I have been using Klook for a while now when booking activites, esim, or transportations when going on trips. It has always been efficient when needed. I remember during March 2026 of my trip when I w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Klook made it easy for me to book activities for my trip. The website was simple to use, and the booking process was smooth and convenient. It helped make my trip stress-free so I could focus on enjoy... See more
There's just a slight delay in payment notification with CAPITEC bank in South Africa. But overall I've been very satisfied with my experiences booked through Klook!
Company replied
Very user friendly interface making booking process very smooth and easy. Info provided for booking are easy to understand and greatly help on decision making.
Company replied
Company details
Written by the company
Discover and book amazing travel experiences
Contact info
Hong Kong
- support@klook.com
- www.klook.com
4.5
Excellent
29K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from Klook Travel
Hi Eugene!
Thank you so much for the fantastic feedback. We're thrilled to hear that you had an excellent experience with us.
Cheers,
Adam F
booking process is smooth
booking process is smooth, no confusing, this is the first time I booked hotel with Klook travel, I think I will use again in the future.
5 October 2026
Unprompted review
Reply from Klook Travel
Hi Jeff!
Thank you so much for the fantastic feedback. We're thrilled to hear that your first time booking a hotel with us was smooth and confusion-free. We can't wait to help you with your future travels!
Cheers,
Adam F
Reply from Klook Travel
Hi Amphawa!
We truly appreciate your kind words. Ensuring you have an easy and convenient process every step of the way is always our top priority.
Cheers,
Adam F
Reply from Klook Travel
Hi Ann,
Thank you for taking the time to share your review! It's wonderful to know we could provide you with a smooth and user-friendly experience.
Best regards,
Adam F
Booking process
6 October 2026
Unprompted review
Reply from Klook Travel
Hi Dylan!
Thank you so much for the fantastic rating. We're thrilled to hear that you had a seamless booking process with us.
Cheers,
Adam F
Room listings are confusing
Hotel room listings are confusing, not very easy to understand about promotion code and process.
I tried 3 times to get the hotel booking right.
Needs to be more clear and simple.
Prices of hotel were good.
5 October 2026
Unprompted review
Reply from Klook Travel
Hi Mitsuko!
Thank you for sharing your experience. We appreciate your feedback on the room listings and promo codes, and we will share your notes with our team to help make the booking process clearer and simpler. We're glad to hear you found our prices to be good!
Cheers,
Adam F
A Loh
the Platform for booking is ok, but the price not fixed and like yoyo.....
6 October 2026
Unprompted review
Reply from Klook Travel
Dear Customer,
Thank you for sharing your feedback. We understand how fluctuating prices can be frustrating, and we are constantly working to stabilize our rates while offering the best deals possible.
Cheers,
Adam F
Reply from Klook Travel
Hi Julie!
We truly appreciate your kind words. Ensuring you have a seamless and hassle-free process every step of the way is always our top priority.
Cheers,
Adam F
Reply from Klook Travel
Hi Surenthiran!
Thank you so much for the fantastic feedback. We're thrilled to hear that you found the hotel checkout process to be so easy.
Cheers,
Adam F
Reply from Klook Travel
Hi Kim!
We truly appreciate your kind words. Ensuring you have an easy time finding what you need at the best price is always our top priority.
Cheers,
Adam F
Easy to find a van for my Okinawa trip.
Easy to find a van for my Okinawa trip.
Found a good price; will use Klook.com again.
5 October 2026
Unprompted review
Reply from Klook Travel
Hi George,
Thank you for taking the time to leave a review! It's fantastic to know you had a smooth experience booking your trip to Okinawa and found great value with us.
Best regards,
Adam F
Reply from Klook Travel
Hi Gemmy,
Thank you for taking the time to leave a review! It's wonderful to know we could provide you with a seamless experience and excellent value.
Best regards,
Adam F
Reply from Klook Travel
Hi Kevin!
Thank you so much for the fantastic feedback. We're thrilled to hear that you found our service to be fast, safe, and efficient.
Cheers,
Adam F
Reply from Klook Travel
Hi Katherine!
We truly appreciate your kind words. Making sure you have a fast, seamless experience with the best prices is always our goal.
Cheers,
Adam F
your promo code is a scam
your promo code is a scam. when I was about to pay using my visa/mastercard it says I need to update my payment method. The only time it would work is if I remove the promo code. Its a scam!
5 October 2026
Unprompted review
Reply from Klook Travel
Hi CM!
Thank you for bringing this payment issue to our attention. We would like to understand further what happened with your Visa/Mastercard and the promo code. Could you please fill out this form https://forms.gle/THVtSV4XJ1nWrFHM8 so we can investigate and make this right.
Cheers,
Adam F
easy to go in
6 October 2026
Unprompted review
Reply from Klook Travel
Hi Rickie!
Thank you so much for sharing your feedback. We are thrilled to hear that you found it easy to get in and get started.
Cheers,
Adam F
easy booking process
5 October 2026
Unprompted review
Reply from Klook Travel
Hi Rowena!
We truly appreciate your kind words. Ensuring you can book quickly and effortlessly is always our top priority.
Cheers,
Adam F
Good and fast experience
5 October 2026
Unprompted review
Reply from Klook Travel
Hi Amason!
Thank you so much for sharing your feedback. We are thrilled to hear you had such a good and fast experience with us.
Cheers,
Adam F
Convenient, informative
I can find all the information I need regarding my Japan trip here.
5 October 2026
Unprompted review
Reply from Klook Travel
Hi Nguyễn!
Thank you so much for sharing your feedback. We are thrilled to hear that you found everything you needed for your Japan trip right here with us.
Cheers,
Adam F
Reply from Klook Travel
Hi Yahya!
Thank you so much for the wonderful feedback. We're thrilled to hear you had a great experience with our service.
Cheers,
Adam F
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