Being able to get what you want to repurchase everytime you return Staffs ability to always make each and every customer feel important regardless of amount spent It provides the whole customer exp... See more
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Company details
- #2 of 27 best companies in Women's Clothing Store
- #4 of 42 best companies in Clothing Store
Information provided by various external sources
Kitten D’Amour create beautiful, feminine clothing, and accessories using the highest quality, ethically sourced fabrics, every Kitten D’Amour creation is lovingly designed in Australia.
Contact info
Brisbane, Australia
- online@kittendamour.com
- www.kittendamour.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 2 weeks
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Successful pain free return/exchange thanks
Last week for the first time I had to return/exchange 3 items, due to the size being too big. I live in Canberra and we don’t unfortunately have a physical store, so I often have to guess my size. I followed the return instructions which were straight forward. I had interaction with the staff both via email and phone call. I found them to be very helpful and prompt in securing the right size for me not to miss out of the items. Thanks in particular to Mandie and Siana. I got my beautiful Belle Boheme pants, wiggle skirt and gorgeous top. The quality and style of the clothes never disappoint ♥️

Reply from Kitten D'Amour
The glamour
The glamour, the ambience of the shop especially the dressing rooms, the scented store, the whole luxurious experience is fabulous!
The beautifully coiffed ladies who work in the stores are so helpful and friendly.
It’s a whole experience I always look forward to !

Reply from Kitten D'Amour
Extremely friendly staff
Extremely friendly staff. Very helpful. They know I shop for the bargains and always point them out to me. I love your styles but unfortunately have to wait for sales.

Reply from Kitten D'Amour
Staff are extremely helpful and…
Staff are extremely helpful and pleasant. Have always gone out of their way multiple times to assist me when enquiring or purchasing for my lady.

Reply from Kitten D'Amour
Beautiful Quality and Fast Delivery!
I am very happy with the clothes I bought! The quality is really good, the designs are unique and different, and I’ve received so many compliments every time I wear them. The delivery was also surprisingly fast — they arrived within just a few days. Highly recommended!

Reply from Kitten D'Amour
Genuinely uplifting shopping moment
Service was amazing (and so is the dress I bought!). I am late 40s and was feeling particularly bad about my body shape at that moment, and that I wouldn't find anything flattering for my best friend's 50th. I was made to feel special, strong, beautiful and that I still had 'it'! The ladies were nothing short of fabulous for my self esteem! Genuine women lifting other women up. I thank you for the laughs and the reminder we are all human and perfect in our own way. And I received no end of compliments on my dress. I felt amazing! Thank you 😊

Reply from Kitten D'Amour
I was married in the dress it was the…
I was married in the dress it was the last dress in the rack , I love amour d kitten very good fitting , feminine and sophisticated gothic fashion . Also only 300 of one cut are sold . Very cool . Thanks kitty amour 🌹

Reply from Kitten D'Amour
A Shopping Experience
Shopping atmosphere and very helpful staff. Quality of clothing is also a plus.

Reply from Kitten D'Amour
Something different to the usual…
Something different to the usual fashion around. Feminine and pretty

Reply from Kitten D'Amour
Amazing staff
Amazing staff, super cute outfits and just an overall 5 star experience.

Reply from Kitten D'Amour
Jazz Shoe Red size 7
I was looking to purchase a pair of shoes that were exactly identical to shoes I had bought from
Kitten D'Amour some 4 years previous. I had sent my husband to buy them however, he came home with the wrong style. When I attended the Chermside store to return the shoes and possibly swap them for a different pair, the lady was extremely knowlegable on style and availablity. She was very personable and obliging and managed to obtain the exact shoe I required. I was more than satisfied with the service.

Reply from Kitten D'Amour
Beautiful
Beautiful girls beautiful experience!The quality of products are supreme! The service could not be faulted!

Reply from Kitten D'Amour
Staff were friendly and prompt with…
Staff were friendly and prompt with service, the extra service with receipt was great!
Stocking were available however would love to see bigger sizing availability for clothing.

Reply from Kitten D'Amour
Customer service was really great and…
Customer service was really great and the shop is so beautiful as well as all the clothes and accessories are beautifully made presented.

Reply from Kitten D'Amour
Always a pleasure buying in store & the…
Always a pleasure buying in store & the ease of online is good too

Reply from Kitten D'Amour
Love your styles
Love your styles. The shop is beautifully decorated. It has variety of sizes The staff are always helpful and very friendly.

Reply from Kitten D'Amour
Devine clothes and outstanding staff
My friend and I had fantastic service from the staff at the Doncaster store which made our in store experience wonderful. The clothes are Devine down to every detail and the staff are passionate about the brand as much as we are!

Reply from Kitten D'Amour
A big thank you to your wonderful…
A big thank you to your wonderful staff, who were so very courteous and helpful. The skirt is a beautiful, excellent quality and really pretty. I love how it looks and feels and look forward to dealing with you again. Warm regards William

Reply from Kitten D'Amour

Reply from Kitten D'Amour
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