KLR Solicitors Reviews 

Positives:
- The phone is always quickly answered by a human.
- The manner of the staff is polite.
- The costs are reasonable.

Negatives:
- I agreed to pay for the fast track service which seemed to speed things up initially, but when the deadline was missed we felt as though efforts to push the sale through reverted to a relaxed pace and left me chasing all parties. At least they did not make the mistake of leaving the fast track charge on the bill.
- Legitimate late queries were raised by our buyers which could have been pre-empted by KLR if they had scrutinised our submissions more carefully.
- We were delayed by new fire regulations of which our resident-managed freehold company was unaware. Again, this could have been pre-empted.
- Although the phone is answered promptly, messages to call back were often left unanswered. Perhaps they were fed up with me chasing for updates when I felt that the process had stalled, but this is par for the course when moving house, surely?
- I have been pestered to leave a review here again and again since completion. I don't particularly like leaving negative reviews - and I find the expectation to leave a review for everything from financial services to supermarket cashiers to be very irritating - but perhaps this illustrates the fact that they are not quite aware of their clients' frustrations during what is often one of the more stressful tasks undertaken in one's life.

We had a very pleasant experience with KLR solicitors when purchasing our home. They were very responsive and helpful with any queries we had and kept us updated throughout the process.

KLR Solicitors handled our mortgage process efficiently, and everything was completed successfully in the end. They were professional and knowledgeable throughout. I would highly recommend KLR Solicitors to anyone looking for help with their mortgage.

Efficient, good communication everything kept on track, polite and knowledgeable.

The process was smooth and the solicitors were available when we needed to contact them. No issues.

We used KLR Solicitors for our conveyancing (both sale and purchase).

We want to say a big thank you, especially to Theekshana, Shaadya, and Afshin. It was a complex process, and we appreciate all their hard work in successfully getting both the sale and purchase over the line. We are very pleased with the final outcome.

The reason for 4 stars instead of 5 is based on communication. While the team was working hard, we often felt unsure about the process. We think there's an opportunity for improvement by providing more proactive updates on what has been completed, what is still outstanding, and identifying any blockers. Having a clearer picture of the next steps would have helped us feel more prepared and less in the dark at times.

Overall, a positive experience with a successful result, and we are grateful to the KLR team and we would use their services again.

Helped throughout the entire process friendly and understanding

Quick responses to any queries, regular email updates and completed the purchase in 14 weeks.

I have been in the process of buying my first home and didn’t really understand the process however, KLR have been brilliant and have communicated with me really fast and provided me with support through the process.

My case handler was Theekshana Fernando and he has been brilliant I cannot thank him enough for his support and communication throughout the process.

I will definitely be using KLR again

We would like to thank KLR Solicitors for managing the conveyancing of our first home purchase with professionalism and reasonable legal fees. A special thanks to Theekshana for his approachable manner and consistent support in ensuring a smooth and stress-free process.

Our solicitors kept us updated throughout the mortgage process. Communication was clear, and all queries were answered promptly. We felt supported.

I recently purchased a new house, and KLR Solicitors handled all the legal work for me. Their service was excellent — professional, efficient, and very supportive throughout the process. Everything went smoothly, and they always kept me informed. I’m really happy with their service and would definitely recommend KLR Solicitors to anyone buying a property.

Theekshana was fantastic, thanks for the awesome service. Kept me updated every step of the way.

Thanks to Hashini and Theekshana from KLR I was able to own my house with a short period of time of 2 months.

I would like to express my sincere gratitude to KLR Solicitors for their excellent support throughout my remortgage application process. A special thanks to Theekshana Fernando for working with us closely, providing timely updates, and ensuring the completion of our remortgage process on time and without any issues. Your professionalism and dedication are greatly appreciated.

We would like to extend our sincere gratitude to KLR Solicitors, in particular Mr. Theekshana, Mr. Ishadya, and Ms. Samanthi, for their outstanding service throughout our house purchase. They managed the conveyancing process with great professionalism, efficiency, and care, ensuring everything was completed smoothly and within a very limited timeframe.

Their clear communication, attention to detail, and commitment to client satisfaction made what could have been a stressful process remarkably straightforward.

We are truly grateful for their excellent support and would highly recommend KLR Solicitors to anyone seeking a reliable and professional service for property transactions.

Samanthi’s and her team carried out the conveyancing to sell my house, and I’m very happy with the service.
Vinuri was my main contact day to day, and she was always available to contact and responded to any queries quickly.
All the actions were completed quickly and efficiently, they made everything simple and easy and they ensured the sale went through smoothly

I came across KLE solicitor during my home buying journey. They handled my query with great care with less hassle .

Overall I am really satisfied with their service

The ability to listen and empathise, even the receptionist!! In a short space of time answers given by Priya made things a whole lot clearer and I had direction. 🙏🏻

KLR Solicitors handled my Mortgage process very well and in a timely manner. They are very professional. I got the Keys to my home today, and I’m really glad I used KLR.