Kiva Reviews 

743
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a wonderful and great experience with this company. Consumers deeply appreciate the meaningful platform that connects everyday lenders with individual borrowers around the world to support small businesses and life-improving projects. People truly enjoy being able to easily choose specific recipients and follow their inspiring progress closely as micro loans are successfully repaid. Reviewers frequently mention that the official website is exceptionally clean and very easy to navigate and provides transparent, detailed information about every single loan opportunity. Customers also truly love the sustainable cycle where fully repaid funds can be easily reinvested to help even more individuals over time.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that it provides an easy and... See more

User experience

Clients share positive opinions on user experience, highlighting how easy and well organized the platform is.... See more

Product

Users describe positive interactions with product, appreciating the ability to support motivated individuals... See more

Website

Customers had positive experiences with website, describing it as very easy to utilize, well organized, and... See more

Payment

Consumers find payment to be a deeply rewarding experience, appreciating the revolving cycle where loans are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like the concept of connecting lenders with specific borrowers who are in need of loans to improve their lives. The Kiva site is very easy to utilize and offers a diverse choice of loan-seekers. I... See more

Rated 5 out of 5 stars

Kiva offers a great way to support individual borrowers worldwide. Most of the loans are fully repaid over time, so the same funds can be reinvested again and again. This has enabled me over the years... See more

Rated 5 out of 5 stars

Kiva is easy, fun, inexpensive, and does incredible good in communities around the world. Kiva is in the "Empowerment Business." By helping people all over the world to start and/or expand their small... See more

Rated 5 out of 5 stars

I've been donating funds to help people around the world for at least 10 years. I started giving through my employer, HP. I enjoy helping people which allows them to fulfill their dreams and ambitio... See more


Company details

Written by the company

Kiva enables you to loan to small businesses in developing countries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

743 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(743)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They do the background small amount loans "scut work"

They do the background "scut work" to find, recommend and follow-up on loan-needy prospects, then follow-through by managing the cross-border financial work of small amount transactions (loans out/ payments back in) through small "overhead charges to the lenders.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy Borrowers

I have been making loans through Kiva since 2012 and have had only one borrow default. I enjoy the opportunity to relend to new borrowers as my other loans are repaid. I especially love being able to help folks who would otherwise be ignored by the business world and I constantly recommend Kiva to new lenders.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Best thing I ever started. Kiva Rocks.

Kiva is wonderful. See a face that looks like you could give a hand up. Someone who has no chance to get a bank loan, maybe raising children on their own and striving to improve their lives. Kiva makes my heart smile that I can spread some humanity far across the globe and give hope by sacrificing a couple of my coffee breaks.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

I love giving through Kiva

I love giving through Kiva. They are very transparent about where your donation goes and I love that I can filter and pick specific people and business to which I can lend money. The updates are great as well. I feel like I am actually making a difference!

22 July 2025
Unprompted review
Rated 5 out of 5 stars

A RARE OPPORTUNITY

A RARE OPPORTUNITY FOR A REGULAR INDIVIDUAL TO MAKE A VISIBLE DIFFERENCE QUICKLY, TIMELY AND TRASPARENTLY FOR A REASONABLE RETURN ON AN INEXPENSIVE MORAL INVESTMENT.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing how the return on investments mounts up

I've been lending small amounts through Kiva for years. It's amazing how quickly the investment mounts up and how many people have been helped. I love helping people in Central America, where I have often traveled. Supporting these hardworking people who are supporting their families is gratifying.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

It does not get better than…Kiva

It does not get better than KIVA.....this is pure 100% the right thing to be doing, for the lender it's a no hassle easy way to help people and it will give you a warm fuzzy feeling......go for it, please

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Kiva gives me the chance to help people…

Kiva gives me the chance to help people in need of a temporary boost. The loans change lives by helping in so many different ways, some very personal and some to build income. I've been making these loans for years!

16 June 2025
Unprompted review
Rated 3 out of 5 stars

Great concept at start

Great concept at start, but if you look closely now, they changed their model to one that makes it a LOT easier to lie, skim money, and have less transparency. Another good intention corrupted by the hearts and desires for worldly goods.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Long time member

I have been a member of Kiva for around 15 years now. I have witnessed first hand the impact they have on small businesses, entrepreneurs and their communities.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Simple and effective microfinance

I have supported many organisations, but Kiva is amazingly simple, clear and easy to use creating real access to people who just need a bit of microfinance to move themselves forward. I have part-funded many loans and have received over 90% back in repayments, allowing me to support another round

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Hugely recommended

I have been lending through Kiva for over a decade now, it is such a great concept plus I know exactly where the money goes.

15 May 2025
Unprompted review

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