Kiva Reviews 707

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Love Kiva! Have loved this platform and community ever since I received a Kiva gift card for Christmas more than a decade ago. I immediately put that gift to use on the platform and fell in love with... See more

Rated 5 out of 5 stars

It is heartwarming to be able to support others around the world who are building their lives. I sense the equality in the human spirit. It is also humbling to realise that any complaint I have about... See more

Rated 5 out of 5 stars

I found Kiva 15 or so years ago, i was looking for a way to assist motivated people who had no access to other funding sources. Kiva is excellent at this. Most weeks I make one $25 loan, the c... See more

Rated 5 out of 5 stars

Kiva is an incredible platform for microlending. Helping people to be self-sustaining through economic opportunity is one of the best gifts you can give. I lend regularly and donate to Kiva to help th... See more

Company details

Written by the company

Kiva enables you to loan to small businesses in developing countries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

707 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've made these loans for years

I've made these loans for years. Repayment is slow, but these are small-time borrowers and that's to be expected. I always roll it over and make another loan.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Being able to select those you wish to…

Being able to select those you wish to loan to by gender, country, and occupation really helps relate to those who are receiving the benefits. Having news when they are paying off the loan gives a sense that you’ve done something to really help them.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Kiva for many years

I have been using Kiva for many years, and I find the site easy to use and very informative about the people I might loan to.
I loan exclusively to women, and I have never had a borrower default on her loan.
As the payments add up in my account I turn around and re-loan to another woman.
It makes me feel so good to know that I’m helping a woman improve her business and support her family and her community.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Kiva is in the Empowerment Business

Kiva is easy, fun, inexpensive, and does incredible good in communities around the world. Kiva is in the "Empowerment Business." By helping people all over the world to start and/or expand their small business also helps each and every community within which Kiva loans are working.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

An easy way to help others.

I am easily able to fund individual projects and help people in my chosen region and field. I like getting information when the loan is being paid off. I also like that I get incentives to make additional donations. I feel that a little of my money is going a long way towards helping others. I am very satisfied with Kiva and highly recommend it to others.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

I have been a Kiva lender since 2014

I have been a Kiva lender since 2014. Kiva provides me with the opportunity to learn about individuals across the globe, their challenges, their dreams, their eagerness to improve their livelihoods and gives me the ability to make an impact with my donation.

14 November 2025
Unprompted review
Rated 3 out of 5 stars

Scammy marketing

I really like the platform and concept and have lent money to people all over the world making me feel like I am having a somewhat positive impact.

However I was recently sent an email offering lending credit in exchange for a donation. When I donated I got a message essentially saying "sorry, we've pulled that promotion now" which I see as deeply insulting. I'll continue to lend the credit I have on the platform but it has left a sour taste in my mouth.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Help another human

Been with Kiva for many years. Helped provide a better life for many people worldwide. Try it you will be a better human.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Kiva provides great information…

Kiva provides great information up front about how their programs work and the associated costs to the lender. I love that I have the ability to review all loan requests or filter them to suit my interests. I feel confident that Kiva is working with their lending partners to make the most of the micro-loan monies I can provide, and I don’t feel pressured to spend more than I’m comfortable with.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Kiva is an awesome organization

Kiva is an awesome organization. It gives small donors and borrowers the opportunity to provide and receive funding between people who otherwise could probably not otherwise participate in access to funding. The minimum loan commitment for individual lenders is $25. This makes it possible to participate at a level that fits their budgets, and to chose borrowers that inspire them to lend.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

The Gift That Keeps Giving

Kiva gives me a way to directly lend money to people who need a leg up in businesses that match my values - from women run business to climate control initiatives. I’ve never found anything like it and love that my money continues to have a ripple impact as I can lend again and again from repayments.

12 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look