from Knight Knox

Dear Jonas,

Thank you so much for your lovely review.

Your Property Consultant Hamza Khan and your After Sales Consultant Michelle Gemmell are incredibly happy to hear that you have had a good experience with our office.

We really appreciate you starting your journey in Specialist Supported Housing with Knight Knox and we hope to have the pleasure of working with you again in the future.

Yours,

Knight Knox.

Rated 1 out of 5 stars

Never trust a spammer

Never trust a spammer. This company uses a third party based in the UAE to constantly spam an email list they have purchased from somewhere else. This is in clear breach of UK law. The address used has never been used as a real address and is actually a spam trap address setup for this purpose alone.

6 November 2025
Unprompted review
Knight Knox logo

Reply from Knight Knox

Dear Alex,

We would like to confirm that, after communicating with you directly and being provided with the email you received, we have identified the company in question and asked them to provide proof of sign-up.

We would like to assure both yourself and anyone else reading this response that whilst we appreciate the frustration that unsolicited emails can cause, the agreements we have with any external companies we work with is that the data they send our marketing communications to is opted in, and GDPR compliant. If we are alerted to an issue, we investigate it immediately and take any steps necessary to ensure that it does not occur again.

We ask that if anyone does have an issue, that they contact us directly in the first instance at either info@knightknox.com or complaints@knightknox.com so that we can try and resolve the issue in real time.

Regards, Knight Knox

Rated 5 out of 5 stars

Swift

Swift, quick, straightforward

24 October 2025
Knight Knox logo

Reply from Knight Knox

Dear Sunday,

Thank you so much for your review. We are happy to hear that the purchase of your Specialist Supported Housing transaction was a smooth one.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Very efficient staff and very good at…

Very efficient staff and very good at keeping in contact

21 October 2025
Knight Knox logo

Reply from Knight Knox

Dear Gerry,

Many thanks for your review.

Your comments have been passed onto your Property Consultant Olivia Leishman and your After Sales Consultant Michelle Gemmell.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Sebastian was very professional and…

Sebastian was very professional and helpful as were each of your representatives.

21 October 2025
Knight Knox logo

Reply from Knight Knox

Dear Robert,

Thank you so much for your review.

It has been a pleasure working with you.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Very professional staff

Very professional staff. I was assisted by all staff with reliable and helpful information.

8 October 2025
Unprompted review
Knight Knox logo

Reply from Knight Knox

Dear Iqbal,

Thank you so much for your kind review. It really has been a pleasure assisting you with the purchase of your first Specialist Supported Housing investment with our office.

Your comments have been passed onto you Property Consultant Henry Oliver, your After Sales Consultant Michelle Gemmell and our Client Liaison Manager Suzanne Todd.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Henry at Knight Knox

Henry at Knight Knox ; Great customer care and attention to my questions and available to ensure all plans moved forward. Thanks to Michelle and Suzanne.

1 October 2025
Unprompted review
Knight Knox logo

Reply from Knight Knox

Dear Samina,

Thank you so much for your lovely review. Your comments have been passed onto Henry, Michelle and Suzanne.

It has been a pleasure working with you over the years and we truly appreciate you returning to our office to complete on your second Specialist Supported Housing investment.

We hope to have the pleasure of working with you again in the future.

Yours,

Knight Knox.

Rated 5 out of 5 stars

A very smooth process

A very smooth process

29 September 2025
Knight Knox logo

Reply from Knight Knox

Thank you so much for your kind review.

We are happy to see that you had a good experience with our office.

Yours,

Knight Knox.

Rated 5 out of 5 stars

It was just very easy to deal with

It was just very easy to deal with, all was so easily sorted by the appointed Solicitor

29 September 2025
Unprompted review
Knight Knox logo

Reply from Knight Knox

Hi Clive,

Thank you so much for your review. Your comments have been passed onto you Property Consultant Kyle Gore and your After Sales Consultant Michelle Gemmell.

Yours,

Knight Knox.

Rated 5 out of 5 stars

Trust and efficiency of Knight Knox

Dealing with Knight Knox continues to be simple and efficient. They help at every stage and ensure a smooth transaction. By far the most accomplished agents we have used in recent years.

8 August 2025
Unprompted review
Knight Knox logo

Reply from Knight Knox

Dear Gavin,

Thank you so much for this review. It really means a lot to the whole team.

We've been working with you since 2023 to assist with building your portfolio and we hope to continue this relationship.

Your comments have been passed onto your Property Consultant Kyle Gore and your After Sales Consultant Michelle Gemmell.

Yours,

Knight Knox.

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