Klockia.se Reviews 

6,235
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered a Tissot watch and had a great experience with Klokia. The service and support were excellent, and the delivery was impressively fast. I’m definitely looking forward to buying more watch... See more

Rated 5 out of 5 stars

I bought a Garmin watch band, the delivery was done fast and it came just as expected. Unfortunately it did not match my watch size and the return process was a flawless as it can be. Highly recommend... See more

Rated 4 out of 5 stars

3.UPDATE: The company asked me to send them the watch back so that they can check. I did so. As a result they refunded me. It is pity that I could not keep the watch due to its fault but I am hap... See more

Company replied

Rated 5 out of 5 stars

Easy purchase, fast shipping, and great customer service. I lost the email with the receipt and Klocka sent me a copy less than one day after I mailed them.

Company details

  1. Watch Store
  2. Jewelry Store

Information provided by various external sources

2008 öppnade vi vår första hemsida med webshop och såg fram emot många nya kunder. Vår målsättning med hemsidan var att kunna erbjuda ett så komplett sortiment av klockor till både våra befintiga samt alla nya kunder.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(6,235)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Perfect. Product arrived promptly, given the time of year, and was extremely happy with customer service.

18 December 2021
Rated 1 out of 5 stars

Product did not met my expectation

Product did not met my expectation. The website video promo all showcasing how good the watch was until I received it. Disappointed to the max. Watch was laggy , low quality on strap and watch. False advertising.

14 December 2021
Klockia.se logo

Reply from Klockia.se

Hi Ash,

Thanks for your review.
Sad to hear you are not satisfied with your product. You can always return your order if it doesn't meet your expectations with help of the return slip. If you have any questions please reach out to us at info@klockia.se

Best regards
/ Klockia - Customer Service

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Pawel is very helpful and informed us in advance on the delivery delay, so we could find an alternate option.

I highly recommend purchasing at Klockia.

18 November 2021
Rated 5 out of 5 stars

Great service

Order arrived quickly and product was as described. Klockia was also very helpful in helping DHL in clearing my products through South African customs

Fantastic

24 April 2021
Rated 5 out of 5 stars

The watch was delivered on time and is…

The watch was delivered on time and is really good looking watch. Casio Solar then you don’t have to worry. Also, customer care cleared my doubts before buying. The only problem, I am not able to register my watch on Casio Europe product registration.

24 November 2020

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