KKday Reviews 

237
TrustScore 2 out of 5

2.2

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Rated 5 out of 5 stars

Very good experience joining a trip to Great Ocean Road on 9/7. The driver Michael provided excellent service 👍

Rated 1 out of 5 stars

I purchased airport transfer from kkday. It was a friend who recommended this app to me. I followed the instruction, that I should contact the supplier mobile number by sending them messages, s... See more

Rated 1 out of 5 stars

Took my first tour with KKday to Tagaytay in the Philippines. KKday sided with the tour operator who was ignoring our concerns all day when we expressed that we didn’t get a guided tour in English, as... See more

Rated 2 out of 5 stars

This info on their website was incorrect: "Taipei 101/ World Trade Center MRT Station (Exit 4), turn right, walk for 10-15 meters and the KKday bus stop will be on City Hall Road". We lost the bus and... See more

Company replied

Company details

  1. Travel Agency
  2. Sightseeing Tour Agency
  3. Tour Agency
  4. Tour Operator
  5. Tourist Attraction

Information provided by various external sources

KKday is an e-commerce travel platform that offer 10,000+ experiences around the world. We provide the a wide breadth of experiences, including theme park tickets, cooking classes, multi-day tours, airport transfers, sim cards, and hidden sights off the beaten path.


Contact info

2.2

Poor

TrustScore 2 out of 5

237 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.2

All reviews

(237)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

Do NOT use this company if you care for…

Do NOT use this company if you care for the safety of your children.
We booked a transfer from Niseko to Chitose airport (about a 2 hour journey). The car turned up without a car seat despite having one confirmed on the booking email and voucher. After spending over 30 minutes trying to communicate with the driver (who spoke zero English) and the head office, we were told we had no choice but to go in the car without the car seat, or miss our flights (despite it being illegal for young children to travel without a car seat in Japan). Our child was 14 months old at the time.

In the end, we had no choice but to travel without a car seat for 2/3 of the trip, at which point we were met by one of their employees with a car seat. On our return home, we tried to contact KKday to get a refund for the stress and inconvenience caused. After numerous emails and several instances of suggesting we were not telling the truth, we have given up trying. An absolutely horrendous company to deal with more interested in money than the safety and legal passage of their passengers.
AVOID.

29 February 2020
Unprompted review
KKday logo

Reply from KKday

Dear Rebecca Kelleher,
Thanks for taking a moment to give us some feedback. We’re sorry to hear that your experience with KKday was not satisfactory. 
In order to help us provide the best service possible, please send us an email at service@kkday.com and provide our team with more details about your experience.
We appreciate your understanding and we hope to serve you again in the future.
Best regards,
KKday Support Team

Rated 1 out of 5 stars

Chiang Rai tour

We had booked the full package for Chiang Rai (Temples, long neck and Golden triangle - boat ride in Mekong + visit to Laos Market).
Because of the corona virus we could not go into Laos, so kkday ofered a small refund which we accepted.
We were picked up at the given time by a van of another tour company (hired by kkday).
Everything went normal until the boat part. The guide said kkday did not inform the company that we had boat tour, so, if we wanted it, we had to pay again for the boat tour that was included in the package.
We explained to the guide and showed the info of our package. He called HQ but still we had to pay for the boat ride.
Because of this, we asked for a receipt to get a refund from kkday.
Now kkday does not assume this because of the small refund made in respect of the Laos cancelation.
All and all it was an headache and we paid more just not to miss the boat tour. very dissapointed with kkday support. They now say their english is not good.
So, be wary of kkday and if you book take everything printed to show the guide.
PS. also the tour is not worth the money. very expensive for what it is. The boat part is even worse.

28 February 2020
Unprompted review
KKday logo

Reply from KKday

Dear Luis Miguel Carreira,
Thanks for taking a moment to give us some feedback. We’re sorry to hear that your experience with KKday was not satisfactory. 
In order to help us provide the best service possible, please send us an email at service@kkday.com and provide our team with more details about your experience.
We appreciate your understanding and we hope to serve you again in the future.
Best regards,
KKday Support Team


Rated 5 out of 5 stars

KK day is Awesome

KK day is such a good app, user friendly, great deal inside, easy to purchase and redeem.

27 February 2020
Unprompted review
Rated 5 out of 5 stars

Great app, easy to use

Great app, easy to use.
I was going to buy a SIM card at the airport, saw a KKday sign.
Downloaded the app, chose the thing I want, paid online. Done all that within few minutes, and got the discount I want!

27 February 2020
Unprompted review
Rated 5 out of 5 stars

KKDay app is easy to use

KKDay app is easy to use. Clear information, easy understanding, have everything we need. Response very fast. Price is competitive. Recommend to every travellers.

27 February 2020
Unprompted review
Rated 5 out of 5 stars

I love KKDay Apps

I love KKDay Apps, it is easy to use and redeem. Price is cheaper compared with others. And KKDay itinerary is more attractive.

27 February 2020
Unprompted review
Rated 4 out of 5 stars

I booked our Puerto Princesa Day Tour

I booked our Puerto Princesa Day Tour via KKday and it was hassle-free. Cheaper than anything i've seen. Although there are attractions that are more expensive than other travel booking sites, I find Kkday a bit cheaper

22 February 2020
Unprompted review
Rated 5 out of 5 stars

First time using KKday for macau…

First time using KKday for macau activity..its really grate because i booked the tickets last minutes through kkday..and the e ticket was sent by email just a minutes after. The price was cheap compared normal price

22 February 2020
Unprompted review
Rated 5 out of 5 stars

Kkday is a Good choice

I used to plan the trip from transportation, sightseeing points, hotel... by myself. Since I joined Kkday’s Australia 1 day tour for the first time, I love it. That saved so much time with reasonable price. The driver is the tourist guide at the same time, very nice guy. Highly recommend kkday to others.

22 February 2020
Unprompted review
Rated 4 out of 5 stars

Ordered 4G WIFI but got a 1G Only…

Ordered 4G WIFI but got a 1G Only noticed when we were in the hotel already. Lesson learned,- even when in a hurry it will be wise to check any purchases & not to be confident that everyone is efficient .

22 February 2020
Unprompted review
KKday logo

Reply from KKday

Dear jiji,
Thanks for taking a moment to give us some feedback. We’re sorry to hear that your experience with KKday was not satisfactory.
In order to help us provide the best service possible, please send us an email at service@kkday.com and provide our team with more details about your experience.
We appreciate your understanding and we hope to serve you again in the future.
Best regards,
KKday Support Team

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